Business Operations

• Support and execute Business Process Optimization functions, including project coordination, business process mapping and review, product backlog management, and business intelligence/data governance initiatives.
• Facilitate implementation of process or technology improvement opportunities by managing BPO projects.
• Collaborate with business partners to identify, document and develop requirements on new backlog tasks for existing software applications.
• Participate in roadmap development.
• Collaborate with Field Operations teams to understand daily processes, pain points, system needs, and opportunities to improve work execution, communication, reporting, and decision-making.
• Evaluate Field Operations workflows and technology solutions to identify standardization opportunities, reduce manual effort, and improve data quality.
• Develop strong working relationships with business partners, IT stakeholders, consultants and vendors.

Business Process Professional II

• Lead process discovery and operating model analysis across strategic initiatives, translating complex business challenges into clear, decision-ready artefacts.
• Facilitate workshops to challenge assumptions, identify process gaps, dependencies, business rules, data impacts and unresolved ownership before solution decisions are made.
• Assess change across people, process, platform and data, translating process insights into practical operating model considerations and implementation recommendations.
• Develop current and future state process models, using BPMN and other structured artefacts appropriate to the decision being supported.
• Build and embed the Enterprise Process & Operating Model Framework by developing standards, templates, modelling conventions and reusable process assets.
• Maintain enterprise process knowledge, ensuring process information is governed, reusable and provides consistent inputs into business and technology decisions.

Business Process Manager – Parametric

• Develop and support high-quality content for workshops, skill practices, meetings, conferences, and video-based learning experiences
• Provide oversight of program execution by coordinating deliverables, managing milestones, and ensuring work is completed accurately and on time
• Identify, manage, and track legal, risk, and compliance approvals
• Oversee the team’s document management processes
• Assist in the planning and execution of strategic programs and initiatives
• Collaborate and consult with team leaders and business partners to develop and implement project plans, policies, procedures, and execution strategies
• Serve as a key point of coordination by managing timelines and educating partners on milestones and expectations
• Build strong working relationships with cross-functional partners to support the successful implementation of programs, services, and initiatives

Senior Business Execution Consultant – BBLI Development & Operations

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).
• Diagrams and evaluates existing processes.
• Organizes, leads and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Collects data to identify root cause of problems.
• Measures performance against process requirements.
• Aligns improvement to performance shortfalls.
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
• May deliver presentations and training courses including measurement, analysis, improvement and control.
• Surveys and analyzes best practices for techniques and processes.
• Communicates team progress.
• Performs cost and benefit analyses.

Business Process Improvement Manager – Operational Excellence

• Lead business banking servicing operations across assigned functions, teams, or regions
• Deliver consistent service levels, quality outcomes, and client experience for small business and commercial clients
• Manage workload, staffing, and operational execution to meet performance targets
• Ensure service continuity and effectiveness during periods of change or growth
• Support relationship-based servicing models, ensuring high-touch support for complex business client needs
• Own customer satisfaction, issue resolution, and service recovery across business banking interactions
• Monitor and analyze performance across service, quality, productivity, and risk metrics
• Identify trends and drive improvements in processes, workflows, and servicing models
• Communicate performance insights and recommendations to senior leadership
• Ensure adherence to regulatory requirements, corporate policies, and risk frameworks across business banking operations
• Maintain strong controls and governance across servicing processes
• Manage budgets, forecasts, and capacity planning aligned to demand and business priorities
• Lead and develop a multi-layer organization, including leaders and frontline teams
• Partner with product, technology, servicing, and risk teams to deliver integrated business banking solutions

Business Banking Operations Leader

• Translate business strategy into a prioritized roadmap of initiatives
• Partner with leaders across Sales, Product, Finance, Analytics, and Operations
• Lead high-impact cross-functional initiatives
• Use data and performance insights to identify opportunities and evaluate progress
• Lead and improve the team’s rhythm of business
• Support long-range planning and annual operating plan processes
• Build clear materials and recommendations for decision-making
• Improve processes, planning mechanisms, and operating models

