Security Engineer

• Directs and executes Operational Technology (OT) cybersecurity initiatives and security operations across industrial environments.
• Leads OT security improvement projects, including asset visibility, network segmentation, secure remote access, and control system hardening, from identification through remediation and closure.
• Partners with business owners, Area Automation Managers, and OT engineering teams to understand operational requirements, site constraints, and risk tolerance when designing and executing OT security initiatives.
• Manages OT security operations activities, including alert monitoring, investigation, and triage, working as an extension of and in coordination with the IT SOC.
• Coordinates incident response and risk mitigation activities with business, Digital Security, and field teams.
• Owns the deployment, ongoing health, and operational effectiveness of OT security platforms.
• Identifies OT security gaps and risks, establishes clear remediation plans, and actively stewards issues through to resolution.
• Serves as a technical and operational leader for OT security.

OT Security Manager

Human Resources

• Identifies and activates People solutions that impact the company's ability to meet business objectives.
• Plans, manages and coordinates various People functions and organizes and schedules all necessary resources required to accomplish activities.
• Coaches and advises managers, supporting multiple functions/departments on people matters.
• Develops written and oral presentations that have high clarity and impact.
• Oversees employee separation notices and related documentation and conducts exit interviews to determine reasons behind separations.
• Proactively identifies and applies new ideas to adapt to changing work demands.

HR Manager

Account Executive

• Acquires new customers and converts existing customers through prospecting in assigned territory(s).
• Receives inbound and makes outbound sales calls to prospective and existing customers.
• Effectively utilizes consultative selling strategies to attain a minimum of 100% of assigned revenue and quota goals.
• Target upgrade and cross-sell opportunities of additional Stericycle products/services.
• Builds a pipeline of potential future business by prospecting via various channels.
• Effectively meet or exceed assigned performance metrics and key expectations.
• All prospects/calls must be researched and verified via CRM.

Inside Sales Representative

Marketing

• Oversee a trading book to generate revenue and manage risk across the company’s 24 natural gas production sites across the US and Canada
• Execute daily and monthly physical trades (fixed price, index price, and location price differences) and use financial instruments to manage risk
• Responsible for advising management on sales, trading, and hedging strategies
• Evaluate financial and operational impact of potential transactions and make recommendations to leadership for transactions with VAR in excess of DOA
• Work within risk limits, keep clean profit and loss records, and ensure timely trade capture, confirmations, and settlements
• Oversee deal entry into WMRE’s ETRM system
• Monitor pipeline notices, outages, and constraints to adjust positions accordingly
• Familiar with Natural Gas transaction systems (Nymex, ICE, NGX) as well as Over-the-Counter transactions
• Negotiate gas purchase agreements with marketers supplying feed gas to production facilities
• Build and maintain relationships with partners, counterparties, traders, and brokers on behalf of WMRE
• Work in conjunction with the Manager of Gas Scheduling and Trading to optimize WMRE’s portfolio of pipeline capacity
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Researches short and medium term market activity / trends and develops a strategic and tactical plan to monetize WM’s Natural Gas portfolio, in the US and Canada
• Experience with scheduling Natural Gas
• Responsible for business development and origination of Natural Gas deals to optimize the portfolio of assets
• Capture value from optimizing price differences at hubs such as Houston Ship Channel, Waha, and Carthage
• Contribute to monthly index strategy and negotiations with counterparties, aligned with risk and credit guidelines
• Coordinate with credit on counterparty approvals and collateral/margin needs
• Use available transport and storage contracts (firm and interruptible), manage capacity transfers, and prioritize scheduling rights
• Good understanding of Natural Gas pipeline systems in the US and North East Canada
• Works closely with WM functions in plant operations, compliance and regulatory to establish and understand the natural gas position available for sale and purchase
• Works with WMRE senior management to establish strategy and resources as appropriate
• Prior experience working with mid and back office employees systems

Manager, Natural Gas Trading and Marketing

Financial Planning and Analysis

• Provides highly advanced financial support and analysis to an assigned geography or location.
• Monitors highly advanced key financial performance measures.
• Supports cost control initiatives within the assigned area.
• Provides assistance as needed in preparing budgets and reviews.
• Facilitates the preparation of budgets/forecasts for cost centers.
• Performs highly advanced financial projects on an ad hoc basis.
• Assists in the corporate accounting function with matters related to the annual audit, contract audits and income tax matters, as required.
• Participates or leads the preparation and compilation of the annual financial plan.
• Assist in the development of financial and operational performance reporting for senior leadership and other stakeholders.
• Assist with development of comprehensive P&L forecasts.
• Perform variance analysis and internal reporting of full year financial expectations.
• Collaborate on identifying solutions for complex financial problems.
• Assist in the development of macro- and enterprise-wide planning data.
• Ensure functionality of financial planning application (OneStream).
• Provide user training and support.

