Adjuster

• Investigate the origin and cause of complex or highly complex homeowner property/casualty claims
• Determine liability, secure information, review coverages, arrange appraisals, and settle claims
• Contact insureds, claimants, agents, attorneys, contractors, experts, special investigation units, other adjusters, and public personnel
• Identify complex issues and seek assistance as needed
• Handle third-party claims under multiple policy types and endorsements on a good-faith basis
• Conduct on-site inspections when needed and evaluate damages
• Negotiate claims with insureds, claimants, attorneys, and public adjusters
• Respond to customer inquiries, make appropriate decisions, and close files
• Interpret policies, leases, by-laws, declarations, articles, and contract coverages
• Make independent decisions, self-supervise files, and recognize when assistance is needed
• Provide parties with claim process and status updates; answer questions or redirect inquiries
• Mentor less experienced adjusters and serve as a subject matter expert
• Complete other assignments, duties, or projects as required

Senior desk adjuster handling complex homeowner liability claims for American Family Insurance

Senior Desk Adjuster, Home Liability

Senior desk adjuster investigating and settling complex homeowner liability claims for American Family Insurance. Evaluating coverage, damages, negotiations, and third-party claims from a primarily home-based role.

• Inspect damage for boat, motorcycle, RV, and other specialty claims
• Estimate repair costs
• Negotiate settlements
• Issue payments
• Provide excellent customer service as a GEICO ambassador
• Work in repair shops, salvage yards, customers' homes, or a virtual estimating environment
• Service multi-line physical damage claims
• Complete required hands-on training at the Ashburn, VA facility
• Assist customers after accidents or major disasters

GEICO claims trainee inspecting specialty vehicle damage and negotiating customer settlements

Multi Line Adjuster, Trainee

GEICO claims trainee inspecting boat, motorcycle, RV, and specialty vehicle damage. Estimating repairs, negotiating settlements, issuing payments, and supporting customers after accidents or disasters.

• Inspect damage at repair shops, salvage yards, customers' homes, or in a virtual estimating environment
• Estimate the cost of repairs
• Negotiate settlements
• Issue payments
• Provide excellent customer service
• Service boat, motorcycle, RV, and other specialty claims
• Interact with customers and repair facilities

Multi-line claims adjuster inspecting specialty vehicle damage for GEICO, a major U.S. auto insurer

Multi-Line Adjuster

Multi-line claims adjuster inspecting and estimating specialty vehicle damage for GEICO, a major U.S. auto insurer. Negotiating settlements, issuing payments, and serving customers across field and virtual environments.

• Inspect and assess auto damage in the assigned territory
• Handle and settle claims promptly and accurately
• Deliver excellent customer service
• Handle complex claims using technical and industry knowledge
• Perform remote, field, or in-office work as required by the position
• Communicate effectively with customers and other stakeholders verbally and in writing
• Make decisions and maintain attention to detail while multitasking

Auto damage adjuster settling customer claims for GEICO, a nationwide auto insurer

Auto Damage Adjuster – Field

Auto damage adjuster settling claims for GEICO, one of the largest U.S. auto insurers. Assessing vehicle damage and delivering accurate, prompt customer service in Detroit.

• Handle auto damage claims, including complex claims
• Promptly and accurately settle claims
• Deliver excellent customer service
• Apply technical and industry knowledge to claim handling
• Work flexibly across remote, field, and in-office settings as required
• Work in the West Cleveland, OH territory listed on the posting

Auto Damage Adjuster settling complex claims for GEICO, a major U.S. auto insurer

Auto Damage Adjuster settling complex claims for GEICO, a major U.S. auto insurer. Delivering accurate claims resolutions and customer service across field and in-office work.

• Handle auto damage claims
• Promptly and accurately settle claims
• Deliver excellent customer service
• Handle complex claims using technical and industry knowledge
• Work in the assigned territory listed on the job posting
• Potentially work remotely, in the field, or in-office
• Maintain applicable state and federal certifications and permits
• Communicate effectively with customers and stakeholders
• Make decisions and manage multiple tasks while assessing claims

Auto damage adjuster settling complex claims for GEICO, a major U.S. auto insurer

Auto damage adjuster settling complex claims for GEICO, a major U.S. auto insurer.
Providing customer service and accurate claims resolutions across the assigned Chicago-area territory.

