White Cap

Project Manager

• Overseeing the execution of rebar projects from the set-up phase through completion
• Provide total contract management of each project assigned, including coordination of the detailing, scheduling, delivery and costs of products and services
• Oversee the customer and project team in establishing the sequential steps involved in all processes with the scope of the project and adapt schedules and work tasks accordingly
• Communicate with customers regarding project details involving detailing, fabrication and delivery issues
• Review rebar shop drawings and direct the revision of drawings as needed
• Schedule the detailing and delivery of required products and services with the contractor, detailers, and production team
• Answer customer questions related to assigned projects and resolve any problems that may occur
• Perform special projects and complete all other duties as assigned or requested for the support of the organization

Project Manager – Rebar

Collections

• Responsible for administering and providing oversight for a wide variety of credit and collection functions.
• Ensures compliance with established guidelines, reviews and monitors credit sources, credit files, customer applications and delinquent accounts.
• Oversees the process of gathering, compiling, and maintaining basic credit information.
• Maintains records on credit risks, delinquent accounts and incomplete files.
• Responds to all communications and requests for assistance from the branches in a timely manner.

Lead Credit and Collections Analyst

Security Engineer

• Provide assistance in day-to-day security and audit compliance operations
• Serves on the Computer Security Incident Response Team (CSIRT)
• Initiates security response procedures when a problem is detected
• Resolves incident tickets addressed to Security team
• Updates CSIRT documentation and procedures
• Deploys security related products and projects
• Manages and reviews log data from servers, network devices and workstations
• Reviews user access to production systems and applications
• Performs daily reviews of OS and network changes
• Works with System Engineers and administrators to deploy patches and address vulnerabilities
• Maintains security related servers including maintenance on security servers applying patches to OS and updating packages and applications
• Manages security objects including SSL Certificates, PGP and private keys, system passwords, anti-virus, spyware and malware solutions, and identity management
• Maintains procedures and devices in compliance with Sarbanes Oxley, PCI regulations and other regulatory authorities

Information Security Engineer

Financial Planning and Analysis

• Partnering with management to set financial and strategic business goals
• Providing financial strategy development and implementation
• Conducting financial planning for function and making recommendations
• Leading, planning, and coordinating work teams for financial functions/activities

Supply Chain Finance Manager

Account Executive

• Responsible for expanding and growing adjacent trade within the Company
• Identify new business opportunities, develop relationships with key industry stakeholders, and set and implement strategic initiatives to expand national market presence
• Manage efforts to achieve increased organic sales growth through trade expansion by collaborating with field and functional leaders
• Drives sales and profitability of trade expansion in the region related to trade expansion (MEP, Waterproofing, Safety, and Geotextiles-Civil/Sitework products, etc.)
• Penetrates new markets and grows the customer base by identifying private and public project opportunities within a defined geographical territory
• Builds and nurtures relationships with contractors, suppliers, owners, and engineers through regular in-person visits, scheduled meetings, presentations, and participation in industry associations to secure new business opportunities
• Collaborates with field and functional teams to ensure the right inventory and supplier programs are in place
• Coordinates with Marketing for promotional collateral needed for conferences, trade shows, presentations, and webinars
• Works closely with the Regional Trade Manager to develop annual business plans, track progress, and strategize on developing and closing key projects
• Establishes partnerships with key stakeholders at industry associations to strengthen White Cap’s market position
• Coordinates with Category Management to execute technical sales and promotion commitments in White Cap/Vendor contracts related to trade expansion
• Consults with engineers to assist with the development of project designs and specifications
• Collaborates with District Sales Managers, General Managers, and Account Managers to share information on developed and upcoming projects
• Plans, organizes, and executes weekly agendas
• Assists local sales teams with strategies (including specifications, pricing, bidders, etc.) to successfully quote and win specified projects
• Conducts in-person and video meetings to present features, benefits, and value propositions of civil/stowage products, ensuring clear and audience-targeted delivery
• Participates in product training as needed and assists with internal training of Civil/Sitework products for White Cap associates
• Works with leadership to ensure the profitability of trade expansion efforts

Technical Sales Consultant – Safety

Customer Support

• Responsible for the operational backbone of White Cap’s Voice of Customer (VoC) program, with ownership of day‑to‑day execution, data integrity, and insight delivery for NPS and survey measurement.
• Owns the end-to-end operational execution of White Cap's NPS and transactional survey programs, including survey distribution logic, cadence management, and vendor coordination (e.g., Qualtrics).
• Ensures customer feedback is captured accurately, analyzed rigorously, and translated into clear, actionable findings that inform CX strategy, service recovery efforts, and cross‑functional improvement initiatives.
• Produces scalable, standardized reporting for internal stakeholders—including executive dashboards, driver analysis, and verbatim theme summaries and ensuring insights are communicated clearly and with appropriate context.
• Maintains the integrity of VoC datasets by validating responses, managing partial completes and duplicates, and documenting methodological decisions to ensure data quality and consistency.

Senior Analyst, Customer Experience

Ecommerce

• Responsible for accelerating eCommerce growth by driving customer adoption, onboarding, engagement, and long-term success
• Act as the voice of the customer and the field to ensure the digital experience delivers measurable value, increases conversion, and drives revenue
• Partner cross-functionally with Sales, Product, UX, Marketing, Customer Experience, and Operations
• Build scalable programs that improve customer activation, retention, and digital utilization

Manager, eCommerce Adoption, Customer Success

Account Manager

• Participate in structured Accelerated Sales Program to gain sales knowledge
• Engage in classroom, independent study, and on-the-job training
• Generate viable sales leads and prospects
• Make outbound business development phone calls
• Prepare and execute account plans
• Sell White Cap value proposition and products

Account Manager – Accelerated Sales Program

Manager

• Responsible for the online merchandising strategy, optimization, execution, and performance for White Cap’s website
• Lead and champion strategies that optimize how customers discover, evaluate, and purchase products across Whitecap.com
• Develop and execute scalable digital merchandising strategies that improve product discovery, conversion, and sales
• Own the merchandising roadmap, quarterly planning, and communication of priorities to senior leadership
• Ensure the roadmap includes a scalable digital merchandising strategy across web and mobile platforms
• Continuously improve the customer journey and merchandising presentation
• Guide conversion-driving merchandising elements throughout the shopping path
• Ensure digital merchandising supports broader business strategies, category initiatives, and promotional plans
• Ensure strong cross-functional collaboration
• Drive performance and analytics to enhance results
• Establish an innovation culture to champion the introduction of new digital merchandising tools
• Lead and develop a team of digital merchandising professionals.

Senior Manager, Digital Merchandising

Operations

• Provide strategic leadership and direction across all rental operations, including multi-site and regional teams.
• Lead, develop, and manage a multi-layered leadership team (operations, rental, customer service, continuous improvement).
• Oversee daily operations, ensuring safety, compliance, and adherence to regulatory and company standards.
• Drive operational excellence (safety, quality, delivery, cost, and customer service performance).
• Own financial performance, including budgeting, forecasting, cost control, and capital planning.
• Establish and execute enterprise strategies (inventory optimization, fleet utilization, capacity planning).
• Lead continuous improvement initiatives, including standardization and process optimization.

Senior Director, Rental Operations

• Responsible for expanding and growing adjacent trade within the Company.
• Identify new business opportunities, develop relationships with key industry stakeholders, and set and implement strategic initiatives to expand national market presence.
• Manage efforts to achieve increased organic sales growth through trade expansion by collaborating with field and functional leaders.
• Drives sales and profitability of trade expansion in the region related to trade expansion.
• Penetrates new markets and grows the customer base by identifying private and public project opportunities within a defined geographical territory.
• Builds and nurtures relationships with contractors, suppliers, owners, and engineers through regular in-person visits, scheduled meetings, presentations, and participation in industry associations to secure new business opportunities.
• Collaborates with field and functional teams to ensure the right inventory and supplier programs are in place.
• Works closely with the Regional Trade Manager to develop annual business plans, track progress, and strategize on developing and closing key projects.

Technical Sales Consultant – Masonry

• Manages and provides leadership to a team of Branch Managers
• Coordinates operational and day to day functional activities
• Communicates and develops operational plan to district and regional leadership
• Manages all district-wide operational strategy rollouts, budgets and goals
• Collects data and submit reports as needed
• Determines market opportunities for new products and services
• Ensures operational activities are conducted within expense budget
• Communicates and reinforces safety compliance

District Operations Manager

• Participates in classroom, independent study, and on-the-job training to learn the White Cap’s business model, products, vendors, customer needs, jobsite environment, systems, competitors, pricing, sales approach, and selling skills
• Prepares and executes account plans
• Sells White Cap value proposition and products
• Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers
• Enters and processes customer orders
• Performs other duties as assigned

• Own the end-to-end final mile delivery strategy across all final mile locations
• Design scalable operating models that support market growth and service reliability
• Identify cost, service, capacity, and execution risks and implement corrective actions
• Develop, document, and maintain SOPs governing final mile execution
• Use data to drive continuous improvement and prioritization decisions

Manager, Final Mile Logistics

• Boost product sales by discovering and leveraging opportunities in the designated territory
• Advocate for product specifications at architectural and engineering firms and DOTs
• Develop strong relationships with key decision-makers
• Deliver compelling, technically accurate presentations and lunch-and-learns
• Offer expert guidance on product selection, application methods, and compliance requirements
• Monitor regional construction trends, competitor activity, and emerging technologies
• Track competitor products and market trends

Project Manager – Rebar

Lead Credit and Collections Analyst

Information Security Engineer

Supply Chain Finance Manager

Technical Sales Consultant – Safety

Senior Analyst, Customer Experience

Manager, eCommerce Adoption, Customer Success

Account Manager – Accelerated Sales Program

Senior Manager, Digital Merchandising

Senior Director, Rental Operations

Technical Sales Consultant – Masonry

District Operations Manager

Account Manager – Accelerated Sales Program

Manager, Final Mile Logistics

Technical Sales Representative