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Office Coordinator – Immigration Legal Services
World ReliefOffice Coordinator providing administrative and clerical support for immigration legal services at World Relief. The role involves client intake, documentation assistance, and office management.
About the role
Key responsibilities & impact- Facilitate in-person, telephone, or video intake of new clients, respond to telephone and email inquiries for services
- Provide reception to immigrants and other visitors to the office
- Facilitate client communication regarding case updates, requests for new services, and referrals to other programs/legal counsel or agencies
- Open, distribute and process incoming mail and prepare outgoing mailings
- Prepare invoices and/or collect payments for WRD-ILS service fees and service agreements for legal consultations and processes
- Schedule in person and Zoom video appointments between clients and legal practitioner
- Help in preparing immigration application forms and related case materials in consultation with accredited staff
- Translate documents from Spanish to English and English to Spanish
- Assist staff members in organizing case files, including scanning files to computer database
- Input case-related information into the computer database
- Assist staff members in proposed or assigned projects
- Assist with improvement of internal administrative systems
- Prepare and distribute promotional materials
- Other duties as assigned by supervisor
Requirements
What you’ll need- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- High school diploma or GED
- Bilingual: Spanish and English fluency in spoken and written Spanish, including the ability to professionally translate documents from Spanish to English and English to Spanish
- Proficient with Microsoft office, including Word, Outlook, and Excel
Benefits
Comp & perks- World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
ATS Keywords
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Hard Skills & Tools
Document TranslationClient IntakeInvoice PreparationCase File OrganizationData Entry
Soft Skills
Interpersonal CommunicationService OrientationOrganizational Skills