Business Analyst

• Lead and facilitate requirements workshops, interviews, and working sessions with business stakeholders and user representatives to identify, analyze, and document operational and business functional requirements.
• Analyze business processes, operational workflows, and user needs to develop clear, complete, testable, and traceable requirements.
• Facilitate stakeholder collaboration and consensus-building to resolve conflicting priorities, requirements, and business needs.
• Develop, update, and maintain requirements artifacts, including operational requirements, business functional requirements, business process flows, and requirements traceability matrices.
• Support the development and maintenance of the Consolidated Operational Requirements Document (CORD) and other acquisition and program documentation.
• Align requirements with mission objectives, operational needs, and system modernization goals.
• Collaborate with program managers, architects, developers, testers, and subject matter experts to verify requirements are accurately understood, refined, and implemented.
• Conduct requirements analysis, decomposition, prioritization, validation, and impact assessments.
• Review and validate requirements with stakeholders to confirm completeness, accuracy, and alignment with business objectives.
• Support requirements reviews, governance boards, decision briefings, and stakeholder presentations.
• Assist in translating business and operational requirements into acquisition documentation and other program artifacts as needed.
• Maintain requirements traceability throughout the system development lifecycle and support change management activities.
• Identify requirement gaps, inconsistencies, dependencies, assumptions, and risks, and recommend appropriate resolutions.
• Support requirements verification activities to confirm delivered capabilities meet stakeholder needs.
• Prepare and present findings, recommendations, and requirements documentation to program leadership and stakeholders.

Acquisition and Requirements Analyst / Business Process Analyst

• Provide analytical and technical support to project teams.
• Execute and implement assigned project tasks.
• Coordinate team activities, communications, schedules, and deliverables.
• Conduct research, data collection, and analysis.
• Prepare charts, tables, graphs, diagrams, reports, and presentations.
• Support the development of technical and project requirements.
• Assist with program, process, and performance evaluations.
• Provide guidance to team members and government clients.
• Work independently or under general direction.

Senior Management Analyst

• Draft and review firm engagement letters, conflict waiver letters, outside counsel guidelines
• Prioritize and manage a high volume of emails and other communications related to conflicts and new client engagements
• Manage and respond to partner requests for changes in client engagement letters
• Assist in training other firm members in drafting engagement letters and conflicts waivers, as required
• Assist with a wide range of research and other requests as needed
• Perform other duties and projects as assigned

Business Acceptance Analyst

• Analyze user needs to determine functional and cross-functional requirements throughout the standard development life cycle
• Collaborate with stakeholders and product teams to decompose large epic stories into features and user stories that can be understood and approved by members of the development team
• Develop strategic frameworks, providing a basic structure of program missions, vision, and goals
• Document stories and manage backlog in Jira
• Proven experience writing detailed functional and technical requirements
• Provide product management support such as prioritization and backlog grooming
• Provide analysis for associated tasks during the life cycle
• Coach the team to create better solutions, improve business results, and better their processes
• Facilitate team meetings, including Backlog Refinement / Iteration Planning / Daily Stand-Up / Iteration Review / Iteration Retrospective
• Remove impediments and barriers to the team’s progress
• Communicate and track agreed upon team metrics
• Communicate and coordinate meetings, presentations, and develop work products
• Develop test cases
• Ensure requirements are tested and provide expected functionality

• Capture, document, and manage business and operational requirements, translating business-process needs into clear technical requirements.
• Build and maintain ServiceNow metrics dashboards and produce KPI/SLA products that feed the COR's MSR and QER cadence.
• Prepare Monthly Status Report inputs and supporting analytics, including trend analysis and recommended improvements.
• Provide business-process and systems analysis, improvement, and implementation support across all service areas.
• Support change management, training, configuration management, strategic planning, and knowledge management activities.
• Assess operational and functional baselines and identify IT gaps or deficiencies affecting the ability to meet client objectives; recommend enhancements.
• Support documentation and artifact management (SOPs, knowledge articles, governance artifacts) in approved repositories.
• Coordinate with task-area leads to ensure metrics, requirements, and reporting are accurate, auditable, and aligned to Government requirements.

