Analyst

• Build and maintain real-time revenue forecasting models that incorporate qualitative inputs, historical performance trends, and seasonal patterns
• Align forecasting outputs with business unit targets and translate projections into actionable guidance for revenue teams
• Develop and own dashboards and reports, in and out of Looker, that provide clear, objective visibility into revenue performance trends across BUs
• Deliver WoW, MoM, and QoQ trend analysis that identifies key performance drivers and removes guesswork from actuals
• Partner with the Data team to ensure reporting infrastructure supports RevOps analytical needs
• Evaluate the revenue impact of proposed operational changes before they are implemented
• Partner with business unit leaders to pressure-test revenue and GP assumptions with live data
• Analyze pipeline KPIs against budget targets to identify gaps and opportunities
• Proactively identify opportunities for revenue and GP growth, and flag areas of underperformance before they become problems.

Senior Revenue Analyst

Charge Description Master Analyst I

• The Revenue Integrity Analyst plays a pivotal role in ensuring financial health for acute and non-acute organization by meticulously managing charge master, regulation code changes, work queues, charge capture, charge reconciliation, reporting, and analytical trending.
• This includes the identification of root cause and creation/maintenance of processes to ensure charge capture.
• In addition, this position is required to provide analytical insight regarding reports for charges that are not captured accurately or consistently.
• This position is responsible for uncovering root causes and developing a correct action plan.
• Recommends modifications to established practices and procedures or system functionality as needed to support Revenue Cycle and then manages implementation of those recommended changes.

Revenue Integrity Analyst

• Analyzes, reports, and develops recommendations on data related to business metrics
• Creates and maintains databases to track business performance
• Analyzes data and summarizes performance using summary statistical procedures
• Develops and analyzes business performance reports
• Provides notations of performance deviations and anomalies
• Creates and publishes periodic reports and develops ad hoc reports as needed

Cost of Care Analyst, Business Information Analyst II

• Collect, validate, and maintain utility data across client accounts
• Track usage and cost trends across portfolios
• Ensure accuracy and completeness of datasets
• Audit utility invoices for accuracy across rates, usage, and charges
• Identify discrepancies, errors, and billing anomalies
• Validate billing data against historical patterns
• Support tracking and resolution of invoice issues
• Analyze consumption and cost drivers across client portfolios
• Perform variance analysis across sites and billing periods
• Identify anomalies and unusual usage patterns
• Research utility rates to evaluate feasibility to switch tariffs
• Develop standard and ad hoc reports and dashboards
• Prepare clear client-facing insights and summaries
• Present analytical findings in a structured format
• Perform cost tracking and variance analysis
• Support budgeting using historical data trends
• Validate accruals and align financial datasets
• Improve auditing workflows and reporting processes
• Collaborate with cross-functional teams
• Support automation and efficiency initiatives

Energy Analyst

• Leads in the analysis of data activities and engagement across the assigned organization.
• Responsible for developing reporting, analytics, metrics and key performance indicators while also providing in-depth analysis and recommendations for improving/enhancing line of business performance.
• Focus on providing value-added analysis and recommendations to support business growth.
• Serves as a strategic thought-leader; bridging the gap between business processes and data analytics solutions.
• Assist in leading the education and development of less experienced staff.
• Plays a crucial role in providing valuable data-driven insights and recommendations to optimize business performance, drive strategic initiatives, and solve complex business problems.
• Works with diverse data sets, collaborates with cross-functional teams, and makes a significant impact on our organization’s success.
• Works mostly self-directed, with minimal supervisory oversight.
• Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
• Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.
• Evaluates and improves design of reports and processes to ensure that analytical tools evolve as the business changes.
• Conducts ad-hoc analysis and present findings to key stakeholders in a clear and concise manner.

