Erie Insurance Group

Attorney

• Represents ERIE and its insureds in civil litigation from inception through trial and appeal.
• Assesses liability arguments and damages presented and offers timely insights and recommendations to support effective claims resolution.
• Collaborates with claims professionals, experts, and other stakeholders to ensure effective case management and consistent legal strategy.
• Conducts discovery; takes depositions; prepares witnesses for testimony; drafts and argues motions, pleadings, and other court filings; and attends court hearings, pretrial conferences, mediations, settlement conferences, arbitrations and trials.
• Mentors junior attorneys and contributes to team development through knowledge sharing and collaboration.
• Participates in training and development programs to enhance litigation and trial advocacy skills.

Senior Trial Attorney

Adjuster

• Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and minor injury claims.
• Conducts investigations, evaluate and make recommendations regarding coverage and liability.
• Sets and maintains reserves.
• Obtains documents to establish the value of claims and negotiates settlement or declines claim.
• Documents files and submits final report.
• Identifies subrogation opportunities and initiates appropriate action.
• Negotiates with all parties, or their representatives, within designated authority.
• Completes required training.
• Trains and mentors.

Liability Adjuster

Sales

• Recruits, presents and sells the ERIE Agency Career to prospective Agents and producers.
• Selects, hires, trains, and develops new independent Agents to become self-supporting and viable company representatives.
• Influences ERIE's independent Agents to sell ERIE products and services.
• Provides training on products, underwriting, servicing and Agency operations.
• Oversees the handling of Policyholder, Agent and claimant complaints and inquiries.
• Works with branch manager to quickly address underperforming Agents, holding them accountable for minimum contractual performance.
• Develops and maintains subject matter expertise of ERIE's commercial, personal, and life products, IT tools, and resources for sales.
• Supports efforts to ensure that approved underwriting and technology tools, policies, plans and objectives are clearly understood and effectively managed throughout the district.
• Accountable for providing local level input rate reviews.
• Serves as Agent's direct link to the company.
• Acts as a field underwriter in inspecting and authorizing the binding of coverage on extraordinary property and casualty risks within binding authority limits.
• Works with branch and home office staff to resolve Agent's sales and customer service problems.
• Serves as the company's direct link to ERIE Agencies.
• Provides our independent Agents with ongoing and timely communications regarding new initiatives and changes to current initiatives.
• Implements customer service, marketing, sales and underwriting best practices at the Agency level.
• Sponsors and manages all sales contests, promotions and incentives at the district and Agency level.
• Serves as a licensed, non-commission company Agent proficient in selling ERIE products and services to customers and prospects.
• Serves as the Agent's knowledge broker.
• Maintains and applies a current knowledge of trends and latest developments in the industry.
• Assists independent Agents and their staff in the process of identifying and solving all Agency level sales and marketing problems and opportunities.
• Utilizes best practices for time management and business planning.
• Develops and implements Agency and district level business plans and budgets to achieve long and short-term goals and objectives.
• Achieves annual P/C and EFL sales objectives, profitability goals and long-term market share targets.
• Utilizes best practices for managing new and experienced Independent Agents.
• Participates with the branch manager or designee in assessing Agency performance trends and results.
• Conducts one-on-one reviews of Agent's underwriting, re-underwriting, profitability and compliance results and partners with the Agent to implement corrective action as necessary.

District Sales Manager

General

• Exercises independent discretion and judgment in handling or directing litigated claims.
• Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
• Selects, engages, and collaborates with defense counsel in the handling of lawsuits.
• Manages litigation expenses and ensures that defense counsel adheres to ERIE's billing guidelines.
• Complies with and directs defense counsels' utilization of Outside Counsel Guidelines.
• Trains and mentors.
• Documents claim files.

Litigation Specialist

Property Adjuster

• Exercises independent discretion or judgment in handling all types of property claims.
• Also assists or acts on behalf of the claims supervisor when required.
• Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required.
• Prepares estimates, makes recommendation, and handles coverage questions, and litigation.
• Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary.
• Documents claim files and submits report for closure.
• Recognizes subrogation situations and initiates appropriate action.
• Services assigned territory and brings assigned claims to conclusion.
• Interacts with Agents and district sales managers on matters of mutual concern.
• Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required.
• Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation.
• Assists in training of new claims adjusters.
• Participates on Catastrophe Team when required.