• Elicit business requirements from DCCA staff and leadership; translate them into functional specs, user stories, and acceptance criteria
• Facilitate agile ceremonies (Scrum/Kanban) and manage roadmaps and backlogs in Jira, Azure DevOps, or similar
• Direct compliance for AI Lab systems — FISMA documentation, Privacy Impact Assessments, ATO packages — and serve as primary liaison to the Board's security, privacy, and compliance offices
• Develop test cases, lead user acceptance testing, and coordinate deployments to production
• Create user guides, process documentation, and test plans; prepare briefings that translate AI/ML concepts for senior leadership
• Advise the AI Lab Director on portfolio priorities, compliance readiness, and process improvement

• Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives.
• Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes.
• Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs.
• Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience.
• Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs.

Operations Lead Analyst – Business Acceptance Testing

• Own HIPAA-compliant source-of-truth artifacts. Serve as the accountable owner for several Excel-based artifacts that govern Medicare claims business rules, edits, code sets, or requirements.
• Maintain version control, change history, and documentation so these remain authoritative and audit-ready, and handle all content in accordance with HIPAA and CMS data-handling requirements.
• Apply deep Medicare claims expertise. Act as the subject matter expert on CMS Medicare Part A (institutional, hospice, home health) and Part B (professional, outpatient, DME) claims processing, including how claims are edited, and use that expertise to evaluate the downstream impact of every proposed change.
• Validate changes internally. Review and validate proposed updates to the spreadsheets before they go out, confirming they're accurate, internally consistent, and aligned with CMS policy and program requirements.
• Identify discrepancies, edge cases, and ripple effects early.
• Communicate changes externally. Be responsible for sharing validated changes with external stakeholders, including CMS counterparts, in a clear, well-documented, and timely way.
• Maintain the narrative around what changed, why, and what it affects.
• Bridge product and engineering. Partner closely with the Product Manager to translate policy and program needs into clear requirements, and work directly with Engineering leadership to ensure those requirements are understood, technically feasible, and implemented faithfully.
• Surface tradeoffs and risks so decisions get made with the full picture.
• Keep everyone aligned. Facilitate the flow of information across functions—reducing ambiguity, documenting decisions, and ensuring that policy, product, and engineering stay in sync as the work evolves.

Project Manager – Business Analyst

• Coordinate and develop content for public sector RFx responses and proposals to include SaaS/PaaS solutions
• Manage the submission response, and create bid/response plans and schedules
• Creating milestones, navigating bid strategy, and organizing bid plan to distribute to the internal stakeholders
• Co-developing the RFx responses with the AE/Solutions team
• Manage/track all aspects of content preparation, revision, and submission; collaborate and coordinate inputs from sales, solution engineering, security, legal, and compliance teams
• Simultaneously coordinate across multiple internal/external bidding partners at once where required; and coordinate internal content reviews with executive management and legal
• Structure, edit, and format all types of response content (general, functional, technical), tailoring the content around the customer requirements, and remain current on all amendments and modifications
• Participation in the development of proposals, win themes, and executive summary sections and sharing best practices with team members to enhance the quality and efficiency
• Leverage AI to create baseline content for high-volume sections, such as project backgrounds, executive summaries, or standard corporate capability descriptions, to reduce initial writing time.

Senior Program/Project Management Analyst

• Works directly with stakeholders to define, document, and drive business requirements for technology and process changes
• Responsible for owning business requirements analysis and definition/documentation
• Facilitates cross-functional collaboration and manages requirements through the product lifecycle
• Formulates and defines systems scope and objectives based on user needs and business systems

Business Solutions Analyst III – Guidewire

• Engage with stakeholders through workshops, interviews, and process walkthroughs to gather and validate business requirements.
• Work closely with mission stakeholders to understand operational needs, document actionable requirements, and support the delivery of secure and scalable IT program management solutions.
• Develop clear and comprehensive documentation including user stories, acceptance criteria, process flows, and data models.
• Support Agile teams by contributing to backlog refinement, ensuring traceability, and maintaining high-quality requirements throughout delivery.
• Collaborate with technical teams to confirm requirements are accurately translated into Salesforce configurations and customizations.
• Assist in User Acceptance Testing (UAT) through test case development, defect tracking, and validation activities.
• Support change management efforts including training materials, release notes, demonstrations, and communications.
• Provide structured and timely status updates, helping identify risks, issues, and dependencies.
• Demonstrate strong attention to detail and the ability to analyze data to identify trends, inconsistencies, or improvement opportunities.

