Managed Care Coordinator

Elevance Health

CFSP Managed Care Coordinator providing integrated care management for Medicaid-enrolled infants and families. Collaborating with care teams and child welfare workers to ensure coordinated health services.

Posted 7/14/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Care Management, particularly within the CFSP model, while effectively collaborating with multidisciplinary teams to address the health and non-clinical needs of members. Proficient in conducting assessments and setting goals in partnership with members and their support systems.

Highest-signal resume keywords

Care ManagementTrauma-Informed CareCollaboration with Child Welfare WorkersAssessment and EvaluationExperience with Child Welfare System

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Care ManagementAssessmentGoal SettingCoordination of CareIdentification of Clinical Needs

Soft Skills

CollaborationCommunicationEmpathyProblem-Solving

Industry Keywords

CFSP ModelACEsChronic Illness ManagementCommunity-Based OrganizationsHuman Services

About the role

Key responsibilities & impact

Provide integrated whole-person Care Management under the CFSP Care Management model
Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population
Collaborate closely with each Member’s County Child Welfare Worker to align health care needs with permanency planning goals
Work with a multidisciplinary care team to coordinate care
Conduct telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage member program needs
Identify members with potential clinical health care needs using predefined tools
Oversee non-clinical needs of members with chronic illnesses
Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians
Identify members who would benefit from expanded services

Requirements

What you’ll need

Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community-based organizations
Must reside in North Carolina
BA/BS degree in a field related to health, psychology, sociology, social work, nursing or another relevant human services area preferred
Two (2) years of experience working directly with individuals served by the child welfare system is preferred

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical, dental, vision insurance
Short and long term disability benefits
401(k) + match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources