Zoetis

Manager

• Contributor to a Global Team with collective responsibility for regulatory activities associated with global pharmacovigilance
• Collaborate with signal management team regarding validation activities for assigned products
• Prepare trending reports of assigned marketed products to the pharmacovigilance stakeholders
• Provide input for negotiations with regulatory agencies regarding submission of ADE reports
• Assist in the design pharmacovigilance policies as needed
• Assist in the maintenance of a pharmacovigilance electronic system from a data capture, trend analysis and regulatory submission perspective
• Function as Pharmacovigilance subject matter expert for assigned product group(s)
• Provide pharmacovigilance input for advertising and promotional material upon request
• Risk Mitigation in support of Global Manufacturing and Quality and Regulatory label defense activities
• Complete PV Data requests and Health Hazard Assessments for assigned products upon request
• Act as Deputy EU/UK QPPV

PV Medical Manager – Deputy QPPV

• Contributor to a Global Team with collective responsibility for regulatory activities associated with global pharmacovigilance
• Collaborate with signal management team regarding validation activities for assigned products
• Prepare trending reports of assigned marketed products to the pharmacovigilance stakeholders
• Provide input for negotiations with regulatory agencies regarding submission of ADE reports
• Assist in the design pharmacovigilance policies as needed
• Assist in the maintenance of a pharmacovigilance electronic system
• Function as Pharmacovigilance subject matter expert for assigned product group(s)
• Provide pharmacovigilance input for advertising and promotional material

• Contribute to regulatory activities associated with global pharmacovigilance
• Collaborate with signal management team regarding validation activities
• Prepare trending reports of assigned marketed products
• Provide input for negotiations with regulatory agencies
• Assist in the design of pharmacovigilance policies
• Maintain pharmacovigilance electronic systems
• Function as subject matter expert for assigned product group(s)

• Contributor to a Global Team with collective responsibility for regulatory activities associated with global pharmacovigilance
• Good understanding of the ADE reporting regulations (US and EU)
• Collaborate with signal management team regarding validation activities for assigned products (including signal detection)
• Prepare trending reports of assigned marketed products to the pharmacovigilance stakeholders
• Provide input for negotiations with regulatory agencies regarding submission of ADE reports
• Assist in the design pharmacovigilance policies as needed
• Assist in the maintenance of a pharmacovigilance electronic system from a data capture, trend analysis and regulatory submission perspective
• Function as Pharmacovigilance subject matter expert for assigned product group(s)
• Provide pharmacovigilance input for advertising and promotional material upon request
• Risk Mitigation in support of Global Manufacturing and Quality and Regulatory label defense activities
• Complete PV Data requests and Health Hazard Assessments for assigned products upon request
• Act as Deputy EU/UK QPPV

Communications

• Own the annual and quarterly advertising and media strategy aligned to brand and business objectives
• Develop integrated, multi-channel media plans around key formulas and campaigns (e.g., digital, social, search, print, programmatic, events/sponsorships)
• Partner with Insights/Analytics to define KPIs, measurement approaches, and optimization plans; translate results into actionable recommendations for advertising and media strategy
• Own the advertising and media budget (annual planning, forecasting, allocation, pacing, and reconciliation)
• Build business cases for incremental spend and reallocation decisions, track ROI and performance vs. plan
• Responsible for development, review, and delivery of marketing assets and content across channels including but not limited to writing content, art directing on layouts, email direction, submitting JIRA tickets and routing assets for approval
• Drive digital campaign creative execution across paid search, paid social, display/programmatic, CRM/email, and website/landing-page experiences
• Partner with analytics and channel owners to improve funnel performance (CTR, CVR, CAC, ROAS, LTV, etc.)
• Support owned-channel content strategy (SEO & AEO fundamentals, content governance, and engagement best practices)
• Develop and operationalize audience segmentation using first-party data, market insights, and behavioral signals
• Ensure assets are on strategy, on brand, and optimized for channel requirements and audience needs
• Collaborate with Brand/Portfolio Marketing, Sales, and other stakeholders to align messaging, campaigns, and go-to-market priorities
• Support key launches and initiatives with integrated plans, toolkits, and readiness communications

Marketing Communications Manager

Marketing Operations

• Manage operational projects that further the team’s performance
• Execute team purchase orders, billing and administration, and trade association payments
• Serve as the primary coordinator for Zoetis’ Copy Review Clearance process (CRC) for beef
• Support the vetting/approval process for marketing materials, brand campaign assets, and technical pieces
• Distribution of announcements and materials to the U.S. field force
• Assist in creating marketing materials as needed to support the business
• Support Marketing Leadership in the day-to-day relationship with partner agencies and other internal/external partners/suppliers
• Serve as document lifecycle business analyst for the team
• Provide research, reporting, benchmarking and analyses
• Coordinate the approval and distribution of marketing materials and technical presentations
• Collaborate with the marketing agency and Zoetis digital teams to establish metrics related to marketing communications programs
• Implement logistics for cattle events and activities

Associate, Beef Marketing Operations

• Own the annual and quarterly advertising and media strategy aligned to brand and business objectives.
• Develop integrated, multi-channel media plans around key formulas and campaigns (e.g., digital, social, search, print, programmatic, events/sponsorships).
• Partner with Insights/Analytics to define KPIs, measurement approaches, and optimization plans; translate results into actionable recommendations for advertising and media strategy.
• Own the advertising and media budget (annual planning, forecasting, allocation, pacing, and reconciliation).
• Build business cases for incremental spend and reallocation decisions, track ROI and performance vs. plan.
• Drive digital campaign creative execution across paid search, paid social, display/programmatic, CRM/email, and website/landing-page experiences.

