Zurich Insurance

Insurance

• Help customers understand travel insurance offerings
• Deliver top-notch service via incoming calls
• Use strong listening skills to cater to customer travel needs
• Solve problems creatively and document interactions accurately
• Collaborate with leadership and teammates for continuous skills enhancement
• Maintain knowledge of insurance products and services

Travel Insurance Consultant

Underwriter

• Analyze and underwrite new and renewal business
• Administer and monitor underwriting rules and guidelines
• Develop and maintain relationships with distributors (agents & brokers)
• Support the organization's sales culture by being a Help Point for agents, brokers and customers
• Proactively seek renewal and new account opportunities
• Complete detailed opportunity assessment with key distributors

AVP, Underwriting Director – Large Property

Claims Specialist

• Investigating, evaluating, and determining coverage under insurance policies
• Managing complex claims with local and master insurance policies
• Proactively managing litigation in accordance with best practices
• Communicating with customers, brokers, and senior claims management

Multinational Liability Claims Specialist

• Serve as a customer advocate to improve customer experience
• Develop and maintain relationships with broker partners and customers across all industries
• Leverage Property and Casualty underwriting acumen across risk assessment, exposure evaluation and pricing
• Collaborate across business units including claims, finance, risk engineering, actuary, and technical underwriting
• Use technical underwriting, negotiation and interpersonal skills to grow relationships with distribution partners

AVP, Underwriting Director – Middle Market

Analyst

• Supporting management to ensure internal controls are in place and operating effectively in accordance with the Group Internal Control Integrated Framework (ICIF) with a focus on financial controls.
• Working with an experienced team to provide innovative solutions to management to improve efficiency and effectiveness of the control environment.
• Supporting manager and senior internal control analysts to understand the root cause of errors identified and help develop remediation plans.
• Analyzing processes to identify risks and control weaknesses.
• Designing and implementing appropriate controls to strengthen control environment and mitigate company risks.
• Promoting and educating control owners on the importance of internal controls.
• Supporting the business and Internal Controls team in automating controls and testing where appropriate.

Senior Internal Controls Analyst

• Prepare tax returns and supporting workpapers
• Assist in preparing quarterly tax provisions and reports
• Support company tax audits and timely resolution of tax controversies
• Perform basic technical research on tax issues

Tax Analyst

• Act as a technical expert for own team, and internal business partners and provides insights to help improve product offerings, risk assessments and policy language
• Assess damages and negotiate settlement of claim by establishing an appropriate negotiation strategy
• Establish timely reserves and perform ongoing review throughout the claims cycle within authority limits
• Use judgment to determine policy verification and coverage determination by analysing applicable coverage for claims and determining whether the loss falls within the coverage
• Work to have a timely resolution to claims by developing case strategy, developing a case evaluation; escalating issues as appropriate
• Ensures customer service by proactively communicating information, responding to inquiries following customer service protocols
• Contributes to profitable growth by providing risk insight, information and trends to Business Unit or customer as needed
• Managing a large portfolio of claims and balancing service deliverables
• Manages litigation by assigning counsel within the approved panel and establish litigation plan and budget
• Preparing reports and analysing data to present to management

Claims Adjuster

• Responsabilizarse de la búsqueda proactiva de oportunidades de negocio
• Seguimiento mensual y consecución del plan de su zona
• Seguimiento y revisión de la correcta ejecución de las iniciativas de suscripción
• Apoyar en la suscripción en el proceso de renovaciones importantes
• Evaluación y comprensión de carteras de mediadores
• Realizar ventas cruzadas con otras líneas de negocio
• Interaccionar con los equipos de ventas
• Crear redes sólidas de agentes y corredores
• Reportar feedback para mejorar iniciativas
• Colaborar con marketing y dinamizar el lanzamiento de productos
• Diagnosticar y elaborar recomendaciones para solucionar problemas
• Investigar e implantar soluciones en la Gerencia de Riesgos

Suscriptor/a Mercado Pymes

Administration

• Providing day-to-day administrative support to ensure team and business objectives are met.
• Delivering excellent customer service by understanding customer needs and responding effectively.
• Handling telephone and electronic enquiries from customers and accurately inputting details into our underwriting and support systems.
• Supporting the wider ZPC team with non-routine tasks where required.
• Sharing knowledge across the team by providing coaching and training to colleagues.

