Xelix

Account Executive

• Serve as a consultative trusted advisor with a core focus on developing and closing new business opportunities with prospective Xelix customer.
• Manage a portfolio of prospects at various stages of sales cycle with leads developed by the Xelix partner network.
• Conduct assessments to understand prospects pain-points and develop roadmap and business cases for their finance transformation using Xelix solutions.
• Manage and forecast sales activity and opportunities by flawlessly executing the Xelix sales process and playbook.
• Iterating our existing processes and playbooks to fit the US market.
• Attend in-person meetings on client site, as well as industry events, such as user groups, trade shows and conferences to build and manage relationships with prospective and existing customer base.

Enterprise Account Executive – US Market, East Coast

AI Engineer

• AI & ML Development: support the development of models and AI-powered features across text, document, and structured data use cases.
• LLM Applications: help build and improve LLM-powered workflows, including prompt design, structured outputs, and simple tool use.
• Data & Evaluation: work with real-world datasets, contribute to evaluation pipelines, and help measure system performance.
• Production Code: write clean, maintainable Python and contribute to code that runs in production systems.
• AI-Assisted Development: use tools like Cursor and Claude Code to accelerate development, while learning good engineering practices.
• Collaboration & Learning: work closely with experienced engineers, product managers, and data teams, learning how to ship impactful features.

Junior AI Engineer

Full-stack Engineer

• Build commercial infrastructure that scales.
• Design and implement workflows in HubSpot and across our wider stack that handle routing, scoring, enrichment, lifecycle management, and handoffs without manual intervention.
• Replace bespoke one-off work with templated, repeatable systems.
• Level up the solution architecture capabilities across the team.
• Own the enrichment and data quality layer.
• Take ownership of our enrichment stack (currently ZoomInfo, LinkedIn Sales Navigator, and with planned additions potentially including other tools such as Clay or CommonRoom).
• Build pipelines that produce clean, accurate, fit-scored data.
• Set the standard for what good data looks like at Xelix.
• Automate reporting. Templatise it and build dashboards and models that require minimal manual updating.
• Build AI-augmented workflows. Our investors and leadership are bullish on AI, and so are we. You'll prototype and deploy AI agents and LLM-powered tooling for tasks like lead qualification, account research, RFP response, call analysis, and content generation.
• You'll have latitude to experiment, but production deployments need to be reliable, secure, and measurably better than what they replace.
• Level up our technical capabilities.

GTM Engineer

Marketing Operations

• Establish and maintain strong data foundations, ensuring clean structures, reliable tracking, and consistent measurement across all marketing activity
• Own and optimise marketing systems (e.g. HubSpot and supporting tools), building scalable frameworks for campaign tracking, lifecycle management, and lead flow in partnership with RevOps
• Develop and operationalise lead and account scoring models to prioritise high-value opportunities
• Build the intelligence layer that translates scoring and engagement signals into timely sales engagement and high-quality handoffs
• Create and monitor performance dashboards across funnel conversion and campaign effectiveness, surfacing trends, risks, and leakage points to drive continuous improvement
• Drive automation and AI-enabled approaches across marketing operations to reduce manual effort, improve efficiency, and continuously enhance workflows and execution quality

Marketing Operations Manager

Business Development Rep

• Lead, coach and develop a team of SDRs responsible for generating qualified opportunities for our Account Executives.
• Work closely with Sales, Marketing and RevOps to refine our processes, build effective outbound strategies, and exceed pipeline generation goals.
• Hire, onboard, coach and develop a high-performing team of SDRs.
• Foster a culture of accountability, learning and high performance.
• Track individual and team KPIs (quantity and quality KPIs).
• Report weekly/monthly on SDR performance and pipeline contribution.
• Drive predictable pipeline generation across our outbound channel.
• Co-own the SDR playbook, continuously optimise messaging, sequences and outreach processes.
• Ensure proper use of tools such as HubSpot, Outreach, LinkedIn Sales Navigator, etc.
• Collaborate with Sales leadership, RevOps & Enablement to run ongoing training and skill development.

Sales Development Representative – Manager

Frontend Engineer

• Collaborating with designers and other developers to build websites from specifications produced in Figma.
• Creating visually appealing experiences using CSS3 for frontend applications.
• Implementing robust and scalable solutions.
• Developing, using and designing REST APIs and web-socket solutions to efficiently deliver application components.
• Performing testing and quality assurance activities on different browsers and devices to ensure compatibility and responsiveness.
• Implementing performance improvement strategies, testing, and measuring application performance.
• Mentoring other team members, sharing knowledge and experience, and helping improve our team's abilities in the process.
• Ensuring the quality of code by writing comprehensive tests and participating in code reviews.

