Office Coordinator – Immigration Legal Services

World Relief

Office Coordinator providing administrative and clerical support for immigration legal services at World Relief. The role involves client intake, documentation assistance, and office management.

Posted 7/7/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong bilingual communication skills in Spanish and English, with the ability to translate documents professionally. Proficient in administrative support, client intake processes, and maintaining organized case files to enhance operational efficiency.

Highest-signal resume keywords

Bilingual: Spanish And English FluencyDocument TranslationClient CommunicationMicrosoft Office ProficiencyHigh School Diploma Or GED

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document TranslationClient IntakeInvoice PreparationCase File OrganizationData Entry

Soft Skills

Interpersonal CommunicationService OrientationOrganizational Skills

Tools & Technologies

Microsoft WordMicrosoft OutlookMicrosoft ExcelZoom

Industry Keywords

Immigration ServicesLegal ConsultationsCommunity EmpowermentChristian Identity

About the role

Key responsibilities & impact

Facilitate in-person, telephone, or video intake of new clients, respond to telephone and email inquiries for services
Provide reception to immigrants and other visitors to the office
Facilitate client communication regarding case updates, requests for new services, and referrals to other programs/legal counsel or agencies
Open, distribute and process incoming mail and prepare outgoing mailings
Prepare invoices and/or collect payments for WRD-ILS service fees and service agreements for legal consultations and processes
Schedule in person and Zoom video appointments between clients and legal practitioner
Help in preparing immigration application forms and related case materials in consultation with accredited staff
Translate documents from Spanish to English and English to Spanish
Assist staff members in organizing case files, including scanning files to computer database
Input case-related information into the computer database
Assist staff members in proposed or assigned projects
Assist with improvement of internal administrative systems
Prepare and distribute promotional materials
Other duties as assigned by supervisor

Requirements

What you’ll need

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
High school diploma or GED
Bilingual: Spanish and English fluency in spoken and written Spanish, including the ability to professionally translate documents from Spanish to English and English to Spanish
Proficient with Microsoft office, including Word, Outlook, and Excel

Benefits

Comp & perks

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.