Wolters Kluwer

QA Engineer

• Design and implement evaluation harnesses to measure retrieval accuracy, citation correctness, response quality, and overall system behavior
• Develop automated tests for APIs, ingestion pipelines, and chat workflows
• Collaborate with developers and product managers to define quality metrics (accuracy, latency, cost, hallucination rate)
• Analyze logs, traces, and feedback signals to identify root causes of failures in AI-driven responses
• Create regression suites to ensure changes to prompts, chunking, or embeddings don’t break existing behavior
• Validate REST APIs and service integrations for resilience, correctness, and security
• Contribute to observability by instrumenting metrics and dashboards for system performance
• Participate in sprint planning and retrospectives, ensuring testability is built into features from day one

Lead Quality Engineer – AI

Product Marketing

• Lead research to deepen understanding of markets, segments, buyer personas, competitors, and partners
• Collaborate with Product Management on defining and contributing to GTM, as well as own the execution of the deliverables including the marketing plan, KPIs, and key themes; iterate as needed
• Align cross-functional teams on priorities, plays, and messaging
• Develop differentiated positioning and value narratives
• Collaborate on content strategies and execution; recommend website changes to enhance experience, discoverability, and conversions
• Plan, execute, and manage launches through cross-functional orchestration
• Map and align tools and programs to the buyer journey—from awareness through purchase and expansion
• Arm sellers and partners with pitch decks, briefs, data sheets, competitive profiles, and playbooks

Product Marketing Associate Director

Full-stack Engineer

• Co-design AI solutions with customers, focusing on real problems rather than technology-first approaches.
• Build human-centric AI features that deliver measurable value in fast feedback cycles.
• Work across TAA's product portfolio, enabling other teams while building AI solutions that can be applied to multiple products and customer segments.
• Design and implement AI features using Python and modern frameworks.
• Build intelligent document processing, automated workflows, and AI-powered analytics with a focus on security, product experience, and scalability.
• Work in InnovateHub's collaborative model where engineers understand business problems as deeply as technical solutions, partnering closely with product managers who prototype their own ideas.

Lead Product Software Engineer – AI

Architect

• Lead strategic analysis of business and stakeholder requirements
• Direct the development of comprehensive architectural blueprints and models
• Ensure compatibility and integration of new products/services with existing architecture
• Oversee the creation and maintenance of detailed technical specifications
• Lead technical planning sessions and strategy alignment with organizational goals
• Drive in-depth testing, validation, and optimization processes
• Ensure strict adherence to organizational standards and industry best practices
• Identify and address complex architectural and integration challenges
• Communicate strategic updates and design modifications to stakeholders
• Provide expert guidance and mentorship to team members
• Collaborate with CoE and drive the main joint initiatives within the region (security CoE, architecture CoE, DevSecOps CoE)
• Drive reusability within and across regions
• Monitor cloud costs and drive initiatives to reduce or control unnecessary increases
• Drive best practices in designing, delivering and monitoring non functional requirements
• Ensure that the data about portfolio assets is always updated and in synch with the reality of the systems
• Drive main architecture processes like Architecture Reviews, Technical Debt, Architecture Decision Record
• Support M&A processes within and outside the region

Principal Application, Product Architect

Software Engineer

• Analizzare, progettare e sviluppare le personalizzazioni del software ERP richieste dai clienti dell’azienda
• Pianificazione di tutte le fasi legate alla richiesta di sviluppo personalizzazione
• Attuazione e follow-up, monitorando le scadenze e le priorità stabilite con i membri del team
• Sviluppare personalizzazioni del software Aziendale ERP per il mercato delle PMI
• Coordinare consegne e scadenze con il PM di progetto
• Gestione autonoma del progetto assegnato

ERP Customization Developer

• Lead strategic analysis of business and stakeholder requirements.
• Direct the development of comprehensive architectural blueprints and models.
• Ensure compatibility and integration of new products/services with existing architecture.
• Oversee the creation and maintenance of detailed technical specifications.
• Lead technical planning sessions and strategy alignment with organizational goals.
• Drive in-depth testing, validation, and optimization processes.
• Ensure strict adherence to organizational standards and industry best practices.
• Identify and address complex architectural and integration challenges.
• Communicate strategic updates and design modifications to stakeholders.
• Provide expert guidance and mentorship to team members.
• Collaborate with CoE and drive the main joint initiatives within the region (security CoE, architecture CoE, DevSecOps CoE).
• Drive reusability within and across regions.
• Monitor cloud costs and drive initiatives to reduce or control unnecessary increases.
• Drive best practices in designing, delivering and monitoring non-functional requirements.
• Ensure that the data about portfolio assets is always updated and in sync with the reality of the systems.
• Drive main architecture processes like Architecture Reviews, Technical Debt, Architecture Decision Record.
• Support M&A processes within and outside the region.