• Handle complex auto damage claims using technical and industry knowledge
• Promptly and accurately settle claims
• Deliver excellent customer service
• Work flexibly across remote, field, and in-office settings as required
• Communicate effectively with customers and relevant parties verbally and in writing
• Apply sound decision-making and attention to detail when handling claims

Auto damage adjuster settling claims for GEICO, a major U.S. auto insurer

Auto damage adjuster settling complex claims for GEICO, a major U.S. auto insurer. Providing customer service across field, remote, and in-office work settings in Columbus, Ohio.

• Handle auto damage claims, including complex claims
• Promptly and accurately settle claims
• Deliver excellent customer service
• Apply technical and industry knowledge to claims
• Work in the assigned Chicago territory
• Potentially perform remote, field, or in-office work depending on business needs

Auto Damage Adjuster settling complex claims for GEICO, a major U.S. auto insurer. Delivering accurate claims resolutions and customer service across Chicago territory operations.

• Handle complex auto damage claims using technical and industry knowledge
• Promptly and accurately settle claims
• Deliver excellent customer service
• Work in the territory listed on the job posting
• Perform remote, field, or in-office work as required by the position
• Maintain applicable state and federal certifications and permits

Auto Damage Adjuster settling complex claims for GEICO, a major U.S. auto insurer. Delivering accurate claims resolutions and customer service across territory-based work locations.

• Handle complex auto damage claims using technical and industry knowledge
• Promptly and accurately settle claims
• Deliver excellent customer service
• Work in the Indianapolis territory
• Maintain flexibility regarding primary work location, which may involve remote, field, or in-office work
• Communicate effectively verbally and in writing
• Support GEICO's mission of providing quality coverage to millions of customers

Auto Damage Adjuster settling complex claims for GEICO, a major U.S. auto insurer. Providing accurate claim resolutions and customer service across the Indianapolis territory.

• Create comprehensive estimates of damages for 1st- and 3rd-party material damage claims
• Determine the proper disposition of claims
• Apply mastered interpretations of all policy types and assist leadership with formal and ad hoc training
• Negotiate settlements, make settlement payments, and document activities in complex files
• Interpret regulatory compliance and fair claims practices
• Build relationships with internal and external customers
• Create damage estimates for material damage losses of all severities
• Conduct fieldwork, virtual claim handling, vehicle inspections, and customer service activities

Field auto claims estimator creating damage estimates for National General’s insurance customers

Field Auto Adjuster

Field auto claims estimator creating damage estimates for National General, a specialty auto and personal-lines insurer. Handling inspections, settlements, compliance, and customer service across Idaho.

• Handle high-exposure commercial liability claims involving severe bodily injury, wrongful death, construction accidents, premises liability, and other catastrophic losses with exposure up to and exceeding policy limits
• Analyze insurance policies, contracts, indemnification agreements, and additional insured provisions to identify coverage defenses, tender opportunities, and risk transfer strategies
• Investigate claims, evaluate liability, and determine coverage applicability
• Manage claims through all phases of litigation, including discovery, depositions, mediation, settlement conferences, arbitration, and trial preparation
• Review evidence, expert reports, and medical documentation
• Establish, evaluate, and maintain large-loss indemnity and expense reserves based on evolving exposure and litigation strategy
• Take statements and manage claim documentation throughout the claim lifecycle
• Occasionally travel for hearings, mediations, trials, and conferences

Major Case Liability Adjuster handling litigated catastrophic claims for Berkshire Hathaway GUARD Insurance

Major Case Liability Adjuster

Major Case Liability Adjuster handling complex, litigated commercial casualty claims for Berkshire Hathaway GUARD Insurance, a nationwide property and casualty insurer. Evaluating coverage, liability, reserves, and settlements through trial preparation.