Lead Analyst, Insights & Analytics

• Provide daily system administration, support, maintenance, and configuration of the Workday System for both Human Resources and Finance.
• Be the key Subject Matter Expert (SME) to determine the right technology solution to meet business initiatives.
• Recommend and implement best practices, standard methodologies, and process improvements to support business goals.
• Document functional requirements, workflow detail, and systems specifications.
• Research and test new functionality and features within Workday including system releases, enhancements, and fixes.
• Lead small to mid-sized projects as defined by leadership, which includes leading meetings, providing regular project updates, and adhering to project deadlines.
• Support new and existing interface integrations/EIBs including monitoring recurring processes and interfaces to ensure successful execution.
• Collaborate with functional team/stakeholders to research, identify causes, recommend solutions, validate, and resolve issues.
• Perform regular ongoing audits on a variety of Workday processes.
• Design, develop, and provide reports and dashboards.
• Assist in the development of training and train end-users on Workday processes.
• Manage support tickets ensuring thorough and timely work in Workday Help, Workday Requests, and create and manage cases as needed in Customer Center.
• Actively utilize Workday support communities to identify best practices, stay up to date on trends, and functionality and issue resolutions.
• Manage other assigned projects.

Workday Analyst

• Work in conjunction with the Automotive Services Data Analysis team to determine population of Memberships to explore for further investigation.
• Use leads generated from front line Associates to evaluate for potential misuse and determines the need for further investigations.
• Conduct timely, thorough and professional investigations to determine misuse and/or heavy use of the Emergency Roadside Assistance benefits as outlined in the Membership benefit guidelines in accordance with Special Investigation Unit (SIU) Standards and Procedures and in compliance with all applicable Federal, state, and local laws.
• Establish appropriate recommendations related to investigation outcomes.
• Prepare case reports and keeps accurate records on investigation outcomes.
• Prepare detailed notes for the Membership Review Committee (MRC) and follow established processes for each Membership recommended for expulsion.
• Handle fraud alerts daily, identify valid cases, review and prepare reports, and close out invalid cases.
• Enter list of daily suppression requests into case management, analyze requests and approve or deny Membership.
• Write and prepare SIU Analyst letters; electronically send to mail room to be sent out.
• Compose correspondence letters, education letters, and final letters which include reinstatements or expulsions/other as determined by vote or Member Response Review and provide duplicate letter requests as needed.
• Review and complete Member Response Reviews (Appeals).
• Review, participate in pilots, and provide feedback on new processes, process enhancements, procedures, and methodologies to improve efficiencies.
• Communicate with outside facilities and other business lines regarding policies, procedures, etc.
• Achieve departmental and organizational missions without violating privacy laws or unfair investigative practices acts.
• Coordinate investigation efforts with appropriate staff (Call Receiving, Dispatch, Contractor Network, Fleet, Payments and Analysis, Process Improvement, Business Ops, etc.) and other persons relevant to the investigation to ensure that appropriate legal and procedural requirements are completed in a timely manner.
• Effectively use computer systems for tracking, information gathering and documenting, troubleshooting and resolving cases.
• Track and report case turn-around time and follows up with the plan, when this requirement is not met.
• Ensure all documentation and case files are updated and maintained in a secure location.
• Assist Supervisor in providing information and assistance relative to possible criminal or fraudulent activity to Legal, Internal Audit, or others as appropriate for further investigation in a clear and concise format.
• Interpret and explain policies to peers and/or members as needed.
• Provide feedback to Supervisor relative to trends identified as common characteristics associated with misuse of Roadside Assistance benefits.
• Perform other duties as assigned.

