Business Analyst – License Compliance

Wolters Kluwer

Business Analyst focused on compliance concerns for Wolters Kluwer Clinical Effectiveness customers. Identifying and correcting non-compliant behavior while collaborating with various teams.

Posted 5/13/2026full-timeWaltham • California, Illinois, Massachusetts, Minnesota, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $68,900 - $118,050 per yearWebsite

About the role

Key responsibilities & impact

Proactively identify non-compliance across WK CE customer base, by reviewing usage and account information
Work directly with customers to remediate compliance concerns through established policies and procedures.
Work closely with other business segments to achieve such remediation.
Identify challenges with existing processes and recommend improvements.
Oversee day-to-day changes to customer access to ensure compliance with contracts.
Pinpoint patterns in compliance issues that relate to product features and contract details and raise them to management’s attention.
Identify instances of piracy and follow procedures to prevent such issues.
Perform other related duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in related field, or equivalent experience.
3+ years in compliance related field (fraud, security, data analysis).
Ability to understand contract terms, intent, and authorized use
Excellent written and oral communication skills.
Strong technical proficiency.
Experience with corporate networking a plus.
Highly proficient in Excel and all other Microsoft Office applications.
Experience working with a Customer Relation Management (CRM) system.

Benefits

Comp & perks

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysiscompliancefraud detectionsecuritycontract analysistechnical proficiencyExcelMicrosoft OfficeCustomer Relationship Management (CRM)

Soft Skills

communicationproblem-solvingcollaborationattention to detail

Certifications

Bachelor’s degree