Analyst

• Conduct data analysis, spot data trends, perform gap analysis, generate reports, and recommend improvements to business metric collection processes
• Produce and deliver tracking and reporting for key KPIs/SLAs
• Maintain the daily relationship with the business intelligence supplier
• Seek opportunities to drive innovation and process improvement within reporting
• Create and maintain efficient and secure systems for recording data and producing relevant documentation
• Design key dashboards and scorecards for Senior Leadership and Business Units
• Perform other duties assigned by management within the employment category and support the effective implementation, maintenance, and continual improvement of TDCX’s Quality Management System

Real Time Analyst optimizing KPI reporting for TDCX, a global business process outsourcing company

Real Time Analyst

Real Time Analyst analyzing trends, KPIs, and dashboards for TDCX, a global BPO and customer experience solutions company. Improving reporting systems and business metrics.

• Review monthly commission reports from telecommunications carriers and vendor partners
• Compare carrier reports against Salesforce records, customer orders, invoices, and expected commission amounts
• Identify missing, incorrect, or unexpectedly stopped commissions
• Review and investigate discrepancies identified by the internal reconciliation system
• Maintain accurate commission activity and reconciliation records
• Prepare and submit commission inquiries to carriers and follow up until resolution
• Communicate with U.S.-based carrier representatives by email and phone
• Maintain trackers for discrepancies, amounts owed, carrier responses, follow-up dates, status, and resolutions
• Escalate unresolved or high-value issues
• Prepare monthly commission statements for sales representatives and subagents
• Calculate payouts according to commission agreements and splits
• Verify and maintain historical commission payment and adjustment records
• Review and resolve customer billing disputes and incorrect carrier invoice charges
• Organize reports, identify recurring problems and process gaps, and recommend efficiency improvements
• Follow established SOPs and help improve reconciliation processes

Part-time analyst reconciling telecom commissions, billing, and discrepancies for a U.S.-based telecommunications company

Billing & Reconciliation Analyst

Part-time analyst reconciling commissions, carrier billing, and discrepancies for a U.S.-based telecommunications company. Preparing statements, resolving inquiries, and improving financial tracking processes.

• Shape Boldr's global compensation strategy alongside the Senior Manager, Total Rewards.
• Own job leveling frameworks and salary structures day to day.
• Lead market benchmarking, including scoping methodology and validating results.
• Turn compensation data into inputs for financial planning, pay equity audits, and total rewards forecasting.
• Drive clarity and consistency in global job architecture, leveling frameworks, and compensation bands.
• Build leveling guides, career ladders, and job description standards.
• Partner with internal stakeholders on new and evolving roles to ensure consistent scoping and leveling.
• Conduct job evaluations, analysis, salary benchmarking, and job scoping.
• Co-lead the annual compensation review cycle and related meetings.
• Lead compensation projects end to end, including timelines, stakeholder coordination, and status reporting.
• Design and maintain dashboards, data models, reports, and analytics for the Total Rewards team.
• Set data-integrity standards across HRIS and compensation systems.
• Champion process improvement, including piloting and rolling out AI-enabled workflows.
• Advise People Business Partners and Talent Acquisition on complex or high-stakes pay decisions and global offer strategies.
• Track local regulatory requirements across regions and flag risk areas.
• Design and run internal audits and reviews, and improve compensation policies and documentation.
• Build communications and training materials for People Leaders.
• Serve as the primary backup contact for compensation matters when the Senior Manager is unavailable.
• Prepare compensation findings, trends, and recommendations for People leadership and business stakeholders.
• Mentor Total Rewards team members on compensation methodology and best practices.

Senior Compensation Analyst managing Boldr’s global pay programs and job architecture

Senior Compensation Analyst

Senior Compensation Analyst managing Boldr’s global compensation programs, benchmarking, and job architecture. Advising leaders and maintaining equitable, compliant pay structures across regions.

• Liaise internally with mortgage brokers and the VA team, and externally with lenders, bank portals, and compliance bodies as required
• Perform detailed preliminary credit assessments
• Run Quickli servicing calculations
• Evaluate Equifax credit reports
• Verify client documents
• Calculate complex borrowing capacities, including non-standard and self-employed income scenarios
• Identify and resolve complex lending scenarios, including construction progress payments and irregular income structures
• Anticipate lender requirements before they become issues
• Ensure applications adhere to Australian credit licensing compliance standards, lender credit guides, LVR boundaries, and privacy regulations
• Review, verify, and quality-check AOL data entered by the VA before submission
• Maintain zero-error standards across major bank and non-bank lender portals
• Source required lender forms, resolve submission issues, and manage rework to protect turnaround times
• Maintain accurate deal tracking, file notes, and workflow automation within Connective Mercury
• Keep the pipeline clean, up to date, and moving; flag risks or blockers to the broker promptly
• Directly supervise, train, and guide the offshore VA's day-to-day workflow
• Build the VA's capability and develop proactive problem-solving habits
• Set clear expectations, consistently review work quality, and escalate issues where required

Senior credit analyst leading Australian mortgage loan processing for a Manila-based offshore team

Senior Credit Analyst – Team Lead, AU Mortgage, Mercury Nexus Experience

Senior credit analyst leading Australian mortgage assessments, loan processing, and VA supervision. Supporting mortgage brokers and lenders from Manila for an offshore team.

• Manage the end-to-end Purchase Order lifecycle (Source To Pay), including Purchase Requisitions, Purchase Orders, and GR/IR processes
• Oversee vendor lifecycle activities and vendor onboarding policy compliance
• Support the assigned Business Unit with accurate, timely, and high-quality transactions
• Generate and analyze operational reports covering PR/PO, GR/IR, TSQ, KPIs, and performance
• Manage, prioritize, and review requests using analytical procurement judgment
• Lead operational meetings and maintain stakeholder communication
• Oversee PO/PR creation, goods receipts, invoice processing, and GR/IR resolution
• Handle parked/blocked items, pending invoices, and supplier follow-ups
• Resolve operational issues through trend analysis and root cause identification
• Support process improvement and standardization initiatives
• Ensure timely resolution of queries, requests, and escalations
• Monitor performance and ensure adherence to service level agreements

Procurement analyst managing purchase orders and vendor operations for Nestlé’s food and beverage business

TSS Centralized Requestor Analyst – NA

Procurement analyst managing purchase orders, invoices, and vendor lifecycles for Nestlé’s global food and beverage operations. Supporting North American business units from Meycauayan.

• Assist with agent deployment and enrollment of end user devices into Thrive services
• Maintain requirements of Deployment Engineering support criteria
• Provide configuration support to deployment engineers
• Manage and maintain a build room in Thrive’s Foxborough offices
• Assist in transitioning completed project work to the support team with relevant documentation for long-term maintenance
• Demonstrate excellent time management skills to accomplish project tasks

Service Deployment Analyst supporting Thrive’s cloud, cybersecurity, networking, and managed services deployments

Service Deployment Analyst

Service Deployment Analyst assisting infrastructure, messaging, and cloud-service deployments for Thrive, a technology solutions provider. Supporting device enrollment, configurations, migrations, documentation, and build-room operations.

• Maintain customer details in the system
• Allocate customers’ payments into their specific accounts
• Facilitate timely identification and resolution of customers’ claims and deductions
• Generate blocked order reports, analyze them according to the market’s credit policies, and initiate recommendations through workflow
• Conduct collection activities and follow up on overdue accounts; escalate problematic accounts to the market
• Attend to customer queries and ensure timely issue resolution
• Participate in Order to Cash continuous improvement initiatives

Order to Cash Analyst managing receivables for Nestlé’s global food and beverage operations

Order to Cash Analyst

Order to Cash Analyst managing receivables and collections for Nestlé’s global food and beverage operations. Maintaining customer accounts, resolving deductions, and supporting process improvements.

• Audit and analyze freight invoices promptly.
• Review invoices to ensure appropriate charges are billed and comply with contractual agreements with logistics service providers.
• Investigate issues on pending invoices that may not align with program billing guidelines.
• Provide recommendations for invoice issue resolution.
• Support the roll-out or implementation of new tools or processes.
• Communicate with logistics service providers, mode teams, business units, and counterparts in North America, Asia, and the Middle East regarding invoicing or audit issues.
• Provide and update the status of each activity or project to superiors and points of contact.
• Support the North America, Asia, and Middle East Freight Audit Program.

Freight audit analyst supporting Emerson’s global automation and software business

Freight Audit and Payment Analyst

Freight audit analyst auditing invoices and resolving payment issues for Emerson, a global automation technology and software leader. Supporting logistics providers and business units across North America, Asia, and the Middle East.

• Transcribe terms from Charterparty, Recap, and Contracts into company-provided software
• Perform Laytime/Demurrage calculations using application supporting documentation for relevant port calls
• Follow customer instructions to avoid processing errors
• Identify issues for Laytime-Desk practices and procedures
• Identify process methodologies to improve productivity and quality
• Coordinate with the documentation team to ensure accurate document collection and timely laytime submission
• Build and maintain customer instructions for laytime processing
• Handle counterparty counters on submitted laytime and provide resolutions in coordination with customers
• Conduct quality checks of team members’ processed laytime in the Team Leader’s absence
• Identify ambiguities in charterparty terms and record them for training
• Capture laytime terms accurately from charterparties and contracts and transcribe them into the Portlog application
• Identify and record missing terms in PLF to improve system data capture

Senior Laytime Analyst calculating maritime demurrage for Marcura’s shipping software operations

Senior Laytime Analyst

Senior Laytime Analyst transcribing charterparty terms and calculating laytime/demurrage for Marcura’s maritime software operations. Coordinating customer claims, documentation, quality checks, and process improvements.

• Analyze revenue-related processes for the RevenueWellBLI program
• Perform analyst responsibilities according to the attached job description
• Report to Genevieve Valdez
• Collaborate with WFM and WIO teams

Analyst supporting RevenueWellBLI revenue processes for a Manila-based operations program

Analyst supporting RevenueWellBLI revenue processes and collaborating with WFM and WIO teams. Manila-based role with US shift coverage and remote workplace classification.

• Perform analyst duties for KPS Global Design
• Use advanced CAD tools and Revit
• Operate AutoCAD for design-related work
• Support the KPS Global Design program
• Work the US shift
• Report to Christopher Lorden Patingo

Analyst using AutoCAD, Revit, and advanced CAD tools for KPS Global Design

Analyst supporting KPS Global Design with advanced CAD, Revit, and AutoCAD. Manila-based role covering the US shift with remote and hybrid workplace options.

• Conduct microbiological analyses of environmental, raw material, line, finished-goods, and special/investigative samples.
• Analyze samples for NPI factories, co-packers, and co-manufacturers to facilitate timely pathogen-result release.
• Implement written standard procedures and work instructions for varied product samples.
• Perform sample lifting, identity checks, missing-sample follow-up, and preparation of enrichment and plating media.
• Evaluate pathogen results and facilitate confirmatory, biochemical, serological, quantitative, and serotyping tests when necessary.
• Document examinations, submit and evaluate results against product specifications, and maintain sample traceability records.
• Identify operational deviations, abnormalities, errors, instrument problems, and unsafe conditions; resolve or report them.
• Implement ICP, GLP, laboratory safety, and ISO 17025 requirements.
• Handle microbiological strains safely and maintain sanitation and hygiene to prevent cross-contamination.
• Maintain records for requisitioned materials and inventory of supplies and reagents.
• Participate in GLP audits, workshops, seminars, and factory-initiated activities.
• Follow company policies, rules, and regulations and perform other duties assigned by the superior.

NQAC microbiology analyst testing Nestlé food and beverage samples for pathogens

NQAC Analyst II

NQAC microbiology analyst testing Nestlé food and beverage samples for pathogens. Conducting laboratory analyses, result evaluation, traceability, safety, and ISO 17025-compliant quality work.

• Gather, interpret, and use complex data to develop actionable steps that improve processes and optimize results
• Provide quality analysis to support business partners and organizational stakeholders in decision-making
• Perform necessary transactional processing in the assigned area
• Perform account analysis, accruals, reconciliation, and reporting to support accounting cycles and business requirements
• Handle queries from internal and external counterparts and customers
• Ensure appropriate internal controls comply with Stolt-Nielsen policies and procedures, IFRS or applicable GAAP, and relevant government or regulatory authorities
• Develop and recommend new reports according to customer information needs
• Support external and internal audits
• Ensure audit-worthiness of assigned accounts, reports, and responsibilities
• Assist during regular internal and external audits

Record-to-Report Analyst supporting accounting operations for Stolt-Nielsen’s global bulk-liquids logistics business

Record to Report Analyst

Record-to-Report Analyst handling reconciliations, reporting, controls, and audits. Supporting Stolt-Nielsen’s global bulk-liquids logistics, storage, transportation, aquaculture, and LNG businesses.

• Manage end-to-end expert matching between clients and industry experts
• Ensure timely and high-quality delivery of expert insights
• Coordinate between clients and experts across regions
• Support clients with market research, industry benchmarking, and competitive analysis
• Translate client requirements into structured research outputs
• Provide clear and actionable insights to support decision-making
• Support ongoing client engagement and project execution
• Assist in managing client requests and ensuring smooth delivery of outcomes
• Help maintain high client satisfaction and responsiveness
• Collaborate with internal global teams to deliver projects
• Coordinate across time zones and stakeholders
• Support efficient execution of client deliverables in a remote setup

Client Solutions Analyst matching experts and supporting research projects for Lynk’s knowledge platform

Analyst, Client Solutions – Contract

Client Solutions Analyst matching experts and supporting research projects for Lynk’s knowledge platform. Coordinating clients, experts, and global teams remotely from the Philippines.

• Execute Workday data transactions, including onboarding, offboarding, job and position changes, pay group assignments, government ID updates, service date edits, and international assignment/localization actions
• Monitor Workday inboxes and ServiceNow queues; process, route, or escalate cases
• Perform data validation and peer checks to ensure accuracy and First Time Resolution
• Support EIB uploads and other mass data actions
• Follow SOPs and Knowledge Articles and flag discrepancies or gaps
• Support Benefits-related data tasks, including benefit driver entry, disability administration, and benefit continuation processing
• Coordinate with Benefits COE partners and HR on benefit-related Workday tasks
• Generate scheduled and ad hoc HR administration reports, including manpower, absenteeism, overtime, and headcount reports
• Distribute reports accurately, maintain execution records, and flag anomalies
• Serve as the primary Spanish-language point of contact for HR partners and employees in North and Latin American markets
• Process GDM transactions and HR tasks for North and Latin American business processes
• Support onboarding, offboarding, and lifecycle Workday tasks while adapting to regional process nuances
• Communicate proactively with HR partners in Spanish to clarify requirements, provide updates, and resolve issues
• Maintain accuracy and quality scores and participate in quality audits
• Adhere to night-shift schedule, attendance, and availability standards
• Contribute to knowledge base and SOP updates
• Identify process inefficiencies and share improvement ideas with the Team Leader

Spanish-bilingual HR analyst managing Workday operations for General Motors’ Americas workforce

Spanish Bilingual GDM Analyst

Spanish-bilingual HR Analyst managing Workday, benefits, and reporting operations for General Motors’ Americas workforce. Supporting accurate, SLA-driven People Services delivery from Manila.

• Track agent activity in 30-minute intervals using Shiftboard and internal dashboards.
• Move agents between queues (e.g., Chat, Desktop) based on real-time demand and adherence status.
• Place agents offline if they are not scheduled or committed for the current interval.
• Monitor long calls and escalate when agents exceed expected durations.
• Monitor designated client Slack channels for real-time requests and updates.
• Respond to client inquiries with urgency and professionalism, maintaining tight turnaround expectations.
• Coordinate with ARAs and program leads to ensure Slack communications are acknowledged and acted upon.
• Use Shiftboard to manage agent commits, trades, and schedule adherence.
• Ensure agents are properly skilled and assigned to the correct queues.
• Monitor Tradeboard for released shifts and reassign as needed.
• Maintain logs of queue movements, adherence violations, and Slack interactions.
• Provide daily summaries of staffing actions, agent status, and client communications.

Real-Time Analyst enhancing staffing and service levels at Liveops

Real-Time Analyst ensuring optimal staffing and compliance at Liveops through analytics and communication. Collaborate with teams to monitor agent performance and manage client requests via Slack.

• Create, maintain, and distribute recurring internal operational reports
• Compile and analyze data across multiple operational programs and business functions
• Build dashboards and reporting tools to support internal operational decision-making
• Prepare daily, weekly, monthly, and ad hoc reporting for operational leadership teams
• Support operations leaders, workforce management, training, and internal support teams with reporting requests
• Ensure data accuracy, consistency, and integrity across all reporting outputs
• Consolidate data from multiple systems into standardized reporting formats
• Identify reporting trends, operational insights, and performance opportunities
• Develop automated reporting solutions to reduce manual reporting effort when possible
• Maintain documentation for recurring reports, report definitions, and reporting processes
• Assist leadership teams in identifying reporting gaps and process improvement opportunities
• Support internal business reviews and operational performance analysis

Reports Analyst supporting data analysis and internal reporting

Reports Analyst

Reports Analyst focusing on data analysis and internal reporting for operational programs. Creating dashboards, maintaining data accuracy, and supporting leadership decision-making.

• Examine market data and execute the survey process for assigned countries
• Assess survey results to create diagnostics supporting further application of Community™ products
• Inform management on issues related to the survey process
• Explain the process of survey participation and data collection
• Deliver salary survey transactions within established schedules and timelines
• Maintain consistent quality in production of survey data and review of more junior analysts

Compensation Analyst managing compensation and benefits surveys for community markets

Compensation Analyst

Compensation Analyst in Survey Operations team executing compensation and benefits surveys in developing countries. Analyzing market data and ensuring smooth delivery of services from Makati City.

• Generate and review Initial Closing Disclosure (ICD) documents for accuracy and completeness in accordance with company policies and regulatory requirements.
• Ensure that the ICD is sent to the borrower at least three business days prior to closing, adhering to TRID (TILA-RESPA Integrated Disclosure) regulations.
• Review loan terms, fees, taxes, and other financial data to ensure they are accurately reflected in the ICD.
• Cross-check all loan documentation to ensure alignment with underwriting conditions and customer information.
• Identify and resolve any discrepancies in loan documentation prior to issuing the ICD.
• Stay up to date with federal and state mortgage regulations (including TRID) to ensure all disclosures meet legal standards.
• Maintain detailed records of all issued ICDs and monitor timelines to ensure compliance with the three-day disclosure rule.
• Work closely with loan officers, underwriters, processors, and closing coordinators to ensure all necessary data is collected and accurately reflected in the ICD.
• Communicate with the loan origination team to address any borrower questions or concerns regarding the closing disclosure.
• Conduct quality control checks on all ICDs before submission to ensure there are no errors or omissions.
• Report any issues or trends regarding ICD errors or compliance risks to management for further review.

Analyst ensuring compliance and accuracy in mortgage closing disclosures

Initial Closing Disclosure Analyst

Analyst in mortgage operations reviewing Initial Closing Disclosures for accuracy and compliance. Collaborating with internal teams to ensure smooth loan closings and regulatory adherence.

• Support global talent and compensation programs through accurate data analysis, reporting, and operational execution
• Prepare, validate, and maintain HR data related to compensation, job structures, and talent processes to ensure accuracy and compliance
• Develop standard and ad‑hoc reports and dashboards to support decision‑making by HR partners and business leaders
• Ensure adherence to internal controls, data privacy standards, and HR policies across all supported processes

Analyst in Talent & Compensation supporting HR processes in a global framework

Talent & Compensation Analyst

Acting as an Analyst in Talent & Compensation to ensure compliance in HR processes and programs. Supporting data analysis and reporting globally in Human Resources.

Analyst jobs in Philippines

See all jobs on JobTailor

Real Time Analyst

Billing & Reconciliation Analyst

Senior Compensation Analyst

Senior Credit Analyst – Team Lead, AU Mortgage, Mercury Nexus Experience

TSS Centralized Requestor Analyst – NA

Service Deployment Analyst

Order to Cash Analyst

Freight Audit and Payment Analyst

Senior Laytime Analyst

Analyst

Analyst

NQAC Analyst II

Record to Report Analyst

Analyst, Client Solutions – Contract

Spanish Bilingual GDM Analyst

Real Time Analyst

Reports Analyst

Compensation Analyst

Initial Closing Disclosure Analyst

Talent & Compensation Analyst