Junior Business Requirements Analyst

• Support systems onboarding, backend administration, access validation, and compliance activities
• Serve as a liaison between business teams and IT to coordinate issue resolution and technical support
• Perform troubleshooting, triage, root cause analysis, and follow-up on corrective actions
• Monitor systems and supports cleanup activities to maintain data integrity and stability
• Support SAP updates, coordination, and validation activities
• Facilitate cross-functional team meetings and applies structured process methods and tools
• Influence stakeholders and supports change efforts across diverse audiences
• Research procedures and guidelines to support strategic planning efforts
• Plan and schedule assigned work (Project Management)
• Contribute to programs, projects, sustainment, and implementation activities

Business Analyst – Experienced/Senior

• Provide consulting expertise specializing in business and operational process change and improvement.
• Deliver process-engineering support to production activities and plant projects to enhance operations and system performance.
• Analyze existing processes and evaluate re-engineering alternatives to address technical challenges and future business needs.
• Integrate new business processes with existing systems and communicate changes to affected Business Systems teams.
• Perform supply chain analyses, identifying opportunities to reduce costs and improve customer outcomes.
• Use analytical findings to recommend operational improvements that increase efficiency and service quality.
• Recommend and support quality-improvement initiatives, including Six Sigma, ISO 9004, and related methodologies.
• Model business processes and requirements using structured tools and techniques, such as use-case scenarios.
• Integrate business-process models with data and system architectural models to ensure alignment and operational accuracy.
• Collaborate with cross-functional teams to drive continuous improvement and support organizational change initiatives.

Business Process Manager, Business Process Analyst 2

• Monitors and manages system tickets through resolution
• Conducts business requirements review, coordinates testing schedules, and assists in the preparation of test scripts
• Communicates with information technology organizations to represent customers and functional users on project requirements
• Assists with coordination of reviews, assessments, and audits of business process documentation
• Facilitates cross-functional efforts around key business processes
• Assists in the collection, analysis, and documentation of requirements under limited oversight
• Engages effectively with customers and/or charter projects, designs process workshops, and communicates information to affected stakeholders
• Influences and acts as a change agent
• Schedules and plans assigned work
• Contributes to specific programs, projects, and implementation activities
• Collects task status and creates visibility materials of projects

Business Process Analyst

• Confer with business partners on the most complex business topics to determine business needs and report requirements to provide appropriate solutions through extracting and analyzing data for the purpose of increasing revenue, decreasing costs, and/or complying with regulations; organize other analysts and monitor technical efforts to accomplish specific goals.
• Design, develop, document, maintain, and review data extracts reports, and analyses created from complex ad hoc requests submitted by other employees throughout the company.
• Peer review the work of others in the department and others throughout the company; assess the peer review skills and processes of departments throughout the company and work with those departments on process improvements.
• Recommend and evaluate improvements to operational databases, data quality, and productivity; organize and implement changes; train team members.
• Test and document results consistent with department standards; review the work of others for completeness; create and maintain documentation standards.
• Develop dashboards to streamline communication of key data metrics and trends.
• Analyze and resolve complex problems, assessing alternatives as appropriate, and implement solutions; identify, analyze, and research errors found in the course of peer review; evaluate new procedures; direct work with other departments to implement solutions.
• Lead work teams to accomplish specific project goals.
• Prepare estimates of resources and costs needed to accomplish tasks by assessing the complexity and volume of work against the skills of those expected to complete the tasks.

Information Analyst III, Workforce Management

• The Client Engagement AI Solutions Analyst improves customer and agent experiences by transforming engagement data into actionable insights and continuously optimizing AI-powered interactions.
• This role is responsible for measuring what matters—experience, effort, and outcomes.
• They tune AI models and conversation flows while ensuring compliance, safety, and brand voice consistency across all conversational channels.

