Onboarding Optimization Manager

Onboarding Optimization Manager overseeing hiring and onboarding processes for frontline operations at WM. Collaborating with business units to ensure workforce planning and retention strategies succeed.

Posted 7/14/2026full-timeMaryland • 🇺🇸 United StatesMid-LevelSenior💰 $80,835 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operations management within transportation and logistics, focusing on workforce planning, candidate interviewing, and employee retention strategies. Proficient in onboarding processes and reporting to senior management.

Highest-signal resume keywords

Operations Management ExperienceInterviewing and Hiring CDL DriversWorkforce PlanningEmployee Onboarding TrainingRetention Strategy Execution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Candidate Interview ManagementLogistics SchedulingOJT Completion AssuranceReport Creation and SubmissionEmployee Retention Strategy

Soft Skills

CollaborationCommunicationProblem-Solving

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Transportation OperationsLogisticsSolid Waste Operations

About the role

Key responsibilities & impact

Manages daily driver candidate interviews
manages logistics of scheduling on site interviews at various sites
responsible for Weekly new employee onboarding training
partners with multiple business units to lead workforce planning and set staffing goals
oversees candidate offer process in partnership with Talent Acquisition partners
responsible for assurance of OJT completion
investigates why employees are leaving the company
assists District manager in the creation and execution of retention strategy
creates and submits weekly and month end reports to senior management

Requirements

What you’ll need

Bachelor's Degree (accredited) or in lieu of degree - High School Diploma or GED (accredited) and four (4) years of relevant work experience
3 years previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations
three years’ experience interviewing and hiring CDL Drivers and other frontline positions
Valid Driver's License

Benefits

Comp & perks

medical, dental, vision, life insurance, and short-term disability
stock purchase plan
company matching on a 401(k)
paid vacation
holidays
personal days