Zurich Insurance

Program Manager

• Liderar y coordinar proyectos estratégicos complejos dentro de la iniciativa de transformación de suscripción CI, entregando eficiencia operativa medible y nuevos conocimientos de suscripción a través de IA.
• Poseer la entrega de extremo a extremo a través de múltiples iniciativas: alcance, planificación, estimaciones, y previsión de presupuesto, gestión de riesgos/dependencias/temas, cambio/liberación y realización de beneficios.
• Equilibrar y secuenciar flujos de trabajo paralelos y equipos; gestionar dependencias cruzadas de iniciativas, caminos críticos y asignaciones de recursos; mantener prioridades y compensaciones transparentes.
• Servir como la interfaz principal entre el negocio, TI y los equipos de entrega; impulsar claridad en los objetivos, alcance y decisiones; comunicar progreso, riesgos y compensaciones a las partes interesadas senior para asegurar decisiones y alineación a tiempo.
• Aplicar el modelo de entrega más apropiado (ágil, híbrido o en cascada) para cada iniciativa y actuar como gerente de proyectos o Scrum Master según sea necesario; adaptar la gobernanza, ceremonias y controles en consecuencia.
• Establecer y mejorar continuamente las prácticas de excelencia operativa dentro del alcance de responsabilidad; compartiendo mejores prácticas.
• Colaborar con TI de CI y funciones empresariales para asegurar que las soluciones satisfacen las necesidades del negocio y adhieren a los estándares y controles de Zurich (Revisión de Arquitectura, Seguridad de la Información, Privacidad de Datos y Cumplimiento).
• Construir y mantener equipos sanos y de alto rendimiento; monitorear la salud y carga de entrega; entrenar a la comunidad de PM/SM y BA y promover mejores prácticas.

Senior Project/Program Manager

Software Engineer

• Coordinate the development of new projects focused in Angular & .NET framework 6.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Analyse the customer needs and design the better solution, ensure proper documentation, test case definition and coordinate software development to satisfy the functional and non-requirements.
• Provide technical expertise on aspects of the organization´s IT infrastructure / software applications / architecture / hardware to internal customers, advise them of appropriate actions to fulfill procedural and regulatory requirements or solve immediate problems.
• Manage the BAU & PROD Support for a group of applications.
• Complete agreed work within established estimates and communicates status and issues promptly.
• Work alongside experts in various technological domains.
• Enhance your skills with real-world experience.
• Contribute to a team that values your input and creativity.

Lead Developer

Business Intelligence Analyst

• Erstellen und analysieren periodisch die Abschlüsse
• Erarbeiten eines mehrjährigen Finanzplans für alle Lines of Business und Segmente
• Durchführung von Forecasts und Abweichungsanalysen
• Unterstützung bei System- und Prozessverbesserungen
• Durchführung von Ad-Hoc-Analysen für Stakeholder
• Gestaltung der Zukunft des Finanzbereichs in verschiedenen Projekten

Planning & Performance Reporting Analyst

Underwriter

• Llevar a cabo la suscripción de Corporaciones y Multinacionales de Daños Materiales
• Suscribir cuentas corporativas/multinacionales conforme a la política de underwriting
• Buscar oportunidades de suscripción de nuevo negocio
• Elaborar, liderar y negociar propuestas para clientes
• Contribuir al desarrollo de iniciativas, estándares técnicos y controles

Suscriptor, Daños Materiales

Actuary

• Du führst eigenständig versicherungsmathematische Analysen durch, z. B. Schadenprojektionen und Berechnungen technischer Rückstellungen nach IFRS17 für das Grosskundengeschäft in der Schweiz.
• Du arbeitest eng mit dem lokalen Reserving-Team, anderen Fachbereichen in der Schweizer Geschäftseinheit und dem CoE in Zürich zusammen.
• Du analysierst und präsentierst die Ergebnisse, leitest Handlungsempfehlungen für Entscheidungsträger und Stakeholder in diversen Fachbereichen ab und führst eigenständig Detailanalysen für spezifische Portfolios durch.
• Du bringst dich aktiv in die Weiterentwicklung, Automatisierung und stetige Verbesserung der Reserving- und Reporting-Prozesse im CoE ein.

Senior Actuarial Analyst

Data Scientist

• Lead discussion with the business stakeholders to better define the problem and identify and design the most suitable solution
• Deliver solutions using the latest techniques in data modelling, machine learning, NLP, Computer Vision, and Gen AI
• Lead the end-to-end implementation of data science initiatives to improve customer engagement, business processes and product enhancements through automation and actionable insights
• Analyze and review complex data from multiple internal and external sources to make informed, authoritative technical/professional recommendations to improve business performance in the medium and longer term
• Engage with stakeholders to increase awareness and adoption of the solutions you build

Data Science Intern

Director

• Analyze and underwrite new and renewal business for Financial Lines Products
• Develop and maintain relationships with distributors in support of business retention and acquisition
• Proactively seek renewal and new account opportunities
• Mentor team members

Executive Underwriter – AVP Underwriting Director

• Monitor product line submission email boxes; clear and enter submissions according to standard guidelines; archive, label and index email and attachments; assign and route to correct Underwriter.
• Communicate with producers to confirm submission receipt, provide transparency on submission process, and ensure complete submission information is available for Underwriting teams.
• Provide superior customer/broker service by collaborating closely with Underwriters and Underwriting Account Service Associates, internal partners, and external partners.
• Support prioritization of submissions based on defined criteria.
• Timely and accurate submission clearance, triage, and routing for the E&S BU.
• Receive, investigate, and respond to technical queries from producers and/or colleagues.

