Member Care Coordinator

SouthernMED Pediatrics

Member Care Coordinator supporting care management services in a large pediatric practice. Coordinating with nurses, social workers, and families to improve patient outcomes.

Posted 7/21/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination and case management within pediatric healthcare, ensuring effective communication and collaboration among healthcare teams and families. Proficient in managing patient care plans, tracking progress, and utilizing electronic medical records (EMR) systems to enhance patient outcomes.

Highest-signal resume keywords

Care CoordinationCase ManagementElectronic Medical Records (EMR)Pediatric Healthcare ExperienceHealthcare Systems Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Care CoordinationCase ManagementPatient Care PlansTracking Patient ProgressDocumentation of Interventions

Soft Skills

Organizational SkillsCommunication SkillsProblem-Solving SkillsTeam CollaborationAbility to Manage Multiple Priorities

Tools & Technologies

Care Management SystemElectronic Medical Records (EMR)

Industry Keywords

Pediatric PracticeHealthcareClinical SettingsCommunity ResourcesTransitions of Care

About the role

Key responsibilities & impact

Support care management services within a large pediatric practice
Work closely with nurses, social workers, providers, and families to coordinate care
Improve patient outcomes and ensure seamless access to services across clinical and community settings
Coordinate care plans for pediatric patients with medical, behavioral, and social needs
Collaborate daily with nurses, social workers, and providers to implement and monitor care plans
Serve as a primary point of contact for families, assisting with scheduling, referrals, and follow-up
Track patient progress, document interventions, and maintain accurate records in the EMR and Care Management System
Facilitate communication between internal teams and external providers, specialists, and community resources
Identify gaps in care and escalate concerns to clinical staff as appropriate
Support transitions of care (e.g., hospital discharge, specialty referrals)
Ensure compliance with care management protocols and quality standards

Requirements

What you’ll need

Experience in care coordination, case management, healthcare, or similar healthcare role
Excellent organizational, communication, and problem-solving skills
Ability to manage multiple patients and priorities in a fast-paced environment
Comfortable working independently in a remote environment while maintaining strong team collaboration
3+ years of relevant experience in care coordination, case management, or a similar healthcare role (pediatrics strongly preferred)
Demonstrated experience working alongside nurses and/or social workers in a clinical or care management setting
Strong understanding of healthcare systems, referrals, and community resources
Proficiency with electronic medical records (EMR) systems

Benefits

Comp & perks

401(k)
401(k) matching
AD&D insurance
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance