Care Coordinator

• Play a critical role in ensuring the success and stability of foster placements by supporting both the youth and the caregivers.
• Help increase visibility and awareness of the foster care program by assisting with administrative tasks, engaging in marketing and outreach efforts, and enhancing the program’s social media presence.
• Conduct home visits and provide case management and support to foster families.
• Coordinate services, manage documentation and compliance tasks, and collaborate with internal staff and community partners.
• Develop content or materials for outreach and engage with the community to recruit and support new foster homes.
• Participate in an on-call weekend rotation to ensure 24/7 support and coverage for foster families in the Greenville area in case of emergencies or urgent needs.

Foster Care Coordinator ensuring success and stability of foster placements at Thompson.

Foster Care Coordinator

Foster Care Coordinator ensuring success and stability of foster placements by supporting youth and caregivers. Engaging in outreach, administrative tasks, and community partnerships for foster care program visibility.

• Work collaboratively with licensed Clinicians, Registered Nurses, and Peer Support Specialists to ensure successful discharge/transition planning/post transition monitoring.
• Provide care coordination/care management to assigned TCL individuals who may have identified needs with behavioral health, physical health, co-occurring, co-morbid, or multi-morbid conditions.
• Assess member’s needs who have transitioned into supportive housing to determine if additional support and services are needed for continued independent living.
• Complete assessments as needed.
• Ensure timely and accurate documentation of all planning and coordination efforts in multiple software platforms and State database systems.

Transition Care Coordinator providing care coordination and support to individuals with behavioral health needs

Transition Care Coordinator – Southern Region

Transition Care Coordinator at Trillium Health Resources providing care coordination for individuals in need of mental health services. Collaborating with a team to support transitions to independent living.

Transition Care Coordinator providing care coordination in mental health services.

Transition Care Coordinator – North Central

Transition Care Coordinator providing care coordination for individuals in mental health services. Collaborating with healthcare professionals to ensure successful transitions to community living.

• Support care management services within a large pediatric practice
• Work closely with nurses, social workers, providers, and families to coordinate care
• Improve patient outcomes and ensure seamless access to services across clinical and community settings
• Coordinate care plans for pediatric patients with medical, behavioral, and social needs
• Collaborate daily with nurses, social workers, and providers to implement and monitor care plans
• Serve as a primary point of contact for families, assisting with scheduling, referrals, and follow-up
• Track patient progress, document interventions, and maintain accurate records in the EMR and Care Management System
• Facilitate communication between internal teams and external providers, specialists, and community resources
• Identify gaps in care and escalate concerns to clinical staff as appropriate
• Support transitions of care (e.g., hospital discharge, specialty referrals)
• Ensure compliance with care management protocols and quality standards

Member Care Coordinator supporting pediatric care management services

Member Care Coordinator

Member Care Coordinator supporting care management services in a large pediatric practice. Coordinating with nurses, social workers, and families to improve patient outcomes.

• Provide integrated whole-person Care Management under the CFSP Care Management model
• Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population
• Collaborate closely with each Member’s County Child Welfare Worker
• Work with a multidisciplinary care team to coordinate care
• Conduct telephonic or face-to-face assessments using predefined questions
• Identify members with potential clinical health care needs
• Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities
• Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians

CFSP Managed Care Coordinator managing integrated care for Medicaid-enrolled families

Managed Care Coordinator

CFSP Managed Care Coordinator managing integrated care for Medicaid-enrolled families in North Carolina. Collaborating with multidisciplinary teams to ensure comprehensive health management.

• Provide integrated whole-person Care Management under the CFSP Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs.
• Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population and coordinating cross-agency care to support children’s diverse needs, including physical, behavioral, social, educational, and legal aspects.
• Collaborate closely with each Member’s County Child Welfare Worker to align health care needs with permanency planning goals.
• Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and stakeholders in the child welfare system, to coordinate care.
• Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs.
• Identify members with potential clinical health care needs using predefined tools, coordinating their cases with clinical healthcare management and an interdisciplinary team for care coordination support.
• Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective and efficient service utilization.
• Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians.
• Identify members who would benefit from expanded services.

CFSP Managed Care Coordinator focusing on integrated whole-person care

CFSP Managed Care Coordinator focusing on integrated care management for Medicaid-enrolled individuals in North Carolina. Collaborating with multiple stakeholders to ensure coordinated healthcare services.

• Provide integrated whole-person Care Management under the CFSP Care Management model
• Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population
• Collaborate closely with each Member’s County Child Welfare Worker to align health care needs with permanency planning goals
• Work with a multidisciplinary care team to coordinate care
• Conduct telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage member program needs
• Identify members with potential clinical health care needs using predefined tools
• Oversee non-clinical needs of members with chronic illnesses
• Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians
• Identify members who would benefit from expanded services

CFSP Managed Care Coordinator managing care for Medicaid-enrolled children and families

CFSP Managed Care Coordinator providing integrated care management for Medicaid-enrolled infants and families. Collaborating with care teams and child welfare workers to ensure coordinated health services.