UA Associate – E&S Underwriting Clearance

Claims Specialist

• Manage and resolve high-exposure, multi-party commercial general liability claims
• Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence
• Partner closely with internal and external counsel, underwriters, and risk professionals
• Provide clear, timely communication to customers and stakeholders throughout the claim process
• Ensure claims are handled in accordance with regulatory standards and company protocols

Claims Specialist – General Liability

Manager

• Coordinar el equipo que analiza y suscribe riesgos
• Garantizar un alto nivel de servicio a los mediadores y partners
• Capacitación y formación del equipo para aumentar el conocimiento técnico
• Mantener buenas relaciones con los equipos de mercado
• Resolver problemas técnicos y detectar mejoras operativas

Responsable equipo Pymes

• Buscar proactivamente nuevas oportunidades de suscripción de pymes
• Seguimiento y consecución del plan de su zona
• Apoyar en la suscripción en renovaciones de cartera
• Evaluar carteras de mediadores para detectar oportunidades de crecimiento
• Realizar ventas cruzadas con otras líneas de negocio
• Crear redes con agentes y corredores
• Reportar feedback de la mediación
• Colaborar con marketing para dinamizar lanzamientos de productos
• Diagnosticar y recomendar soluciones basadas en la Gerencia de Riesgos

Suscriptor/a Mercado Pymes

Risk

• Design and optimize operational processes in the Life & Pensions area and ensure compliance with internal and external requirements
• Coordinate audits, assurance activities and FINMA inspections – from planning through to follow-up
• Develop control systems and own the reporting for the entire Life organization
• Implement quality assurance measures and monitor the execution of action plans
• Drive innovation and digitalization to improve efficiency and the quality of decisions

Senior Governance and Quality Assurance Specialist, Life & Pensions

• Proactively seek renewal and new account opportunities for publicly traded, privately incorporated and non-profit clients
• Proactively engages and communicates portfolio strategies and KPIs with key internal stakeholders
• Complete detailed opportunity assessment with key distributors to identify growth opportunities
• Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity
• Make agent/broker/customer and on-sight calls with a planned and well-prepared purpose
• Negotiate Terms & Conditions and close deals
• Cross-Sell other lines of business to increase product density with the account
• Participate in Sales Team meetings as related to assigned brokers and/or territory
• Proactively engage in the target account process, managing a qualified list of opportunities 90 to 120 days prior to effective date
• Serve as key contact for assigned target accounts
• Provide continuous coaching on sales best practices
• Develop strong broker and client networks as related to industries underwritten by Business Unit
• Monitor Sales Funnel and Production Metrics of team
• Calculate Target Price accurately by utilizing underwriting tools appropriately
• Monitor and identify market trends and coverage exposure developments
• Maintain current distributor and key customer relationships as well as the development of new relationships
• Build productive internal relationships with support service partners
• Responsible for the evaluation, professional development, training and coaching of underwriters
• Convey knowledge to staff to aid in making appropriate underwriting decisions

Underwriting Manager, Management Liability, Middle Market Accounts

• Develop and maintain the enterprise data governance strategy aligned with the organization’s policy position and ensure compliance with regulators, internal risk and compliance standards
• Establish policies, standards, and procedures for data management, quality, and stewardship
• Define roles and responsibilities for data owners and stewards across domains
• Monitor and report on data governance KPIs and risk indicators
• Implement data quality frameworks and tools for profiling, monitoring, and remediation
• Oversee metadata management and lineage tracking to improve transparency
• Partner with IT, analytics, and business units to embed governance into data lifecycle processes
• Drive adoption of governance practices through training and communication
• Serve as a subject matter expert on privacy obligations, minimum-necessary use, and responsible handling of personal or protected information
• Ensure proper handling of Personally Identifiable Information (PII) and adherence to consent management practices
• Help embed privacy-by-design practices into systems and processes

Data Governance Lead

Financial Crime

• Apoyar a la responsable de la Unidad de Prevención de Blanqueo de Capitales (UPBC) en la elaboración y mejora continua de procedimientos operativos
• Asegurar el cumplimiento de las leyes, reglamentos y directrices tanto departamentales como de la compañía
• Implementar acciones de remediación en la cartera de clientes
• Supervisar Quality Assurance en los diferentes procesos dentro de la UPBC
• Identificar áreas de mejora, gestionar incidencias y asegurar su resolución
• Gestión de reportabilidad FATCA/CRS
• Confeccionar exámenes especiales cuando sea necesario para su revisión
• Realizar análisis críticos y robustos mediante la obtención de información de medios internos y externos
• Comparar contra listas de individuos Sancionados, Personas Políticamente Expuestas (PRPs) y otras fuentes relevantes
• Gestionar proyectos relacionados con el departamento de PBC/FT, incluyendo proyectos transversales y multidisciplinarios
• Participar en proyectos de automatización de procesos
• Brindar soporte en auditorías internas y externas
• Asesorar a la primera línea de defensa en normativa interna y en temas relacionados con PBC/FT
• Asistir a reuniones con otras áreas, auditores, comités o proveedores representando a la UPBC