Fraud Analyst I

Fifth Third Bank

Fraud Analyst I role analyzing and decisioning fraud detection alerts in banking operations. Responsibilities include customer communication and collaboration across teams to support fraud-related matters.

Posted 7/14/2026full-timeCincinnati • Missouri, Ohio • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving capabilities in fraud detection and prevention, with a solid understanding of federal and state laws related to fraud. Proficient in communication and collaboration, effectively engaging with customers and internal teams to address fraud-related concerns.

Highest-signal resume keywords

Fraud DetectionAnalytical SkillsCommunication SkillsBanking RegulationsMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud AnalysisInvestigative WorkDecision MakingProblem SolvingMulti-tasking

Soft Skills

Conflict ResolutionTeamworkInterpersonal SkillsRelationship BuildingAdaptability

Certifications & Qualifications

Associate's Degree

Industry Keywords

Fraud RiskComplianceBank Fraud TrendsCustomer Service StandardsPerformance Tracking

About the role

Key responsibilities & impact

Review, analyze, and decision fraud detection system alerts in accordance with the Fraud Department’s policies, processes, and procedures.
Communicate directly with customers and bank personnel to address fraud risk and concerns, educating on fraud topics as needed.
Open and prep fraud cases.
Appropriately escalate matters associated with fraud activity that warrant engagement to supervisory staff.
Provide fraud-related support and work with the first line of defense for the Bank.
Work with various business units to understand the alerted activity and ensure compliance with laws.
Meet scheduling and time tracking expectations to support performance tracking.
Meet performance, quality, and customer service standards.
Perform other duties as required.

Requirements

What you’ll need

One to three years of experience in fraud, banking, investigative work, or a related field preferred.
Associate's degree or equivalent work experience.
Strong analytical, problem-solving, multi-tasking, and conflict resolution skills.
Strong oral and written communication skills; ability to communicate effectively verbally and in writing with internal and external customers on fraud related matters.
Functional understanding of federal and state laws and regulations related to fraud as well as functional understanding of bank fraud industry trends.
Proactive in identifying potential concerns and following-up to resolve such issues.
Excellent teamwork, interpersonal, and relationship building skills.
Ability to make decisions or know when to escalate matters to management.
Ability to collaborate with others, initiate action, adapt to change, and accept challenging assignments.
Ability to communicate effectively with management.
Ability to work independently and complete assigned work in a timely and accurate manner.
Proficiency with Microsoft Office Suite.

Benefits

Comp & perks

comprehensive benefits and differentiated compensation offerings to support individual needs of employees and their families encompassing physical, financial, emotional and social well-being.