Analyst III, Financial

Customer Support

• Facilitate live Chat interactions to guide customers in completing a SMB sale
• Use various channels to promote, sell, and enroll company products
• Personalize interactions with new customers
• Provide information and options for service solutions
• Resolve customer requests and collaborate with Inside Sales Reps
• Use sales productivity software tools
• Prepare reports and handle administrative duties
• Build relationships with key accounts

Digital Sales Support Representative

Manager

• Delivering industry leading maintenance performance and asset utilization
• Ensure safe and reliable heavy equipment is available
• Manage effective utilization of heavy equipment assets
• Implement cost reduction initiatives
• Conduct heavy equipment fleet evaluations
• Manage maintenance managers
• Ensure adherence to WM's Mission to Zero standards

Heavy Equipment Area Manager

Sales

• Build and execute a market growth plan to expand profitable revenue and increase location count across Denver and Colorado.
• Oversee customer engagement strategies, ensuring reps deliver strong value propositions, and maintain high retention rates.
• Develop and deploy a well-crafted execution strategy to support ongoing state and local sustainability regulation changes
• Lead, mentor, and develop a team of sales reps focused on both retention and acquisition.
• Cultivates an in-depth understanding of vertical markets, industry trends, competition, assigned accounts, and environmental needs/offer.
• Accompanies sales team on customer visits and presentations to promote and support relationship building and deal-closing.
• Track performance metrics, forecast revenue, and ensure disciplined pipeline management.
• Collaborate with operations, marketing, and leadership to support market expansion and customer success.
• Represent the company in key customer meetings, negotiations, and community/industry events.

Sales Manager, SMB

Project Manager

• Managing specific Customer Experience projects through requirements definition, planning and implementation
• Designing optimal experiences for customers across all channels and stages of lifecycle
• Completing departmental projects to improve customer outcomes and operational efficiency
• Working with cross-functional teams to define and scope Customer Experience projects
• Creating and communicating concepts, design rationale and findings
• Identifying requirements and providing to technical development resources
• Defining features and functions for specific projects
• Meeting with business sponsors to communicate project progress
• Supporting the solution of production issues in the Customer Experience environment

Project Manager, Customer Experience

• Senior Account Executives are responsible for maintaining and growing billable value in their assigned accounts, preventing customer account losses and growing billable value by selling permanent new waste streams, new services, and new products to current and prospective customers.
• Initiate business-to-business sales relationships.
• Responsible for prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies.
• Manage prospects by developing sound prospect development plans and maintaining key information in the prospect database. Maintain sales pipeline (both in terms of quantity and quality) to achieve new sales goals.
• Minimize most revenue and accounts by maintaining SSDO relationship health standards and diffusing cancellation requests. Meet or exceed sales call activity goals for proactive account retention.
• Increase revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability.
• Establish and maintain a high level of customer satisfaction.
• Propose customer solutions that comply with appropriate local, state and federal regulations. Communicate to and work with the Area Sales Managers to resolve unique customer issues.
• Demonstrate knowledge of customers’ needs, pricing and competition; effectively communicate pricing and service strategies; proactively engage other WM business opportunities, referring internally as appropriate.
• Acquire in-depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Maintain current knowledge of internal sale strategies and operational capabilities, and external market trends.
• Work closely and effectively communicate with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals.

Senior Account Executive

Communications

• Develops and executes storytelling that positions WM as a leader in technology and innovation.
• Highlights the people behind WM’s work and showcases how we help customers solve their toughest challenges.
• Ensures alignment across stakeholders and delivers targeted messages that elevate our brand purpose.
• Create and execute comprehensive external communications plans to support WM’s senior leadership team and other executives.

