Material Damage Adjuster, Level I

Erie Insurance Group

Material Damage Adjuster appraising and settling Kentucky auto claims for Erie Insurance. Inspecting vehicles, estimating repairs, negotiating costs, and managing total losses and salvage.

Posted 8/5/2026full-timeRemote • Kentucky • 🇺🇸 United StatesJuniorMid-Level💰 $50,327 - $80,392 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in appraising material damage claims, negotiating settlements, and managing salvage disposal while maintaining strong organizational skills. Capable of evaluating vehicle damage and establishing rapport with agents and policyholders in a fast-paced environment.

Highest-signal resume keywords

Material Damage Claims AppraisalNegotiation of Claim SettlementsKentucky Adjuster’s LicenseGeneral Insurance Program CompletionCatastrophe Duty Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingVehicle Inspection CoordinationCost ControlDamage Cause DeterminationRecord MaintenanceEstimate WritingSalvage Disposal ManagementAntique and Classic Car EvaluationData EntryLifting and Moving

Soft Skills

Strong Organizational SkillsInterpersonal CommunicationRapport Building

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

High School Diploma or GEDValid Driver’s License

Industry Keywords

Claims AdjustingInsuranceBody Shop ExperienceCatastrophe DutyPolicy Coverage

About the role

Key responsibilities & impact

Appraise material damage claims and total losses as received by assignment
Negotiate claim settlements and dispose of salvage within authority
Arrange vehicle inspections with repair shops, policyholders, or claimants
Photograph damaged areas and write estimates on claims when necessary
Determine rental needs and control costs according to company guidelines
Negotiate repair costs with repair shops
Establish value and settle total losses
Handle salvage disposal within authority
Distinguish the cause of damage for appropriate policy coverage
Issue settlement checks and maintain appropriate records
Establish rapport with agents and claims adjusters
Contact policyholders and claimants regarding complaints from the original adjustment
Attend appropriate training sessions
Handle assigned material damage claims
Evaluate antique and classic cars for coverage value at Underwriting’s request
Serve on catastrophe duty, including possible short-notice travel to other locations for periods exceeding two consecutive weeks

Requirements

What you’ll need

High school diploma or GED required
Two years of experience in a body shop or general claims handling, or completion of a formal ERIE training program, required
Must live in the assigned territory unless a company-approved change is made
Preferred residence within the Louisville, Lexington, Elizabethtown, and Dry Ridge region
Active Kentucky adjuster’s license preferred
Completion of General Insurance program preferred
Willingness to obtain and maintain any required licenses
Valid driver’s license and good driving record required
Strong organizational skills
Must serve on catastrophe duty, which may require short-notice travel to other locations for periods exceeding two consecutive weeks
Use of personal protective equipment required
Ability to move over 50 lbs using lifting-aide equipment
Ability to perform required climbing/accessing-heights, driving, lifting/moving, manual keying/data entry/computer use, and pushing/pulling activities

Benefits

Comp & perks

Premier health, prescription, dental, and vision benefits for you and your dependents; coverage begins your first day of work
Low contributions to medical and prescription premiums; company pays up to 97% of employees’ monthly premium costs
Traditional pension plan; full-time employees vested after five years of service
401(k) with up to 4% contribution match
Paid vacation, personal days, sick days, bereavement days, and parental leave
Tuition reimbursement program for higher education and industry designations
Company-paid basic life insurance
Short- and long-term disability insurance
Orthodontic coverage for children and adults
Adoption assistance
Fertility and infertility coverage
Well-being programs
Paid volunteer hours
Dollar-for-dollar matching of charitable gifts
Position may be eligible for an annual bonus payment