Senior Services Consultant

Xelix

Senior Services Consultant leading implementation projects for enterprise customers at Xelix. Handling risks, technical requirements, and customer workshops to ensure successful launches.

Posted 7/14/2026full-timeLondon • 🇬🇧 United KingdomSenior💰 £55,000 - £77,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading implementation projects for enterprise customers, managing technical requirements, and ensuring compliance with software security and file transfer protocols. Proven ability to build strong customer relationships and effectively communicate technical information.

Highest-signal resume keywords

Project ManagementSaaS Fintech ConsultingFile Transfer ProtocolsCustomer Relationship ManagementPython

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementImplementationFile Transfer ProtocolsSoftware SecurityData File DesignSystem ConfigurationTechnical RequirementsRisk ManagementChange ControlData Analysis

Soft Skills

Customer Relationship ManagementCommunicationCommercial AcumenWorkshop FacilitationStakeholder Management

Industry Keywords

SaaSFintechEnterprise LevelConsultingStart-upScale-up

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Leading Implementation team on projects, and being the key point of contact for customers
Leading implementation projects for enterprise customers, becoming a subject matter expert in Xelix
Acting as the primary project manager and point of contact for technical requirements
Managing risks, dependencies and change controls across internal and external stakeholders
Ensuring technical prerequisites are met, including data file design, secure file transfer, and system configuration
Running customer-facing workshops and translating technical information clearly

Requirements

What you’ll need

Minimum 8 years of work experience in SaaS Fintech Consulting.
Experience of project management/implementations for customers at an Enterprise level for multiple customers concurrently
Understanding of File Transfer protocols, IT project delivery and software security considerations
Excellent customer relationship management
Commercial acumen demonstrable by examples
Bonus: Verifiable technical skills like Python (using data sets)
Consulting experience within a Start-up or Scale-up

Benefits

Comp & perks

Competitive salary of £55,000 to £70,000 depending on experience + 10% bonus
27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
Hybrid working with two days a week from our dog-friendly Hoxton office
On-site gym and cycle to work scheme
Employee discount at over 100 retailers
Comprehensive private medical & dental cover with Vitality
Enhanced parental leave pay
Learning & development culture – £1,000 personal annual budget
We’re carbon-neutral and are working towards ambitious carbon reduction goals
Lots of team socials & activities
Annual team retreat