Principal Business Operations Manager

• Provides specialized training and operational support to judicial officers and judicial staff, with a primary focus on criminal judicial law clerks, including training on courtroom tools, technology, business processes, and new system implementations.
• Regularly coordinates local rollouts of statewide technology implementations for districts and provides local project management of district-specific system implementations and small and large-scale process re-engineering efforts.
• Documents unit workflow and operational processes through observing and interviewing employees and/or leading group sessions with managers and system users to obtain information regarding the work of individuals and of the unit.
• Applies knowledge of court business needs and skills gained in formal training program(s) in process improvement methodology to analyze units' current workflows and develop and present recommendations for changes in system use and operational processes to improve efficiency, effectiveness, and data quality.
• Designs materials and job aids, often in situations where systems and procedures are new or are still in development, business rules and guidelines are not fully established, and significant independent research, active collaboration with other staff and business partners, and application of advanced business and systems knowledge is required; may produce materials for statewide use or use by justice partners, attorney firms, or self-represented court customers.
• Delivers in-person, online, distance training and management presentations for a wide variety of technology and court business functions, including the newest and most complex court technology systems and business processes, across multiple areas of court business.
• Running system reports, reviews of system and business process issues and possible areas for performance and data quality improvement, makes results available and assists management in identifying trends and addressing problems; may be asked to run or arrange for additional ad-hoc reports as needed.
• Facilitate meetings and business practice analysis sessions, and trains other staff to serve as trainers.
• Participates in and provides support to initiative-based and ongoing statewide committees and teams.
• Assesses and troubleshoots system user business problems and escalates issues as appropriate.
• May act as a contact between information system users, managers and technical development staff during system design, development, and implementation of local proprietary systems; provides information and participates in determining and modifying operational procedures during the design, development and testing of systems.

Business Process Specialist

• Lead or support multiple Business Process Optimization functions including project management and business process mapping.
• Serve as a key point of contact for Procore platform strategy and user support across multiple teams.
• Conduct training for internal and external users.
• Collaborate to define, streamline, and automate construction-related processes.
• Provide ongoing support for business users including triaging application issues and maintaining configuration.

Business Process Professional III, Procore Product Specialist

• Defining the business vision, roadmap, and priorities for the enterprise ELN/LIMS platform
• Representing the voice of the business by defining needs, intended use, and value outcomes for laboratory workflows, data, and user experience
• Leading workflow discovery, process harmonization, and requirements translation across R&D and Quality
• Owning product backlog prioritization
• Partnering with the Lab IT lead on implementation priorities, release planning, change readiness, and validation support
• Aligning R&D, Quality, Engineering, and IT stakeholders on priorities, tradeoffs, governance, and decisions needed to scale
• Driving business adoption and measurable value through stakeholder engagement, training alignment, process readiness, and continuous feedback

Business Process/Product Owner – Enterprise ELN-LIMS System

• Administer and maintain general Planview application settings
• Manage resource data and ensure accuracy
• Support report updates and enhancements
• Provide functional support to end users

Planview Administrator – Business Process Professional II

• Own the end-to-end performance reporting framework, defining and maintaining the metrics that tracks business health and progress against goals
• Build, maintain, evolve, and shape dashboards and reporting infrastructure, ensuring stakeholders have accurate, timely visibility into key performance indicators, and proactively identifying and raising risks and opportunities in the business
• Design and execute ad-hoc analyses to answer critical business questions—diagnosing performance anomalies, surfacing underlying drivers, sizing opportunities, and stress-testing assumptions
• Build and maintain business performance forecasts, translating leading indicators and historical trends into forward-looking projections that support planning and forecasting processes
• Synthesize complex quantitative findings into clear, executive-ready narratives that drive alignment and decisions across cross-functional stakeholders
• Partner closely with Data Engineering, Data Science, and Product Analytics teams to ensure data infrastructure, definitions, and pipelines support the team’s analytical needs
• Identify gaps in current measurement approaches and proactively develop new frameworks to track emerging products and initiatives
• Orchestrate collaboration across Product, Data Science/Data Engineering, Finance, Marketing, Sales, and Customer Experience teams to ensure data and insights are connected to strategy and execution