• Conduct office investigations and adjust complex commercial general liability claims that are largely litigated, with exposures up to and exceeding policy limits within the Major Case Unit
• Manage a high volume of California-based catastrophic losses and litigated matters
• Analyze insurance policies, contracts, indemnification agreements, and additional insured provisions to identify coverage defenses, tender opportunities, and risk transfer strategies
• Investigate claims, evaluate liability, and determine coverage applicability
• Manage claims through discovery, depositions, mediation, settlement conferences, arbitration, and trial preparation
• Review evidence, expert reports, and medical documentation
• Establish and maintain indemnity and expense reserves; process payments within authority
• Take statements and manage claim documentation throughout the claim lifecycle
• Occasionally travel for hearings, mediations, trials, and conferences

Major Case Liability Adjuster handling catastrophic California claims for nationwide property and casualty insurer

Major Case Liability Adjuster managing catastrophic, litigated California claims for Berkshire Hathaway GUARD Insurance Companies. Analyzing coverage, liability, reserves, and risk transfer through trial preparation.

• Travel to customers’ homes to conduct on-site inspections
• Investigate property claim coverage
• Prepare estimates and settle claims promptly and efficiently
• Handle virtual claims countrywide using platforms including Xactimate and ClaimsX Video Collaboration
• Focus expertise on water losses
• Provide compassionate, clear, and customer-focused claims service
• Perform detailed damage reviews and interpret policies to determine coverage
• Communicate with customers by phone, email, and video chat
• Offer customers communication preferences and keep them updated on claim progress
• Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants
• Use estimate tools, job aids, and settlement platforms to resolve claims
• Complete timely and accurate claim documentation in the claims system
• Attend approximately two weeks of training in Dallas, Texas

Large Loss Property Adjuster estimating Arkansas claims for Allstate insurance customers

Large Loss Outside Adjuster – Field Estimating

Large Loss Property Adjuster estimating and settling Arkansas property claims for Allstate, an insurer protecting households with auto, home, life, and retirement products. Conducting inspections and handling water-loss claims.

• Investigate and analyze complex, multi-discipline coverage and claims referred to the Special Investigation Unit for potential fraud
• Conduct background searches, scene investigations, clinic inspections, recorded statements, witness interviews, and social media searches
• Conduct surveillance on property and create scene reconstructions on some investigations
• Review whether fraud can be substantiated and support lawsuits
• Enter SIU claim data into multiple SIU systems
• Review investigations with fraud outcomes and validate whether denial is appropriate
• Update files with investigation outcomes and return files for further handling when fraud or sufficient evidence is not found
• Conduct complex online data searches, research, evaluation, and site inspections
• Determine whether payment is warranted on potentially fraudulent claims
• Validate information obtained through investigations and follow up on possible leads
• Summarize documents and document claim files with notes, evaluations, and decision-making processes
• Utilize analytic tools and SIU field intelligence to identify complex claims and support evidence of fraud and damages
• Research and respond to complex customer communications, concerns, conflicts, or issues
• Provide work guidance, mentoring, and coaching to less senior employees and the team

Field SIU Adjuster investigating insurance fraud claims for National General

Field SIU Adjuster

Field SIU Adjuster investigating complex insurance fraud claims for National General, a provider of auto, home, health, and specialty insurance. Conducting surveillance, interviews, evidence analysis, and claim determinations.

• Create comprehensive estimates of damages for first- and third-party material damage claims
• Support the Claims team in the South San Diego territory
• Handle claims virtually and in the field throughout the South San Diego area
• Conduct vehicle inspections
• Use CCC ONE estimating software to prepare accurate damage estimates
• Work closely with repair facilities and customers
• Build relationships with internal and external customers
• Apply regulatory compliance and fair claims practices
• Negotiate settlements, make settlement payments, and document activities within escalated authority limits
• Understand the content of all policy types written by the company
• Create estimates of damages on first- and third-party material damage losses

Field auto appraiser assessing vehicle damage claims for National General insurance customers

Field auto appraiser assessing vehicle damage claims for National General, a personal and commercial insurance provider. Handling inspections, estimates, settlements, and customer relationships across South San Diego.

