Managed Care Coordinator

Elevance Health

CFSP Managed Care Coordinator focusing on integrated care management for Medicaid-enrolled individuals in North Carolina. Collaborating with multiple stakeholders to ensure coordinated healthcare services.

Posted 7/14/2026full-timeMorganton • North Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Care Management, including coordination of physical and behavioral health services, and trauma-informed care practices. Proficient in collaborating with multidisciplinary teams and aligning health care needs with child welfare goals.

Highest-signal resume keywords

Care ManagementTrauma-Informed CareCollaboration with Multidisciplinary TeamsAssessment and Coordination of CareExperience with Child Welfare System

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationAssessment TechniquesGoal SettingCase ManagementHealth Needs Identification

Soft Skills

Interpersonal CommunicationCollaborationProblem SolvingEmpathyOrganizational Skills

Industry Keywords

Child Welfare SystemCommunity-Based OrganizationsHealth-Related NeedsChronic Illness ManagementInterdisciplinary Team

About the role

Key responsibilities & impact

Provide integrated whole-person Care Management under the CFSP Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs.
Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population and coordinating cross-agency care to support children’s diverse needs, including physical, behavioral, social, educational, and legal aspects.
Collaborate closely with each Member’s County Child Welfare Worker to align health care needs with permanency planning goals.
Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and stakeholders in the child welfare system, to coordinate care.
Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs.
Identify members with potential clinical health care needs using predefined tools, coordinating their cases with clinical healthcare management and an interdisciplinary team for care coordination support.
Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective and efficient service utilization.
Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians.
Identify members who would benefit from expanded services.

Requirements

What you’ll need

BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community-based organizations
Must reside in North Carolina.
BA/BS degree preferred in a field related to health, psychology, sociology, social work, nursing or another relevant human services area.
Two (2) years of experience working directly with individuals served by the child welfare system is preferred.
Colocation is a possibility that could require reporting to office location 1 -3 days per week as needed.

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources