Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Tala

Real Time Analyst

Tala

Real Time Analyst managing real-time operations for Tala, a leading AI-native credit infrastructure company. Involves campaign adjustments and performance monitoring across global teams.

Posted 7/14/2026full-time🇵🇭 PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in real-time campaign management and operational efficiency within contact center environments, utilizing data analysis and proactive decision-making to optimize agent performance and adherence to schedules.

Highest-signal resume keywords
Real-Time Monitoring ToolsBasic SQLContact Center OperationsProactive Decision MakingOperational Pressure Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisCampaign AdjustmentsSystem AuditingPerformance MonitoringAgent Re-Skilling
Soft Skills
Sense of UrgencyProblem SolvingCommunication
Tools & Technologies
Real-Time Tracking Tools
Industry Keywords
Contact CenterOperational ProtocolsAgent Occupancy Management

Tech Stack

Tools & technologies
FlashSQL

About the role

Key responsibilities & impact
  • Execute real-time campaign adjustments and staffing re-allocations based on live performance signals
  • Identify and resolve system-related bottlenecks or outages by working directly with Tech/Product teams
  • Monitor and manage agent occupancy and idle time, proactively re-skilling agents across channels
  • Provide hourly "flash reports" to operational leads with actionable recommendations
  • Ensure real-time adherence to schedules and operational protocols
  • Regularly audit real-time tracking tools against actual system logs

Requirements

What you’ll need
  • 2+ years in contact center operations with a high sense of urgency
  • Proficiency in real-time monitoring tools and basic SQL for ad-hoc data analysis
  • Proactive decision making under operational pressure.

Benefits

Comp & perks
  • Inclusion fosters innovation
  • Diverse global team
  • Remote-first approach
  • Office hubs in multiple locations