Client Engagement Center AI Solutions Analyst

• Drive annual strategic planning by providing data-driven insights, scenario modeling, and performance tracking
• Collaborate with product management leadership to manage operating rhythms
• Partner closely with product operations partners to improve workflows
• Design, build, and maintain reporting tools and dashboards
• Provide thoughtful analysis and build compelling materials for leadership presentations
• Track and analyze progress against organizational goals

Senior Business Operations Analyst

• Compile and organize existing large spatial and temporal datasets for evaluating effects of management actions on managed fish or shellfish populations in freshwater, estuarine, or nearshore marine environments of the Pacific Northwest
• Conduct literature reviews to extract data and published relationships between ecological outcomes and potential stressors or habitat metrics
• Collect fish and environmental data in freshwater, estuarine, and nearshore marine environments of the West Coast region
• Conduct field work outdoors in or around water, including in sometimes harsh conditions
• Drive vehicles and/or boats and trailers, and provide occasional assistance on ship surveys lasting days to weeks, as needed
• Lead data processing and visualization
• Share compiled data, comprehensive workflow protocols, and research products so others can easily interact with them and understand what was done
• Write reports, contribute to journal manuscripts, and present results at regional meetings and scientific conferences, as needed
• Store datasets compiled from existing sources or extracted from literature reviews in an accessible and organized way
• Support interactive data dashboards backed by code repositories, where appropriate
• Document reproducible workflows in written reports and code repositories
• Provide written status reports and other ad hoc communications, as needed

Fisheries Analyst – Ecological Response, Management Scenarios

• Lead business process engineering initiatives, redesigning workflows to improve efficiency and effectiveness
• Develop and maintain detailed process maps (current and future state) to document workflows and identify improvement opportunities
• Conduct value stream mapping to evaluate end-to-end processes, eliminate waste, and improve cycle times
• Analyze processes to identify gaps, inefficiencies, bottlenecks, and opportunities for standardization
• Create data analytics and visualization tools to validate improvements and quantify business impact
• Provide program planning and decision support through data analysis, reporting, and insight generation
• Analyze financial and supply management data including budgets, cost drivers, supplier performance, and operational metrics
• Apply project management principles to manage multiple priorities and initiatives

Business Planning Analyst II, Supply Management

• Perform complex data analysis for Commercial Claims aligned to business and portfolio objectives
• Translate ambiguous business questions into structured analytical approaches and actionable insights
• Types of analyses may range from, but not limited to, root cause, cost benefit, performance tracking, forecasting, and exploration, with a strong focus on generating actionable insights
• Identify and interpret trends, risks, and opportunities impacting client and portfolio performance
• Formulate data-driven recommendations to improve operational efficiency, loss outcomes, and business strategy
• Collaborate with partners across Claims, Product, Underwriting, Actuarial, Finance, and Technology to define problems and deliver solutions
• Drive alignment effectively communicating insights, conclusions, and recommended actions to senior leadership
• Build strong relationships to support adoption and execution of insights
• Contribute to building and enhancing data pipelines, reporting frameworks, and analytical standards
• Help establish consistent metric definitions, governance, and scalable analytics practices
• Support the development of AI-enabled and automated analytics capabilities
• Leverage Industry data and knowledge to evaluate the results in relation with Industry.
• Provide guidance, mentorship, and coaching to junior analysts
• Contribute to team success by fostering a collaborative, curious, and high-performing culture

Business Analyst jobs in Washington

See all jobs on JobTailor

Acquisition and Requirements Analyst / Business Process Analyst

Senior Management Analyst

Business Acceptance Analyst

Business Analyst

Business Analyst

Business Analyst

Operations Lead Analyst – Business Acceptance Testing

Project Manager – Business Analyst

Senior Program/Project Management Analyst

Business Solutions Analyst III – Guidewire

Junior Business Requirements Analyst

Business Analyst – Experienced/Senior

Business Process Manager, Business Process Analyst 2

Business Process Analyst

Information Analyst III, Workforce Management

Client Engagement Center AI Solutions Analyst

Senior Business Operations Analyst

Fisheries Analyst – Ecological Response, Management Scenarios

Business Planning Analyst II, Supply Management

Commercial Insurance Analyst, Claims Insights