• Appraise material damage claims and total losses as received by assignment
• Support the Northern Illinois and Wisconsin geographic territory
• Arrange vehicle inspections by driving to accident or damage sites
• Photograph damaged areas and write estimates
• Determine rental needs and control rental costs according to company guidelines
• Negotiate repair costs and establish vehicle values
• Settle total losses and dispose of salvage
• Distinguish the cause of damage for appropriate policy coverage
• Issue settlement checks and maintain appropriate records
• Respond to policyholder and claimant complaints
• Establish rapport with agents and claims adjusters
• Evaluate antique and classic cars for coverage value at Underwriting’s request
• Attend appropriate training sessions
• Serve on the Catastrophe Team, including possible short-notice travel to other locations for periods exceeding two weeks

Material Damage Adjuster appraising vehicle claims remotely across Illinois for Erie Insurance

Material Damage Adjuster II

Material Damage Adjuster appraising and settling vehicle claims for Erie Insurance, a Fortune 500 insurer. Inspecting vehicles, writing estimates, negotiating repairs, and handling total-loss salvage across Illinois.

• Appraise material damage claims and total losses as received by assignment
• Negotiate claim settlements and dispose of salvage within authority
• Arrange vehicle inspections with repair shops, policyholders, or claimants
• Photograph damaged areas and write estimates on claims when necessary
• Determine rental needs and control costs according to company guidelines
• Negotiate repair costs with repair shops
• Establish value and settle total losses
• Handle salvage disposal within authority
• Distinguish the cause of damage for appropriate policy coverage
• Issue settlement checks and maintain appropriate records
• Establish rapport with agents and claims adjusters
• Contact policyholders and claimants regarding complaints from the original adjustment
• Attend appropriate training sessions
• Handle assigned material damage claims
• Evaluate antique and classic cars for coverage value at Underwriting’s request
• Serve on catastrophe duty, including possible short-notice travel to other locations for periods exceeding two consecutive weeks

Material Damage Adjuster appraising Kentucky auto claims for Erie Insurance

Material Damage Adjuster, Level I

Material Damage Adjuster appraising and settling Kentucky auto claims for Erie Insurance. Inspecting vehicles, estimating repairs, negotiating costs, and managing total losses and salvage.

• Initiate investigations of outgoing and incoming subrogation losses
• Prepare auto damage and first-party medical subrogation claims for outbound recovery
• Gather pertinent data to determine actual amounts paid on claims
• Communicate and correspond with policyholders, insurance carriers, and payees
• Qualify and refer uninsured claimant subrogation demands
• Review demands for auto damage, fixed property, and specialty vehicles
• Evaluate the completeness and accuracy of documentary evidence
• Confirm settlement proceeds and issue deductibles to policyholders when warranted
• Identify successful arbitration referrals and provide a satisfactory basis for them
• Issue payments within individual authority
• Apply negotiation tactics while considering holistic file implications
• Evaluate compromising settlements versus overall business expense
• Conduct liability and coverage investigations
• Provide superior customer service while managing complex inter-industry relationships

Subrogation Adjuster managing insurance recovery claims for Root’s technology-driven car insurance business

Subrogation Adjuster

Subrogation Adjuster managing auto and medical insurance recovery claims for Root’s technology-driven car insurance business. Investigating losses, evaluating demands, and issuing authorized payments remotely across the US.

• Handle complex auto damage claims using technical and industry knowledge
• Promptly and accurately settle claims
• Deliver excellent customer service
• Apply attention to detail and decision-making skills when evaluating claims
• Communicate effectively with customers and relevant parties verbally and in writing
• Work flexibly across remote, field, and in-office settings as required

Auto Damage Adjuster handling complex claims for GEICO, a major U.S. auto insurer.
Delivering accurate settlements and customer service across remote, field, and in-office work settings.

Adjuster jobs in United States

See all jobs on JobTailor

Senior Desk Adjuster, Home Liability

Multi Line Adjuster, Trainee

Multi-Line Adjuster

Auto Damage Adjuster – Field

Auto Damage Adjuster – Field

Auto Damage Adjuster – Field

Auto Damage Adjuster – Field

Auto Damage Adjuster – Field

Auto Damage Adjuster – Field

Auto Damage Adjuster – Field

Field Auto Adjuster

Major Case Liability Adjuster

Major Case Liability Adjuster

Large Loss Outside Adjuster – Field Estimating

Field SIU Adjuster

Field Auto Adjuster

Material Damage Adjuster II

Material Damage Adjuster, Level I

Subrogation Adjuster

Auto Damage Adjuster – Field