Marketing Communications and Media Manager

Director

• The Precision Animal Health technical services team serves as the interface between beef and dairy genetics R&D, Genetic Evaluation, Marketing, Operations, as well as global Sales and strategic commercial and seedstock customers.
• Support and help shape the global strategy and innovation pipeline for beef genetics within precision animal health.
• Drive global adoption of genomic technologies and predictive solutions.
• Collaborate with global key opinion leaders to direct Zoetis Precision Animal Health innovation and strategy.
• Provide critical thought leadership and technical support for emerging opportunities to incorporate genetic improvement into sustainability metrics.
• Drive technical elements of new product implementation and product revisions in global markets.
• Develop technical and applied educational materials for global audiences.
• Author and contribute to the formal review of beef genetics technical, educational, and marketing materials.
• Deliver thought leadership and training presentations to Zoetis colleagues and global beef industry audiences.

Associate Director – Technical Services, Beef Genetics

Account Executive

• Administrar estratégicamente el territorio para impulsar el crecimiento rentable
• Identificar, segmentar y priorizar clientes y rutas con base en potencial
• Construir y ejecutar planes de territorio para cumplir objetivos
• Implementar actividades promocionales y tácticas comerciales para generar demanda
• Gestionar y desarrollar el territorio asignado para incrementar la adopción del portafolio
• Detectar necesidades del cliente y realizar venta de soluciones
• Dar soporte a lanzamientos y campañas de productos

Representante de Ventas – Industria Farmacéutica, Animales de Compañía

Account Manager

• Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography.
• Successfully launch new products, service offerings and generate new equipment leads.
• Consistently demonstrate Solution Selling capabilities.
• Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account.
• Develop and execute a Territory Business Plan / Resource Allocation per our expectations.

• utilizing solution selling, territory management, and business planning capabilities to execute strategies to maximize sales performance
• build effective relationships with targeted hospitals and personnel
• develop and execute a Territory Business Plan / Resource Allocation
• meet field activity expectations including sales call activity and investment in medical education programs

• Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography
• Successfully launch new products, service offerings and generate new equipment leads
• Consistently demonstrate Solution Selling capabilities
• Develop and execute a Territory Business Plan / Resource Allocation per our expectations

Customer Support

• Ability to ‘Delight the Customer’ in all interactions by: Delivering first line customer support, providing a personalized customer experience through easy, efficient and enthusiastic interactions that allow our customers to accomplish their goals
• Managing multiple tasks simultaneously in a fast paced, high-volume environment, with minimal supervision and high attention to detail
• Providing superior customer service and remaining solution-driven with all customers
• Answer approximately 80-120 inbound calls and emails daily from customers and internal colleagues while accurately answering questions and fulfilling requests. Execute outbound calls as needed.
• Process customer orders and requests with accuracy and efficiency in SAP, Service Cloud, and/or LIS
• Address customer billing inquiries and payment requests
• Facilitate customer disputes by initiating credits and debits
• Educate customers on Zoetis service and program offerings, following up with additional information when necessary
• Collaborate with internal teams for additional support such as Specialized ZRL Support groups, Customer Accounts, Credit and Collections, U.S. Commercial, Lab Operations, Marketing, Sales, Logistics, etc. to ensure appropriate information is provided or communicated to exceed customer expectations
• Maintain working knowledge of Zoetis test menus.
• Participate in ongoing training and departmental meetings in order to maintain strong knowledge of tests, programs, policies and procedures.
• Document customer interactions according to standard procedures in support of efforts to provide a consistent, high-quality customer experience
• Utilize Five9 phone system with ease and efficiency
• Consistently achieve departmental performance requirements
• Maintains compliance with all Zoetis standards, controls, policies and practices
• Perform other duties as assigned by Customer Service Management Team

Customer Service Specialist

• Lead and develop all colleagues in Area accordingly based on position.
• Consistently demonstrate Solution Coaching capabilities.
• Direct the business activities and efforts of the area Account Managers (AM) and Executive Account Managers (EAM).
• Meet or exceed sales objectives (quota) for key growth products.
• Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories.
• Handle various administrative and reporting duties, including Operating Expenses, Performance management, Performance reviews.

Area Business Manager

• Seeking a highly capable individual for Area Business Manager (ABM), US Petcare Division.
• Lead and model Zoetis Core Beliefs within the team and company.
• Direct the business activities and efforts of the area Account Managers (AM) and Executive Account Managers (EAM).
• Meet or exceed sales objectives (quota) for key growth products.
• Develop annual strategic business plans for the territories individually and the area overall.
• Coordination and resource allocation of marketing efforts in the area, balancing needs of AMs and EAMs.