World Relief

Director

• Supervise others and monitor daily work activities
• Provide leadership and strategic guidance related to fundraising strategy
• Develop and implement annual private fundraising plans
• Ensure coordinated strategy and execution across engagement teams
• Actively serve on Chicagoland’s Leadership Team
• Lead and coach the Director of Church Engagement and other teams
• Lead strategies to identify, cultivate, and acquire new major donor prospects
• Oversee the planning and implementation of a communications plan
• Work alongside Executive Director to develop and launch an advisory board

Director of Advancement

Assistant

• Coordinate logistics between clients, community partners, and World Relief staff.
• Ensure client services are provided within appropriate and compliant timeframes for assigned cases, including: Support client orientations as needed.
• Support comprehensive intakes and assessments with each client.
• Provide transportation when necessary, including airport pickups and support with housing moves.
• Ensure direct client services are conducted in a timely manner.
• Provide mediation and coordination between clients and outside entities, including healthcare providers, property managers, volunteers, service providers, school districts, and school facilities.
• Help walk-in clients navigate the internal referral process to Upstate SC programs.
• Provide on-call support for clients, working one week at a time on a rotating schedule with other Upstate SC program staff.
• Maintain and monitor program activities, case files, and the client database to ensure compliance.
• Actively participate in office meetings, staff development opportunities, program trainings, community activities, and organizational events.
• Support other positions within the Upstate SC programs on an as-needed basis with direct client services.
• Other tasks as assigned by Supervisor.

Programs Assistant – Limited Term

Counselor

• Supervise and monitor daily work activities of employees
• Conduct client intake interviews and comprehensive assessments
• Develop individualized treatment plans in collaboration with clients
• Provide counseling and therapeutic interventions
• Evaluate client progress and adjust treatment approaches
• Deliver crisis intervention services
• Partner with staff and external organizations for wellness programs
• Maintain accurate and timely client records
• Coordinate work schedule to meet client needs

Mental Health Counselor Lead

General

• Cultivate and steward relationships with World Relief California mid-level partners through personalized communication, and specific engagement strategies
• Develop a comprehensive understanding of partner interests and motivations to tailor fundraising approaches
• Design and implement fundraising strategies to achieve annual revenue goals from mid-level partners
• Collaborate with the World Relief California’s Advancement Department to integrate mid-level giving into overall fundraising initiatives
• Work with World Relief’s legacy giving strategies to secure planned giving opportunities with long-term partners
• Create compelling and targeted fundraising proposals for mid-level partners, emphasizing the impact of their contributions
• Plan and execute events specifically designed to engage mid-level partners
• Maintain accurate partner records and monitor gift information in the fundraising database
• Collaborate with other fundraising teams at the local and national level
• Implement recognition and acknowledgment programs for mid-level partners

Regional Midlevel Gift Officer

Attorney

• Facilitate in-person, telephone, or video intake of new clients, respond to telephone and email inquiries for services
• Provide reception to immigrants and other visitors to the office
• Facilitate client communication regarding case updates, requests for new services, and referrals to other programs/legal counsel or agencies
• Open, distribute and process incoming mail and prepare outgoing mailings
• Prepare invoices and/or collect payments for WRD-ILS service fees and service agreements for legal consultations and processes
• Schedule in person and Zoom video appointments between clients and legal practitioner
• Help in preparing immigration application forms and related case materials in consultation with accredited staff
• Translate documents from Spanish to English and English to Spanish
• Assist staff members in organizing case files, including scanning files to computer database
• Input case-related information into the computer database
• Assist staff members in proposed or assigned projects
• Assist with improvement of internal administrative systems
• Prepare and distribute promotional materials
• Other duties as assigned by supervisor

Office Coordinator – Immigration Legal Services

• Provide training, technical assistance, and resources to support Immigration Legal Services (ILS) practitioners
• Coordinate training calendar for monthly webinars by planning topics and preparing webinars
• Create practice advisories, templates, and other written resources
• Curate legal updates, resources, training opportunities, and news clips for weekly e-newsletter
• Participate in refining assessment tools for ILS programs
• Answer legal questions from ILS practitioners in local offices and affiliates
• Coordinate and assist with delivery of Basic Immigration Law Trainings

Training and Technical Assistance Attorney – Part-time

Manager

• This role is responsible for supervising others, including monitoring daily work activities, tracking and approving timesheets, and monitoring performance
• Oversee design, delivery, and evaluation of MHPSS group interventions (First Aid Arts, Hope Groups, Amal for Children)
• Manage program logistics, calendar, and participant recruitment
• Facilitate psychosocial groups, conduct intakes, assessments, and referrals
• Provide training and reflective supervision for staff, interns, and volunteers
• Build partnerships with healthcare providers, schools, and community organizations
• Track outcomes using validated tools; prepare reports for funders and leadership
• Ensure program compliance with policies, ethical standards, and funding requirements
• Other relevant duties as assigned

