Zurich Insurance

Manager

• Support the setting of Group strategy and deliver initiatives
• Drive the development and organization of technical tools for liability cash flow generation
• Act as an analytics bridge between Savings & Retirement, BUs and Group Departments
• Develop a Centre Of Expertise for product and capital modelling
• Support execution of projects with the Proposition team members

Senior Manager, Structuring Analytics

Call Center Representative

• Manage incoming inquiry calls of different levels of complexity, ensuring a positive customer experience
• Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers
• Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently
• Provide feedback and recommendations to the team to improve the quality of customer care
• Follow procedures to ensure adherence to the company’s risk and compliance policies

Claims Call Centre Representative

Financial Planning and Analysis

• Prospecting: Identifying and developing new business prospects, focusing on providing Finance & Insurance products to large automotive dealers, while also supporting P&C product marketing within the assigned territory.
• Relationship Management: Building and maintaining strong relationships with both new and existing customers.
• Closing: Managing and growing your assigned territory to achieve profitability and exceed sales targets.
• Direct Sales: Conducting sales presentations either in-person or via Microsoft Teams.
• Consulting: Collaborating with field team members to ensure seamless implementation of programs and products, while strengthening customer relationships.
• Building market share: Working remotely in an entrepreneurial environment.

Finance and Insurance Executive

Sales

• Responsible for profitable growth and development of Account Executives and Insurance Sales Professionals.
• Implement strategic and tactical objectives related to Zurich's overall sales strategy.
• Analyze and provide strategic direction to Sales Professionals to advance Zurich's position in the marketplace.
• Drive sales efforts in the field and represent the Zurich Team in leadership meetings.
• Oversee cross-team sales initiatives as needed and maintain responsibility for customer issues.

Direct Markets Regional Sales Manager

Claims Specialist

• Document claims file by accurately capturing and updating claims data/information in compliance with best practices for single and multi-party personal or commercial line claims of moderate to high exposure and complexity.
• Exercise judgment to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence.
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate.
• Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
• Assess damages by calculating applicable damages or range of damages allowed by law.
• Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
• Meet quality standards by following best practices

Senior Workers' Compensation Claims Specialist

Pricing Analyst

• Role supports private products pricing function using a strong knowledge of private products in Crop Insurance
• Role will conduct pricing of crop insurance products (hail, wind, and rain products) using NCIS loss costs
• Work with Actuary Lead to create better target prices for private products at the plan and endorsement level for each county where the products are sold
• Work with NCIS on loss cost data which determines the pricing

Private Products Pricing Analyst – Crop Insurance

Account Manager

• Build, develop and maintain relationships with agreed National Accounts
• Work with and build effective relationships with local Zurich sales office
• Build an effective network of key Zurich staff
• Negotiate the organization’s cost and attendance at conferences, seminars, training events
• Ensure high standard of corporate governance and regulatory compliance
• Ensure the organization accounts for the needs and views of National Accounts
• Communicate effectively with the accounts and their members
• Ensure the timely and effective resolution of all complaints and service issues
• Understand and respond to changing technology/IT requirements of accounts

Divisional Account Manager – West Division

• Manage complex commercial primary high exposure auto and general liability claims
• Manage litigation involving bodily injury, property damage, personal injury and advertising injury
• Proactively manage claims and litigation in accordance with Best Practices
• Deliver outstanding customer service
• Regular communication with customers, brokers, Business Units and senior Claims management

Complex Liability Claims Specialist

Attorney

• Represent the commercial insureds of a prestigious and financially stable commercial insurance carrier
• Prepare and try moderate to high complexity General Liability and Commercial Auto personal injury cases
• Perform duties encompassing all aspects of insurance defense
• Conduct initial investigation and legal analysis and advice
• Prepare and file legal pleadings and documents
• Conduct pre-trial discovery and hearings
• Handle trials and post-trial activities

Liability Trial Attorney

• Representing the commercial insureds of a prestigious and financially stable commercial insurance carrier
• Preparing and trying high complexity, high exposure Maryland and District of Columbia Workers’ Compensation cases
• Working directly with claims professionals providing legal analysis and advice
• Preparing and filing legal pleadings and documents
• Performing legal research
• Preparing for and conducting pre-trial discovery
• Preparing for and handling final hearings before the workers’ compensation judge
• Conducting post-trial activities where appropriate

Senior Workers' Compensation Defense Attorney

Account Executive

• Identify and cultivate new commercial business prospects to provide Property and Casualty insurance to large retail automobile dealers
• Support the marketing of F&I products in assigned territory
• Develop and maintain relationships with new and existing customers
• Manage an existing territory driving growth and profitability
• Make sales presentations to clients in person or utilizing Microsoft Teams environment
• Work closely with other field team members to maintain and enhance customer relationships and provide seamless program / product implementation
• Work in an entrepreneurial atmosphere with six-figure income opportunity

Direct Markets Account Executive

Systems Engineer

• Serve as an Agile Scrum/Kanban Development team member providing solutions for business systems needs
• Understand business objectives, processes, and products
• Formulate, define, document, and implement systems scope and objectives to develop and provide solutions
• Profile, analyze and document the technical requirements for assigned Agile team backlog
• Master complex data transformations concepts, including data warehousing principles
• Capture requirements in a formal manner
• Coordinate and drive activities with product owners and business stakeholders
• Gather detailed functional and non-functional requirements
• Identify data most valuable to the organization and evaluate this data
• Manage business rules to enhance and optimize filtering results
• Use requirements management tools and techniques
• Support development, testing, implementation, and training activities
• Perform business analysis processes in accordance with Zurich frameworks
• Work with Insurance application system design/analysis using Rapid Application Development (RAD) tools/techniques
• Generate adhoc data reports for the business users

Business Systems Analyst II

Insurance

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• Leverage risk engineering tools to improve customer risk management
• Deliver high quality consultative services to customers
• Identify exposures and program risk control gaps
• Develop and maintain customer and business partner relationships
• Market and sell a range of fee services to customers
• Provide risk improvement advice and conduct loss investigations
• Assist customers with developing corporate and project-specific QA/QC and safety plans
• Participate in Sales Team meetings and presentations

Senior Construction Risk Engineering Consultant

AI Engineer

• Design end-to-end agentic workflows to solve complex problems
• Translate business needs into structured, scalable AI solutions
• Build and compose reusable skills, tools, and agents
• Choose the right approach for performance and maintainability
• Integrate multiple LLMs, optimizing cost, speed, and quality
• Improve performance via prompt design, token use, and inference efficiency
• Define evaluations, metrics, and guardrails to ensure quality and reliability
• Structure and validate data using typed schemas
• Implement observability, logging, and debugging tools
• Leverage AI assistants to accelerate development
• Collaborate cross-functionally to deliver impactful AI solutions