Senior Strategy and Business Operations Manager

• Perform a wide range of operations support activities.
• Ensure consistent and effective creation of non-design work orders, as well as service and material purchase requisitions, and work order reconciliation activities where needed.
• Ensure a high level of accuracy within all operating systems to support data integrity and process adherence in addition to supporting automation opportunities.
• Provide backup administrative support functions as required.
• Manage non-design work order creation, purchase requisition creation, and/or work order reconciliation for Operations business needs.
• Assist business unit customers with SAP errors related to work order release, purchase requisition release and other barriers to work.
• Support development and implementation of related automation support for respective workstreams.
• Assist business unit with training and utilization of automation.
• Communicate and work effectively with business unit and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization, and operational efficiency of all resources.
• Maintains thorough knowledge of work processes, Capital and O&M requirements, vendors and contracts, safety requirements and other information as necessary to perform the role.
• Ensure requests are processed accurately in a timely manner.

Business Operations Support Specialist – Entry or Senior Level

• Manage and lead the Measurement BPO team to identify and implement process or technology improvement opportunities
• Stay abreast of the suite of measurement software applications and their functionality
• Coordinate with application owners to incorporate beneficial changes
• Collaborate with all impacted stakeholders on priorities to ensure the highest value opportunities are prioritized
• Develop, mentor and coach team of employees that collaborate and drive toward business results
• Review solutions, plans, reports and documents developed by team and provide effective guidance

Manager – Measurement Business Process Optimization

• Supports ACH production operations by monitoring file activity, ensuring compliance with ACH processing rules, and resolving exceptions as they arise
• Serves as a key backup to the ACH desk team, stepping in to conduct research, troubleshoot issues, and assist customers with file processing when capacity is limited
• Analyzes transaction data and investigates discrepancies
• Coordinates with internal partners
• Supports high-value client activity through direct outreach and issue resolution
• Manages multiple operational tasks simultaneously, maintaining accurate documentation, and ensuring timely processing and resolution of ACH-related items in a fast-paced, process-driven environment

Business Operations Analyst

• Lead the planning and execution of product phase out activity, working closely with internal stakeholders to ensure key deliverables are met to achieve phase out targets.
• Liaise with commercial leads to understand the end to end lifecycle strategy for a portfolio and then execute the phase out activity for identified products.
• Collaborate with Cross functional teams to ensure full phase out activity is complete both physically and in the system.
• Develop comprehensive project plans, including scope, budget, timelines, and risk management strategies.
• Monitor project progress and performance, proactively identifying and mitigating any issues or risks that may arise.
• Leads or leverages cross functional teams to evaluate, develop and manage projects for key business processes.
• Reviews status of projects and budgets; manages schedules and prepares status reports.
• Develops mechanisms for monitoring project progress and for intervention and problem solving with key stakeholders.

Principal Business Process Project Management Specialist

• Consult with IT, line of business and enterprise functions on financial reporting or information technology governance, and controls and oversight matters
• Identify compliance and risk management requirements for supported area
• Provide oversight for control testing and monitoring involving moderate to complex subject matter or control areas
• Communicate and provide consultation regularly with stakeholders throughout the enterprise
• Implement, operate, and report results of certain elements of the company's policy, governance and oversight framework
• Support implementation of moderate to complex projects and initiatives
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Perform walkthroughs of significant processes and ensuring required COSO documentation is accurate and reflects relevant risk and key controls
• Validate and provide credible challenge to identified shared services, third-party service providers, and significant applications
• Perform COSO control testing of key business process automated controls, including design effectiveness assessments and operating effectiveness testing
• Validate and challenge documentation of control deficiencies, including issue description, root cause, unmitigated impact, and corrective actions
• Analyze the severity of control deficiencies and their impact to internal control over financial reporting
• Validate corrective actions and issues

Business Operations jobs in Minnesota

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