Behavioral Health Services Manager

• Strengthens the safety, stability, and resilience of refugee and immigrant families
• Provides culturally responsive education, Know Your Rights training, and community workshops
• Equips families with tools to navigate interactions with immigration enforcement
• Prepares households for potential emergencies, including family member detention
• Connects participants to trusted legal and social services
• Fosters belonging and reduces fear among participants
• Empowers participants to make informed decisions protecting their families and rights
• Does not provide legal advice

Community Care & Integration Specialist

• Serve as the first point of contact for prospective clients, conducting intake screenings and gathering initial information to determine service fit.
• Manage client onboarding processes, including creating and maintaining accurate client records in compliance with HIPAA and organizational standards.
• Coordinate scheduling for clinicians, including initial appointments, follow ups, and calendar maintenance.
• Support front end client communication (phone, email and in-person when applicable), ensuring a welcoming and responsive experience.
• Maintain and organize counseling office systems, including digital and physical files, forms, and shared resources.
• Assist in developing, updating and streamlining intake workflows, documentation processes, and team protocols.
• Provide administrative support to the counseling team, including tracking key program data and supporting grant reporting efforts.
• Oversee general office coordination tasks such as supply management, space organization, and basic operational needs.
• Partner with the Counseling Center Director and Manager to improve efficiency, client access, and overall service flow.
• Support special projects and team initiatives related to program growth, systems improvement and client engagement

Intake and Office Coordinator

• Design and implement innovative, data-informed strategies to identify, cultivate, and solicit high-capacity donors and prospects for major gifts ($10K+).
• Manage and grow a portfolio of major donors and prospects, applying strong prospect research and moves management principles to advance relationships toward major gift commitments.
• Continuously analyze donor insights and engagement trends to inform cultivation strategies and maximize fundraising outcomes.
• Lead direct, face-to-face donor solicitations and engagement opportunities, building authentic, long-term relationships with major partners.
• Provide thoughtful stewardship to both existing and prospective individual major donors, ensuring meaningful and personalized engagement experiences.
• Partner with legacy giving initiatives to identify and secure planned giving opportunities with long-term supporters.
• Foster strong collaboration with World Relief California’s executive and programmatic leadership to align fundraising priorities and donor engagement strategies.
• In partnership with the local advancement team, provide portfolio development support, strategic counsel, and guidance on donor communications.
• Serve as a key liaison between internal stakeholders and external partners to ensure cohesive and effective engagement.
• Develop high-quality donor-facing materials, including proposals, solicitation packages, investment decks, and stewardship reports.
• Prepare tailored meeting materials and communications that effectively convey organizational impact and inspire philanthropic investment.
• Utilize the donor database (CRM) to track, manage, and optimize donor and prospect activity, ensuring accurate portfolio management.
• Monitor progress toward individual fundraising goals and maintain timely, accurate reporting to support pipeline visibility and year-end revenue forecasting.
• Maintain current, detailed, and organized records for all donor interactions and relationships.

Major Gift Officer

• This role provides specialized administrative and coordination support within fundraising and development.
• Fundraising and Development Coordinators assist with donor or funder communications, helping ensure fundraising processes and timelines are executed effectively.
• Lead the annual fundraising plan, including campaigns, events, and donor engagement activities.
• Identify, track, and coordinate grant opportunities, timelines, and submissions.
• Build and maintain relationships with donors, partner churches, and local businesses.
• Plan and execute fundraising events, including logistics, sponsorship outreach, and follow-up.

Fundraising Coordinator

• Provide critical services and counsel to refugees and other eligible persons as they search for initial employment or seek career advancement and job upgrade opportunities
• Assist refugees and other eligible persons to become economically self-sufficient by preparing them for employment
• Utilize employer contacts to place them in jobs
• Counsel on job upgrades and career pathway opportunities
• Maintain and expand an employer network

Employment Program Specialist

• Responsible for the hiring, training, supervision, and oversight of Chicago Counseling staff
• Providing documentation quality control
• Signing provisionally licensed and intern clinician documentation as assigned
• Ensuring adherence to all Medicaid, HIPAA requirements
• Enforcing service number requirement adherence
• Providing professional supervision
• Providing clinical supervision or oversight of otherwise provided supervision
• Managing interns or overseeing intern management
• Monitor referral assignments and caseload of Chicago Counseling staff
• Oversee referrals and coordination of care to external partners for specialized care
• Manage planning and implementation of therapeutic services
• Oversee office management in partnership with the operations team
• Communicating with Operations Team to manage facility and supply needs
• Ordering supplies in accordance with program budget
• Requesting maintenance and communication with the property manager
• Ensuring team adherence to general cleanliness and order of space
• Assist with monitoring grant requirements and submitting grant reports
• Adhere to all Medicaid provider requirements in accordance with state and federal law
• Adhere to all HIPAA and HITECH requirements in accordance with state and federal law
• Contribute to the development and updating of staff handbooks and manuals
• Coordinate programming with other internal programs as is appropriate
• Communicate with other internal programs and partner organizations
• Use innovative strategies to develop and expand existing programs
• Attend quarterly stakeholder meetings with other resettlement agencies and partner agencies
• Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
• Other duties as assigned