• Support, guidance, coordination, and intervention to assigned youth and families in the Foster Care program.
• Performance will be measured by individual outcomes and contribution to overall program team/department.
• Display trauma-informed practices and principles in interactions with customers, peers, and leadership.
• Ensure documentation for all foster children meets regulatory compliance.
• Manage health record, treatment plans, and authorizations adhering to policy and effective crises response as needed.

Foster Care Coordinator supporting youth and families in the Foster Care program

Foster Care Coordinator role providing support and intervention for youth in the Foster Care program. Working with Thompson Child & Family Focus, an organization specializing in mental health services.

• Responsible for providing care coordination (treatment planning, assessment, monitoring, educating, and referral/linking) to individuals identified in the Transitions to Community Living Initiative Special Needs Populations (TCLI)
• Work collaboratively with licensed Clinicians, Registered Nurses, and Peer Support Specialists to ensure successful discharge/transition planning/post transition monitoring
• Provide care coordination/care management to assigned TCL individuals who may have identified needs with behavioral health, physical health, co-occurring, co-morbid, or multi-morbid conditions
• Assess member’s needs who have transitioned into supportive housing to determine if additional support and services are needed for continued independent living
• Ensure timely and accurate documentation of all planning and coordination efforts in multiple software platforms and State database systems

Transition Care Coordinator providing care coordination for individuals in special needs populations.

Transition Care Coordinator

Transition Care Coordinator providing care coordination for individuals in special needs populations. Collaborates with licensed Clinicians and Registered Nurses for treatment planning and assessment.

• Own high-volume inbound patient and provider communication queues across phone, email, chat, and SMS, responding quickly while maintaining accuracy and professionalism.
• Serve as the first point of contact for patients, resolving inquiries in real time without unnecessary handoffs.
• Schedule, reschedule, and coordinate appointments accurately, ensuring clean handoffs to GI Providers, Registered Dietitians, and Behavioral Health Providers.
• Respond to billing and insurance questions, clearly explaining benefit design and cost-share in a way patients can understand.
• Triage clinical questions accurately, manage pharmacy inquiries, and coordinate prescription and refill requests with urgency and attention to detail.
• De-escalate challenging interactions with confidence and empathy while documenting all patient interactions accurately in real time.
• Proactively identify workflow inefficiencies and suggest improvements that increase speed and patient satisfaction.

Care Coordinator managing patient communications for digestive health at Oshi Health

Care Coordinator managing patient communications for digestive health at Oshi Health. Serving as the first point of contact for patients navigating their digestive health journey.

• Responsible for providing proactive intervention and coordination of care to eligible Vaya Health members.
• Ensure individuals receive appropriate assessment and services.
• Work with members and care team to alleviate inappropriate levels of care.
• Coordinate multidisciplinary team care planning and linkage of services.
• Ensure adherence to compliance regulations including HIPAA requirements.

Care Coordinator providing intervention and care coordination for Vaya Health members.

Waiver Care Coordinator

Care Coordinator responsible for facilitating care for Vaya Health members. Provide proactive interventions and ensure compliance with regulatory standards in North Carolina.

• Provides afterhours, weekend and holiday coverage for the NCServes Coordination Center.
• Conducts biopsychosocial assessments by phone with clients to identify needs in key areas.
• Makes referrals to Network providers to address identified needs based on understanding of eligibility criteria, capacity, location, and client preference.
• Maintains a working knowledge of Network providers’ menu of services, eligibility criteria, intake process and preferences.
• Develops positive working relationships with array of Network providers and attends monthly community meetings.
• Documents all activity in accordance with grant program guidelines and in compliance with internal policies and procedures.
• Elicits feedback from clients and providers to ensure successful engagement.
• Coordinates across other programs and ministries within ABCCM.
• Participates in all appropriate staff, supervision, and training meetings.
• Assumes other duties as assigned by Leadership.

Care Coordinator providing support for the NCServes Coordination Center

Care Coordinator providing afterhours coverage for the NCServes Coordination Center. Conducting assessments and making referrals to support veterans in need.

Care Coordinator jobs in North Carolina

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Foster Care Coordinator

Transition Care Coordinator – Southern Region

Transition Care Coordinator – North Central

Member Care Coordinator

Managed Care Coordinator

Managed Care Coordinator

Managed Care Coordinator

Foster Care Coordinator

Transition Care Coordinator

Care Coordinator

Waiver Care Coordinator

Care Coordinator