Analyst, Member Experience – Special Investigations

• Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy
• Create and maintain specifications, decision logs, and design documents for clear traceability and change control
• Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives
• Manage smaller projects related to system implementations and upgrades
• Create and maintain comprehensive documentation for system configurations and processes
• Mentor junior analysts and provide guidance on best practices
• Configure records, master files, and tools aligned to approved design
• Maintain environment parity and adhere to change management and build naming conventions
• Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence
• Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades
• Coordinate release management, environment moves, and downtime procedures for upgrades and patches
• Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support
• Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis
• Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems
• Ensure data integrity and metric definitions are consistent across modules and stakeholders
• Embed privacy/security controls, including sensitive record handling and audit trails
• Support regulatory readiness, audit needs, and policy alignment
• Design and implement customized training programs aligned with organizational strategy and operational goals

Senior Epic Population Health Analyst

• Completing daily duties of underwriting and monitoring credit while performing analytical activities and identifying risks or issues
• Drafting credit approval documents and review memos for loans and other ancillary products
• Building proficiency in underwriting, completing the underwriting process from beginning to end with limited oversight on increasingly complex credits
• Attending and supporting Portfolio Reviews
• Proactively monitoring Credit Excellence and initiating collection of financial statements for upcoming renewals and periodic reviews
• Preparing succinct credit approval memos with minimal errors, including company and industry descriptions, key credit risks, historical analysis, base and downside case projection assumptions/rationale and terms and conditions
• Completing ongoing portfolio monitoring, including covenant tracking, financial statement reviews, and running risk rating models
• Identifying and determining monitoring analysis activities required
• Verifying covenants and defining updates needed on ticklers
• Monitoring covenant completion and tracking past due or out of compliance covenants and recommending appropriate course of action
• Responsible for understanding and evaluating completed spreads to determine necessary edits working in collaboration with the CCU team

Credit Analyst

• Provide financial and regulatory reporting and analyses
• Run complex business performance, risk, and operational analytics
• Develop analytical methods/models to assess market, credit, and/or operational risk
• Analyze large datasets to improve risk-adjusted returns
• Develop and implement business strategies to improve lending decisions
• Manage engagements with information suppliers to ensure solutions fit for purpose
• Collaborate with business and risk partners to establish credit risk appetite
• Design/enhance standard reporting for product/portfolio reviews

Portfolio Analytics, Strategy Analyst – Fraud Analytics, Reporting

• Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria.
• Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code.
• Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy.
• Translates medical policies into reimbursement rules.
• Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits.
• Coordinates research and responds to system inquiries and appeals.
• Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy.
• Perform pre-adjudication claims reviews to ensure proper coding was used.
• Prepares correspondence to providers regarding coding and fee schedule updates.
• Trains customer service staff on system issues.
• Works with providers contracting staff when new/modified reimbursement contracts are needed.

Med Coding Appeals Analyst

• Provide key support in preparing for shared service allocation methodologies, ensuring the accurate distribution of costs.
• Support the implementation and management of Activity-Based Costing methodologies to accurately allocate costs and enhance cost visibility.
• Offer critical support in the analysis of costing studies, enhancing cost transparency, and facilitating data-driven decision-making.
• Collaborate effectively with cross-functional teams to support cost review and challenge sessions, identifying opportunities for cost optimization and efficiency improvements.
• Conduct comprehensive financial analysis, including variance analysis, trend analysis, and scenario modeling, providing actionable insights to senior leadership.
• Lead the analysis of financial allocation forecasts and annual budgets, providing cost-related input and recommendations.
• Develop and maintain advanced financial models and reports that support strategic decision-making, financial planning, and forecasting.

Cost Strategy Analyst

• Conduct thorough research and investigation of participant accounts to identify potential fraud or suspicious activity
• Analyze large datasets and spreadsheets, including reviewing IP addresses, transaction histories, and account behaviors, to detect patterns or irregularities
• Identify and escalate findings where information appears inconsistent, out of place, or indicative of fraudulent behavior
• Prepare and issue legal notices and correspondence to clients and participants related to fraud investigations
• Maintain strict confidentiality when handling sensitive personal and financial information
• Perform daily report reviews to monitor system-generated alerts, flagged accounts and ongoing account activity
• Ensure all investigations and documentation are completed accurately and in compliance with internal policies and regulations
• Meet strict deadlines for case resolution, reporting, and compliance requirements
• Maintain detailed, organized documentation of case findings and actions taken
• Collaborate cross-functionally with compliance, legal, service, and operations, and executive leaders as needed
• Continuously monitor trends and patterns to proactively identify emerging fraud risks
• Assist teammates with escalations, appeals, Salesforce cases and tasks as needed
• Other duties as assigned