Property Adjuster II

Security Engineer

• Working independently or as part of a team, contributes to the planning, implementation, and management of the Information Security program to safeguard ERIE’s digital assets.
• Implements and maintains security systems and procedures to govern, identify, protect, detect, respond to, and recover from cybersecurity risks, threats, vulnerabilities, and incidents.
• Completes and may lead assignments of moderate complexity within the Information Security portfolio with minimal guidance.
• Performs duties in one or more of the following Information Security disciplines, including but not limited to: Application Security (AppSec); Cloud Security (CloudSec); Governance, Risk Management & Compliance (GRC); Identity & Access Management (IAM); Security Operations (SecOps), or Vulnerability Management.
• Support cybersecurity governance, IT risk management, regulatory compliance, and control assurance activities across the enterprise.
• Focus on SOX/MAR IT attestations, including coordinating evidence collection, supporting control owners, reviewing control documentation, tracking control performance, and helping ensure IT and cybersecurity controls are operating effectively.
• Partner with technology teams, application owners, business stakeholders, internal audit, external audit, and risk management partners to support audit readiness and compliance objectives.
• Support broader GRC activities, including IT risk assessments, control testing, issue and remediation tracking, policy and standards governance, regulatory alignment, metrics reporting, and continuous improvement of the cybersecurity compliance program.

IT Info Security Specialist

• Exercises independent discretion or judgment in handling property claims within designated level of authority.
• Responsible for servicing assigned territory and may handle litigated claims.
• Contacts Policyholders regarding property claims within level of authority.
• Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates.
• Evaluates and makes recommendations regarding coverage of claims.
• Handles property claims within designated authority.
• Sets and maintains adequate reserves.
• Obtains and reviews reports, statements, records and related materials as required.
• Evaluates information to determine coverage and total value of claim.
• Determines payments and issues checks or declines payment as required.
• Documents claim files and submits final report to file for closure.
• Identifies subrogation situations and initiates appropriate action.
• Services assigned territory and brings assigned claims to conclusion.
• Interacts with Agents and district sales managers on matters of mutual concern.
• Handles property claims involving damages or coverage.
• May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required.
• Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.
• Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
• Successfully completes Technical Learning Center Training within one year of hire date.
• Participates on Catastrophe Team when required.

Property Adjuster I

• Exercises independent discretion or judgment in handling property claims within designated level of authority.
• Also responsible for servicing assigned territory and may handle litigated claims.
• This position operates from a home office but requires daily travel to conduct property inspections within the assigned territory.
• Contacts Policyholders regarding property claims within level of authority.
• Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates.
• Evaluates and makes recommendations regarding coverage of claims.
• Handles property claims within designated authority.
• Sets and maintains adequate reserves.
• Obtains and reviews reports, statements, records and related materials as required.
• Evaluates information to determine coverage and total value of claim.
• Determines payments and issues checks or declines payment as required.
• Documents claim files and submits final report to file for closure.
• Identifies subrogation situations and initiates appropriate action.
• Interacts with Agents and district sales managers on matters of mutual concern.
• May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required.

General Counsel

• Assists with providing legal counsel and guidance on ordinary and special business activities and operations, and/or insurance claims and litigation, to ensure maximum protection of ERIE's legal rights and maintenance of operations and activities within the limits prescribed by law.
• Directs or interfaces with outside legal counsel in the defense of ERIE against lawsuits or claims, or the prosecution of ERIE's claims against others.
• Assists with the organization and direction of the company's legal activities.
• Assists in directing the defense of the company against suits or claims, and assists in initiating legal actions to support the company's claims against others.
• Provides legal counsel and guidance to officers and other personnel on corporate and operational matters involving legal problems.
• Prepares or reviews proposed contracts, leases and other formal agreements and legal instruments in order to safeguard the company's interests.
• Reviews drafts of ERIE's insurance policies, forms and endorsements.
• Drafts and revises insurance contracts and related documents to ensure conformity with applicable statutes, regulations, administrative orders, circulars, bulletins and other applicable legal authority.
• Researches and interprets statutes, regulations, case law, insurance department bulletins and other applicable legal authority.
• Provides legal advice and guidance to various departments of the company.
• Provides legal research, advice and guidance on insurance claims.
• Reviews proposed and existing legislation affecting the Erie Insurance Group and advises and consults with General Counsel, Deputy General Counsel and Senior Counsel on the position of the company with regard to such matters.
• Counsels and advises corporate personnel on legal issues including, but not limited to, those related to real and personal property, taxes, advertising, trademarks, copyright and promotion programs, contracts, personnel matters, public relations, underwriting and claims interpretation.
• Participates in trade associations and regulatory and legislative hearings and meetings as directed or requested.
• Handles legal assignments as directed or requested.

