Infra Configuration Consultant – Mainframe Capacity, Performance Analyst

PNC

Infrastructure Configuration Consultant analyzing and optimizing mainframe performance at PNC. Collaborating with infrastructure teams to ensure operational stability and performance reporting.

Posted 7/23/2026full-timeCleveland • Alabama, Arizona, Colorado, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IBM Mainframe environments, focusing on z/OS operations, performance analysis, and capacity planning. Proficient in utilizing analytical tools and methodologies to optimize system performance and support operational decision-making.

Highest-signal resume keywords

IBM Mainframe SupportZ/OS OperationsPerformance AnalysisCapacity PlanningIncident Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RMFSMFCA-MICSMXGSASWorkload ManagementZ/OS ArchitectureSDSFTSO/EMainframe Hardware Support

Soft Skills

Analytical SkillsProblem-SolvingDocumentationCommunication

Tools & Technologies

ServiceNowEndevorStrobeSyslogOPSLOGSDSFTSO/E Utilities

Industry Keywords

IT Service ManagementChange ManagementPerformance TrendsCapacity ReportsSystem Architecture

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Analyze mainframe capacity, utilization, and performance trends using RMF, SMF, CA-MICS, MXG, SAS, Mainview, Systemware, and related reporting tools.
Produce and maintain daily, weekly, monthly, and ad hoc performance and capacity reports to support operational decision-making and long-range planning.
Interpret system data to identify bottlenecks, performance issues, and optimization opportunities involving CPU, memory, disk I/O, workload management, and coupling facility activity.
Support workload analysis and tuning across z/OS environments, including WLM service classes, initiators, application environments, and job flow behavior.
Review and maintain knowledge of LPAR configurations, processor capacity, memory constraints, channel configurations, and overall system architecture.
Provide mainframe hardware support by coordinating with vendors and internal teams on microcode installation, hardware fixes, new device implementation, and maintaining current code levels on hardware management consoles.
Assist with incident, problem, and change management activities through established IT service management processes, including ServiceNow and enterprise change procedures.
Support software and configuration changes through established controls and deployment processes, including Endevor procedures and change governance standards.
Use diagnostic and monitoring tools such as Strobe, Syslog, OPSLOG, SDSF, and TSO/E utilities to investigate system behavior, troubleshoot issues, and support root cause analysis.
Collaborate with infrastructure, engineering, operations, and project teams to support service reliability, capacity planning, and mainframe modernization or expansion initiatives.
Maintain familiarity with enterprise standards, reporting repositories, project tracking tools, and technical documentation sources required for the role.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and relevant experience.
Experience supporting IBM mainframe environments, including z/OS operations, performance analysis, or capacity planning.
Working knowledge of mainframe performance and accounting data sources such as RMF, SMF, CA-MICS, or MXG.
Experience using SAS or similar analytical tools to manipulate data, create reports, and perform trend analysis.
Understanding of z/OS architecture, workload management concepts, and core system utilities including SDSF and TSO/E.
Knowledge of incident, problem, and change management disciplines in an enterprise technology environment.
Experience supporting or coordinating mainframe hardware activities, including maintenance, vendor engagement, or device-related changes.
Strong analytical, problem-solving, documentation, and communication skills.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service