Business Support Administrator

• Underwriting National Account new and renewal business.
• Proactively seeking renewal and new account opportunities.
• Demonstrating specialized knowledge and expertise in underwriting National Account business.
• Completing detailed opportunity assessments with key distributors to identify growth opportunities.
• Contributing to the development and completion of proposals.
• Provide technical guidance, assistance, and training to lower-level underwriters.
• Qualifying accounts that meet the organization's appetite, balanced with sound business opportunity.
• Making agent/broker/customer calls.
• Negotiating Terms & Conditions and closing deals.
• Cross-Selling other lines of business to increase product density with the account.
• Participating in Sales Team meetings as related to assigned brokers and/or territory.
• Proactively engaging in the target account process, managing qualified list of opportunities 90 to 120 days prior to effective date.
• Developing strong broker and client networks as related to industries underwritten by Business Unit.

Underwriting Director – National Account Excess Casualty

Director

• Lead or co-lead deal origination, research, and analyze direct co-investment and secondary GP-led opportunities
• Develop relationships with intermediaries, portfolio companies, and other limited partners
• Support negotiation of business and legal considerations with ZAAM Legal
• Prepare and present institutional quality memoranda for ZAAM Investment Committee
• Perform regular investment and risk monitoring on portfolio activities
• Serve as Zurich’s designated representative for Limited Partner Advisory Committees
• Employ thesis-driven approach to identifying areas for potential investment consideration for ZAAM PE
• Aggregate and synthesize PE data to contribute towards ZAAM investment strategy
• Elevate fellow ZAAM PE colleagues by sharing experience, knowledge, and expertise
• Represent ZAAM PE in structured meetings with Zurich senior management and external parties

Associate Director, Private Equity

Executive Assistant

• Represents management, resolves issues on the executive’s behalf
• Interacts with customers and associates efficiently, promptly, and accurately
• Provides regular updates to executive, customers and office staff as required
• Composes routine correspondence, memos, and reports
• Maintains current, accurate and easily accessible files and department data
• Prepares presentation materials and assists executive with presentation arrangements
• Develops worksheets, prepares correspondence, and develops presentations using computer technology
• Administers programs, projects and/or processes specific to the operating unit served
• Organizes meetings, includes scheduling, sending reminders, and organizing catering when necessary
• Performs minor accounting duties such as processing of expense reports and payments
• Welcomes visitors and identifies the purpose of visit before directing visitor to the appropriate department
• Provides administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the management’s behalf
• Interacts with vendors in person, on the phone, or in email
• Prepares, executes, and monitors travel arrangements
• Overview of event planning and budgets

Executive Assistant I, Middle Markets

Consultant

• Prepare, revise, and format SOPs ranging from simple to complex.
• Gather and translate technical details for team members within the organization.
• Lead sessions to collect information from subject matter experts (SMEs).
• Revise or restructure content, including customer communications and company forms, and verify that all documentation meets corporate standards, regulatory guidelines, and accepted style manuals.
• Help manage and update electronic document repositories and libraries.
• Create technical presentations for training sessions when required.

Business Practices & Project Consultant

Financial Crime

• Apoyar a la responsable de la Unidad de Prevención de Blanqueo de Capitales (UPBC) en la elaboración y mejora continua de procedimientos operativos.
• Asegurar el cumplimiento de las leyes, reglamentos y directrices tanto departamentales como de la compañía.
• Implementar acciones de remediación en la cartera de clientes, garantizando la adecuación a normativas de PBC/FT y procedimientos internos.
• Realizar y supervisar Quality Assurance en los diferentes procesos dentro de la UPBC.
• Gestionar el reporte departamental para el OCI.
• Gestionar la revisión de alertas generadas y monitorear la información.
• Participar en proyectos de automatización de procesos.

AML – PBC Specialist

Manager

• You will work in the team responsible for the Zurich Pension Foundation’s yield properties, consisting of the Portfolio Manager as well as Asset and Construction Managers
• You are responsible for the results-oriented and proactive asset management of an assigned portfolio across Switzerland, including Romandy
• In addition to your core asset management responsibilities, you will act as deputy to the Portfolio Manager
• Together with Portfolio Management you define property strategies and develop aligned business plans which you implement operationally
• Together with the construction managers in your team, you develop refurbishment projects, renovations, densification/infill projects and replacement new-builds, obtain the necessary committee decisions and implement them consistently
• You commission and supervise external service providers such as external property managers, marketing/letting agents and external lawyers