Counsel II

• Exercises independent discretion and judgement in claims handling involving complex liability issues.
• Conducts investigations, evaluate and make recommendations regarding coverage and liability.
• Handles claims involving complex liability, damages or coverages.
• Negotiates with all parties, or their representatives, within designated authority.
• Documents the file and submits reports.
• Identifies subrogation opportunities and initiates appropriate action.
• Completes required training.
• Provide support for property claims during high volume periods.
• Trains and mentors team members.

Commercial Liability Adjuster

Representative

• Utilize various platforms to respond to inquiries from customers.
• Applies a working knowledge of ERIE and department policies and procedures to have business appropriate conversations, while directing the customer to the appropriate business decision.
• Resolves issues within scope of authority, escalates to appropriate area/person of authority as determined by company/department policy and procedure.
• In accordance with ERIE policy and procedures, and within scope of authority manages and services office account books of business.
• Applies proficient knowledge of ERIE systems and products by responding to callers concerns for all lines of business.
• Works independently to process more complex loss reports and claims within scope of authority and guidelines provided.
• Provides claims services, including but not limited to repair options, rental reservations, property mitigation and towing.
• Acts as first point of contact for the escalation of calls, complaints, or complex problems.
• Handles additional tasks including, but not limited to social media monitoring / responses and variety of queue work.
• Settles claims within scope of authority.
• Provides department Employees with assistance in servicing customers.
• Attends appropriate training and informational meetings to learn and maintain a working knowledge of ERIE policies, procedures, and processing systems, as well as industry knowledge and applicable licensure.
• Trains and mentors less experienced staff and acts as subject matter expert (SME) for department and projects, as applicable.

First Notice of Loss Representative II

• Recruits, presents and sells the ERIE Agency Career to prospective Agents and producers.
• Selects, hires, trains, and develops new independent Agents.
• Influences ERIE's independent Agents to sell ERIE products and services.
• Provides training on products, underwriting, servicing and Agency operations.
• Oversees the handling of Policyholder, Agent and claimant complaints and inquiries.
• Works with branch manager to quickly address underperforming Agents.
• Develops and maintains subject matter expertise of ERIE's commercial, personal, and life products.
• Acts as a field underwriter in inspecting and authorizing the binding of coverage on extraordinary property and casualty risks within binding authority limits.
• Provides our independent Agents with ongoing and timely communications regarding new initiatives and changes to current initiatives.

District Sales Manager – North/Central West Virginia

IT Support

• Supports development and execution of the internal audit plan by directing staff in planning, performing, and communicating engagements that evaluate governance, risk management, and control processes.
• Builds effective relationships with business partners and senior leaders.
• Manages overall operations of designated area of authority.
• Prepares and conducts performance assessments, coordinates discipline, and oversees employee development as required.
• Develops and maintains a risk-based audit plan for assigned areas.
• Leads and oversees internal audit engagements across IT, financial, operational, integrated, and regulatory areas.
• Reviews key workpapers, findings, and reports for quality, accuracy, and conformance.
• Monitors significant control issues, management action plans, emerging risks, and major business or technology changes.

Corporate Internal Audit Manager

Financial Planning and Analysis

• Analyzes economic and market trends, investment-grade corporate credit issuers, with initial sector coverage expected to include the Capital and Consumer Non-Cyclical sectors.
• Evaluates sector fundamentals, issuer financial performance, cash flow generation, leverage, liquidity, ratings trajectory, covenant considerations, and relative value to determine suitable investments.
• Prepares and presents credit research, relative-value analysis, and buy/hold/sell recommendations for assigned issuers and sectors.
• Maintains ongoing surveillance of assigned investment-grade credits, including earnings releases, rating agency actions, capital allocation decisions, M&A activity, new issuance, sector developments, and material credit events.
• Develops relationships with company management teams, sell-side analysts, rating agencies, traders, and other market participants to support credit due diligence and timely portfolio decision-making.
• Reviews offering documents, bond covenants, rating agency reports, earnings materials, investor presentations, and other issuer-specific documentation as part of the credit research process.
• Maintains credit models, issuer surveillance tools, sector dashboards, portfolio analytics, and Bloomberg/database resources used to support investment decisions and ongoing monitoring.
• Participates in issuer meetings, industry conferences, rating agency discussions, and other due diligence activities as directed.

Erie Insurance Group

Senior Trial Attorney

Liability Adjuster

District Sales Manager

Litigation Specialist

Property Adjuster II

IT Info Security Specialist

Property Adjuster I

Property Adjuster I

Counsel II

Commercial Liability Adjuster

First Notice of Loss Representative II

District Sales Manager – North/Central West Virginia

Corporate Internal Audit Manager

Investment Analyst II – Investment Grade Credit

District Sales Manager – Middle/West Tennessee