Senior Manager, External Communications

Outside Sales

• Generates and retains profitable revenue by supervising a team of salespeople including outside sales representatives, territory managers and account managers.
• Supervises other types of salespeople as directed by senior sales management.
• Supervises and supports the Account Executive (AE) channel by establishing clear operating rhythms, processes, and performance standards that enable consistent execution across a remotely distributed team.
• Partners closely with Outside Sales Managers (OSMs) to drive shared revenue accountability by providing pipeline visibility, coaching insights, and process discipline across the AE channel.
• Leads adoption, consistent use, and optimization of the sales technology stack including Salesforce, Conquer, Ambition, and Microsoft Copilot, ensuring tools are leveraged to increase selling time, improve pipeline health, and create data-driven coaching opportunities.
• Utilizes CRM and performance data to manage pipeline hygiene, funnel alignment, and forecast accuracy for the AE channel, identifying risks and trends early and collaborating with MSMs on corrective actions.
• Identifies patterns and performance trends across calls, activity, and pipeline data to create observable behaviors and structured coaching moments that improve effectiveness, skill development, and results.
• Maintains an ongoing training, coaching, and development program focused on process execution, sales effectiveness, and continuous improvement.
• Leads change management and continuous improvement initiatives.
• Supports programs and initiatives that drive team performance toward departmental and organizational goals while ensuring compliance with company policies, operating standards, and sales processes.
• Collaborates cross-functionally with Operations, Dispatch, Pricing, Safety, Sales Enablement, Billing, and corporate partners to resolve issues, improve customer experience, and ensure strong handoffs throughout the sales and service lifecycle.
• Oversees personnel needs including onboarding support, coaching, skill development, and performance feedback.

Outside Sales Supervisor

• Collaborates with Business Partners to analyze current and historical business trends
• Assists in development of the monthly, quarterly, and annual financial packages
• Performs forecasting, long-range planning and budget activities
• Drives process improvements to ensure data quality and reporting standards
• Executes initiatives that create value through cost management
• Supports potential ad-hoc analysis as requested
• Participates on and/or leads cross-functional teams

Senior Analyst, Financial

• Deliver and facilitate sales effectiveness courses, new hire training, certifications, and ongoing development programs using a variety of delivery methods (virtual, in-person, blended)
• Conduct observations, ride-alongs/shadowing, and coaching sessions with sales managers and representatives to reinforce sales process adherence and skill development
• Evaluate training effectiveness through assessments, observation, feedback, and performance metrics; identify skill gaps and recommend targeted improvements
• Support sales managers by providing guidance, tools, and coaching resources to improve individual and team performance
• Supervise the execution of assigned sales training programs and initiatives, ensuring consistency, quality, and alignment with Sales Leadership and WM standards
• Manage and administer certification processes and training progression for new hires and transitioning team members
• Coordinate logistics and scheduling for training sessions, onboarding cohorts, certifications, and sales enablement events
• Maintain and update training materials, leader guides, and participant resources to reflect current products, services, processes, and systems
• Partner with Sales Leadership, Sales Operations, Marketing, Customer Service, and WM stakeholders to support revenue-generating activities and sales effectiveness initiatives
• Provide input into training needs based on field observations, performance data, and feedback from sales leaders
• Support integration efforts by aligning Stericycle sales training content and delivery with WM tools, platforms, and learning methodologies
• Analyze sales performance data, training outcomes, and sales process adoption to identify trends and improvement opportunities
• Conduct follow-up reviews of completed training programs and assist in updating content or delivery methods as needed
• Track participation, completion, and certification metrics and provide regular updates to Sales Training leadership
• Develop and manage assigned project timelines and priorities to support training deliverables
• Assist with planning and coordination of sales training events and activities, including materials and supplies
• Monitor assigned spending and resources in alignment with departmental guidelines
• Perform other related duties and responsibilities as assigned by the Senior Manager and Sales Training leadership

Sales Supervisor – Trainer

• Serve as the lead point of contact for customer account management matters in an assigned book of business
• Establish and maintain a high level of customer satisfaction with internal and external customers
• Build and maintain strong, long-lasting customer relationships
• Align Waste Management products and services with customer needs
• Propose solutions that are compliant with appropriate local, state and federal regulations
• Increase account penetration through consultative selling skills
• Negotiate, update, and renew customer service agreements to maximize profits
• Resolve challenging customer requests
• Collaborate with the Inside Sales Manager to resolve all customer escalations or issues
• Communicate rates, charges and service strategies with conviction
• Collaborate with sales team to identify and grow opportunities within territory
• Use Waste Management sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools)
• Prepare reports as needed and/or handle general administrative duties as appropriate