Frontend Developer – React

People Operations

• Partner with senior leaders and managers to deliver people solutions aligned to business goals
• Coach and advise leaders on performance management, employee relations, engagement, and team development
• Support organisational design, workforce planning, and change initiatives
• Act as a trusted advisor during periods of growth and transformation
• Lead and oversee employee relations cases, including performance, conduct, absence, grievances, and disciplinaries
• Ensure a consistent, fair, and legally compliant approach across the business
• Support managers in building confidence and capability in people management
• Provide people partnering support across multiple geographies, working closely with local advisors and external partners
• Ensure compliance with UK employment law and support international employment requirements (e.g. US, India)
• Advise leaders on managing remote and distributed teams effectively
• Oversee day-to-day people operations, ensuring a great employee experience across the full lifecycle
• Partner with the People Advisor to deliver onboarding, offboarding, payroll inputs, benefits administration, and HR systems
• Review, develop, and implement people policies and processes to support scale and consistency
• Line manage, coach, and develop the People Advisor
• Delegate and prioritise operational work effectively, ensuring high-quality delivery
• Build capability within the People team and contribute to a strong team culture
• Contribute to and lead people projects such as engagement surveys, learning and development initiatives, DEI, and wellbeing
• Use people data and insights to inform decisions and improve outcomes
• Champion company values, inclusion, and employee experience

People Partner

Product Manager

• We’re hiring a Senior Product Manager to work on a core product area (strategy, roadmap, and outcomes) within our B2B SaaS platform.
• PM’s at Xelix don’t do delivery-only work and we’re not a feature factory.
• The expectation is that you understand problems deeply, make good decisions, and own the outcomes — even when things are ambiguous or messy.
• You’ll work closely with Engineering, Design, AI Engineering, and go-to-market teams to set direction, align teams, and drive measurable customer + business impact.
• Own a product area (not just a backlog) Take clear ownership of a product area, including defining the strategy, problem thesis, and what success looks like and how it will be measured.
• Spend time getting to the root of problems before jumping to solutions, synthesising evidence across customers, data, and internal teams.
• Make prioritisation decisions and trade-offs, and explain them clearly including when to double down, sequence differently, or stop work that isn’t delivering impact.
• Run focused, proportionate discovery using customer interviews, data, and internal expertise enough to build confidence in decisions, not to delay them.
• Work closely with stakeholders, but take responsibility for the final call. Say no when needed, delivering a clear why backed by context and reasoning. Bring stakeholders with you through calm, high-context decision-making.
• Validate the biggest assumptions quickly before committing teams to build, using the fastest credible methods to reduce risk.
• Create alignment across Engineering, Design, AI Engineering, and GTM on what we’re doing, why we’re doing it, and why now.
• Navigate disagreement on approach (product vs solution, speed vs quality, short-term vs long-term) with clarity and good judgment.
• Proactively manage cross-team dependencies and unblock progress in ambiguous environments.
• Work with a cross-functional squad to deliver iteratively and get real feedback early and often. Treat launch as part of the work, not the finish line.
• Work closely with Marketing, Sales, Account Management, and Services so teams understand the what and why to make sure what we ship can be sold, supported, and adopted.
• Track adoption, usage, behaviour change and feedback to understand whether value was actually created and where iteration is needed. Define leading indicators early and ensure we can measure what matters.

Senior Product Manager

Account Manager

• Own renewal, retention, and expansion targets across 40+ enterprise accounts managed through BPO partners
• Identify and execute cross-sell and upsell opportunities across the portfolio, with significant white space available across Xelix's module set
• Lead commercial negotiations on renewals and expansions, with support from the Partnerships team
• Build and maintain strong relationships with both partner teams (the platform users) and end clients (the platform buyers)
• Navigate the dynamics of MSP-style relationships where partner and client priorities don't always align
• Develop account plans that segment the portfolio by expansion potential and risk, and prioritise accordingly
• Monitor account health, identify churn risk early, and act on it
• Build the operational processes, playbooks, and reporting for this function from the ground up
• Manage and develop one direct report, with the expectation of growing the team over time
• Work cross-functionally with Partnerships, Sales, Product, and Services to ensure partner accounts get the same quality of engagement as direct accounts
• Report on portfolio performance, providing visibility on NRR, renewal rates, expansion pipeline, and account health to leadership

Partner Account Lead

• Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.
• Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
• Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.
• Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap—using this to shape account strategy and unlock expansion.
• Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
• Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
• Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
• Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
• Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
• Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
• Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.

Senior Account Manager – Enterprise

Enterprise Account Executive – US Market

• Design and lead end-to-end AI systems from problem framing to production deployment
• Architect complex agent-based workflows and multi-step reasoning systems
• Make decisions on model selection, fine-tuning, and appropriate approach
• Define evaluation frameworks, metrics, and feedback loops for reliability
• Ensure systems are scalable, observable, and robust in production environments
• Mentor other engineers and influence technical direction
• Drive effective use of AI tooling to improve productivity

Senior AI Engineer

• Own a portfolio of Mid-Market & Small Enterprise customers, acting as a trusted advisor and commercial lead across renewal and growth.
• Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
• Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.
• Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap—using this to shape account strategy and unlock expansion.
• Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
• Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
• Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
• Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
• Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
• Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
• Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.