Fraud Analyst

• Collects data and performs metric calculations.
• Consolidates and distills data from multiple sources/teams: sales, inventory, etc.
• Keeps cross-functional projects organized; oversees and owns communication with cross-functional teams.
• Supports & participates in integrated business planning process.
• Executes ad hoc analysis and requests as required.
• SAP experienced preferred.

Integrated Business Planning Analyst

• support the Quality Management Program through multiple clinical, service and operational activities
• driving continuous quality improvement in patient safety and improvements in efficiency and effectiveness
• supporting activities to measure clinical programs and service processes and outcomes
• reviews, investigates and monitors assigned clinical and quality activities
• follow up with internal medical executives/directors, external health care professionals/facilities, and individual customers
• presentation to the Peer Review Committees
• implement partnerships and participate in initiatives focusing on reducing health disparities
• collect and analyze data, develop studies and reports to workgroups and support quality committee activities
• review clinical metrics and data and monitor for patient safety
• support provider performance measurement activities
• define and document policies, standard operating procedures, workflows and processes
• participate and lead special workgroups and process improvement teams as needed
• support regulatory compliance activities as needed

Lead Analyst, Nurse Quality Clinical Management

• Perform complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance
• Work with business counterparts within the Line of Business and partner organizations including Risk and Product teams
• Lead complex analysis and analytical product development to minimize loss exposure and elevate the customer experience
• Leverage PowerShell, JavaScript, Alteryx, Python, SQL, Tableau and other approved relational databases to design scalable automation and drive operational performance
• Partner closely with Product Management to ensure reporting standards, controls, and enterprise governance are met
• Define and own part of the analytics strategy and roadmap; align priorities to business outcomes
• Lead the design, development, and operational ownership of reporting suites and dashboards; drive standardization across team
• Perform complex analysis of operational data and socializes insights with executive-ready narratives

Cons Prod Strategic Analyst IV

• Assists Research Analysts with problem-solving and internal/external customer issues through roadblocks by providing enhanced reporting as necessary.
• Coordinates and documents analysis processes to ensure the highest level of performance.
• Evaluates department processes and requirements, evaluates alignment with organizational goals to optimize strategies, uncovers areas for improvement using quality trends, tracks trends, reports key findings to Research Management.
• Works directly with Research Management to create and maintain a centralized repository of all Research reporting resources.
• Monitors daily volume and collaborates with Research Management to ensure optimal efficiency and quality metrics are achieved and performance standards are met.
• Prepares reports, statistics, agendas, and activities related to research and clients, including the calculation and reporting of daily efficiency for all team members.
• Maintains a working knowledge of latest organizational processes and IT advancements to automate and/or modernize internal systems.
• Handles confidential information responsibly and with good judgment; communicates with internal and external clients in a friendly but professional manner.
• Manages competing resources and priorities.
• Completes special projects as assigned.
• Other duties as required.

Business Performance Analyst – Research

• Responsible for managing location centric integrated resource planning within the Gas domain.
• Work with Gas planning, construction and finance organizations to ensure planning assumptions and related outputs are well governed.
• Model through ambiguity related to critical location-centric assumptions.
• Interface with Gas organizations to determine guardrails.
• Evaluate and quantify risks and issues affecting scope, schedule, and cost.

ISP Analyst – Gas

• Manage location centric integrated resource planning within the transmission domain
• Work with Transmission planning, construction, and finance organizations
• Quantify impacts of risks and issues to scale, schedule, and cost
• Integrate Transmission insights into company wide planning deliverables

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