Principal Application & Product Architect

Business Development Rep

• Work closely with the VP of Corporate Strategy and the Chief Strategy Officer
• Lead project work and run the annual strategic planning process
• Support the Executive Board and Supervisory Board
• Conduct market deep-dives or business diagnostics with actionable recommendations

Business Development – Strategy Director

Content Marketing Manager

• Establish a clear strategy for content excellence and governance, capturing the value content brings to the business and to customers
• Demonstrate proficiency in AI content practices; experience in JasperAI required
• Drive the execution and scale of an organic social media strategy, providing visionary leadership to elevate brand presence and engagement across platforms.
• Develop content plan and calendar to meet deadlines
• Lead by example and mentor team members to elevate their impact and identify new roles or initiatives necessary for the company to succeed in the future
• Lead a high-performing, inclusive, and diverse content team, focusing on talent retention and development
• Partner with and influence key stakeholders in the business, product management, technology, marketing, and other areas to make decisions in the best interest of the customer
• Continually assess, measure, and improve the performance of content, utilizing data and insight analysis
• Be accountable for managing content technology tool stack budget and needs
• Display presentation skills demonstrating a clear vision of how the work addresses the business challenge
• Display a learning mindset and understand new technologies and changes to processes
• Develop a deep understanding of customer segments, personas, and journeys across the business
• Be accountable for corporate brand and content governance practices

Marketing Manager – Content Marketing

Product Manager

• Manage the development, enhancement, and lifecycle of assigned CCH Axcess® Tax capabilities.
• Partner with one or more Scrum teams to apply Agile practices.
• Collaborate on user experience improvements with UX and engineering.
• Coordinate with cross-functional stakeholders—including engineering, marketing, sales, and support.
• Translate strategic objectives into actionable plans and maintain a roadmap.
• Implement customer feedback loops and Voice of Customer (VOC) activities.
• Advocate for customer needs through direct engagement with tax professionals.
• Monitor product performance and adoption metrics.

Senior Technology Product Manager

Art Director

• Lead strategic planning for all UX design efforts within the organization
• Oversee the development and execution of UX research and design initiatives
• Provide mentorship and guidance to senior UX managers and professionals
• Drive innovation in design thinking and user experience methodologies
• Ensure UX consistency and excellence across all product lines
• Collaborate with executive leadership to align UX strategy with business goals
• Oversee the UX department budget and resource allocation
• Advocate for user-centered design principles at the highest levels of the organization
• Monitor and report on UX performance and impact metrics
• Represent the organization at industry conferences and events, driving thought leadership in UX

CX/UX Design Director – Tax & Accounting

Operations

• Lead the reorganization of the Sales Operations team to align with core pillars
• Drive seller productivity through enablement across territories, processes, technology, and methodology
• Integrate Sales Operations, Architecture, and Enablement functions to support the full customer lifecycle
• Partner with GTM leadership to define and execute commercial transformation initiatives
• Oversee Deal Desk for efficient quote generation and contract negotiations
• Lead planning processes for Annual Sales Planning, Territory Planning, Budgeting, Forecasting (Bookings & Revenue)
• Collaborate with BI, GBS, and Ecommerce Ops to design and implement a unified data model supporting automation, segmentation, and analytics
• Manage commercial tech assessment and define roadmap for future-state architecture
• Ensure Salesforce and supporting tools (Gong, Outreach, CPQ, Seismic) are optimized for account-based targeting and analytics

Director, Sales Operations

Business Analyst

• Conduct thorough operations analyses including competitor analysis and capacity utilization studies.
• Develop detailed process analyses and end-to-end process mappings.
• Identify and recommend opportunities for process improvements.
• Track, maintain, and update information on business operations.
• Provide support for broader administrative financial activities.
• Prepare comprehensive financial reports and budgets.
• Contribute to the formulation of annual and long-term business plans.
• Coordinate and provide support for larger special projects.
• Analyze data and present findings to senior analysts.
• Assist in implementing approved business recommendations.

Account Executive

• Achieve/exceed assigned sales targets
• Meet/exceed weekly activity metrics
• Develop and maintain knowledge of complete portfolio of assigned products, and general knowledge of all TAA NA software offerings
• Maintain general knowledge of competitive solutions
• Build and foster ongoing relationships with prospects (and customers) to add value and advance sales
• Promote value proposition of TAA NA
• Identify scope of opportunities within prospect (and customer) business structures
• Apply sales process and methods to present solutions to prospects, overcome objections and use selling techniques to close sales
• Document all activity in CRM application
• Maintain accurate forecasting and current status of pipeline within CRM
• Assess pipeline and reprioritize sales activity as necessary to ensure monthly quotas can be met
• Engage Solutions Design to provide pre-sales support for demos and technical questions
• Implement and execute territory planning to optimize performance against quota
• Drive in-depth sales cycle incorporating solution sets with multifaceted components

Senior Inside Sales Representative, Cloud Software Solution Sales

Account Manager

• Manage a portfolio of national accounts in the Lippincott Nursing portfolio
• Develop in-depth relationships with key decision-makers in assigned accounts
• Conduct thorough needs analysis to align products/services to customer requirements
• Negotiate terms and close sales with a high degree of authority
• Develop and implement targeted sales strategies
• Track and analyze sales performance metrics and tailor strategies accordingly
• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities
• Provide detailed and accurate sales forecasts
• Support clients during the implementation of products/services
• Resolve complex customer issues promptly and effectively
• Identify opportunities for growing, expanding, upselling, and cross-selling within the account portfolio

Lead Quality Engineer – AI

Product Marketing Associate Director

Lead Product Software Engineer – AI

Principal Application, Product Architect

ERP Customization Developer

Principal Application & Product Architect

Business Development – Strategy Director

Marketing Manager – Content Marketing

Senior Technology Product Manager

CX/UX Design Director – Tax & Accounting

Director, Sales Operations

Business Analyst

Lead Product Software Engineer – AI

Senior Inside Sales Representative, Cloud Software Solution Sales

Account & Relationship Management Specialist – National Account Manager