White Cap

Account Executive

• Responsible for expanding and growing adjacent trade within the Company.
• Identify new business opportunities, develop relationships with key industry stakeholders, and set and implement strategic initiatives to expand national market presence.
• Manage efforts to achieve increased organic sales growth through trade expansion by collaborating with field and functional leaders.
• Drives sales and profitability of trade expansion in the region related to trade expansion.
• Penetrates new markets and grows the customer base by identifying private and public project opportunities within a defined geographical territory.
• Builds and nurtures relationships with contractors, suppliers, owners, and engineers through regular in-person visits, scheduled meetings, presentations, and participation in industry associations to secure new business opportunities.
• Collaborates with field and functional teams to ensure the right inventory and supplier programs are in place.
• Works closely with the Regional Trade Manager to develop annual business plans, track progress, and strategize on developing and closing key projects.

Technical Sales Consultant – Masonry

Operations

• Manages and provides leadership to a team of Branch Managers
• Coordinates operational and day to day functional activities
• Communicates and develops operational plan to district and regional leadership
• Manages all district-wide operational strategy rollouts, budgets and goals
• Collects data and submit reports as needed
• Determines market opportunities for new products and services
• Ensures operational activities are conducted within expense budget
• Communicates and reinforces safety compliance

District Operations Manager

Account Manager

• Participates in classroom, independent study, and on-the-job training to learn the White Cap’s business model, products, vendors, customer needs, jobsite environment, systems, competitors, pricing, sales approach, and selling skills
• Prepares and executes account plans
• Sells White Cap value proposition and products
• Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers
• Enters and processes customer orders
• Performs other duties as assigned

Account Manager – Accelerated Sales Program

Manager

• Own the end-to-end final mile delivery strategy across all final mile locations
• Design scalable operating models that support market growth and service reliability
• Identify cost, service, capacity, and execution risks and implement corrective actions
• Develop, document, and maintain SOPs governing final mile execution
• Use data to drive continuous improvement and prioritization decisions

Manager, Final Mile Logistics

• Boost product sales by discovering and leveraging opportunities in the designated territory
• Advocate for product specifications at architectural and engineering firms and DOTs
• Develop strong relationships with key decision-makers
• Deliver compelling, technically accurate presentations and lunch-and-learns
• Offer expert guidance on product selection, application methods, and compliance requirements
• Monitor regional construction trends, competitor activity, and emerging technologies
• Track competitor products and market trends

Technical Sales Representative

• Builds relationships and develops plans to increase sales and profitability for mid-size accounts
• Generates viable sales leads and prospects through market and account research, networking, and sales events
• Contacts assigned and prospective accounts to secure new business
• Develops and executes profitable business plans for managing accounts
• Maintains current product knowledge and applies that knowledge when servicing customers
• Regularly attends company meetings
• Performs other duties as assigned

Account Manager – Engineered Services

• Responsible for overseeing the relationship of our largest national customers
• Develops and manages new and existing corporate customer relationships
• Coordinates with Sales Leadership to drive sales on key projects and program opportunities
• Drives continuity between our field teams and the customer's offices
• Builds and maintains strong relationships with job site superintendents, customer field contacts, and stakeholders
• Develops and executes strategic key account plans to drive customer growth
• Proposes and secures customer category programs
• Advocates for account needs by convening and steering the sales team
• Cooperates with internal stakeholders to drive account’s success
• Coordinates complaints as the first point of contact

National Accounts Manager

Inside Sales

• Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.
• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Inside Sales Associate

Sales

• Reviews key sales metrics including sales growth, sales category penetration & safety, and gross profit percentage goal
• Focuses on areas for improvement and upcoming projects
• Trains and provides coaching of sales associates in effective selling processes and techniques
• Leads, engages, and inspires team to ensure they are focused on the best opportunities with the highest overall sales potential
• Provides regular feedback for improvement and ensures accountability and focus to drive profitable business results
• Spends at least 4 days a week with different Account Managers
• Trains and provides coaching of Account Managers in effective selling processes and techniques
• Seeks customer feedback overall company performance and develop strategies for improvement if needed
• Appropriately shares feedback with Functional leadership to improve customer experience
• Conducts monthly one-on-one accountability sales team reviews with account managers and other staff

District Sales Manager

• Leading a large inside sales team to achieve performance goals
• Managing performance management processes and staffing models
• Driving sales initiatives and enhancing associate effectiveness
• Ensuring order accuracy, customer satisfaction, and compliance with operational standards
• Leveraging analytics to monitor performance

Inside Sales Manager

Network Engineer

• Support, monitor, test, deploy, and troubleshoot hardware and software pertaining to local area and wide area networks.
• Monitors data network system performance.
• Performs data network troubleshooting to isolate and diagnose performance issues.
• Installs and configures hardware.
• Performs upgrades to hardware and software components.
• Orders equipment, prepares installation specifications, and monitors progress of installation for core and branch network infrastructure.
• Analyzes test data and recommends hardware or software solutions.
• Tests and evaluates equipment to determine efficiency, reliability, and compatibility with existing systems.
• Establishes network users, user environments, and security for networks being installed.
• Troubleshoots branch cabling and equipment issues.
• Provides users with technical network support.

Project Manager

• Responsible for supporting the successful execution of projects by providing comprehensive administrative and operational support
• Coordinate planning activities, track progress, prepare reports, and partner with cross-functional teams to ensure project objectives are met efficiently
• Maintains, organizes, and updates project documentation and content to ensure accuracy, version control, and easy accessibility
• Collaborates with the business to gather, validate, and analyze project information, including scope, schedule, cost, and resource data
• Prepares detailed status reports, dashboards, and presentations to aid in decision-making and stakeholder communication
• Coordinates the execution and on-time completion of project milestones by partnering with internal stakeholders to ensure alignment with goals and timelines
• Identifies and communicates project issues, dependencies, and risks
• Supports the development of proactive mitigation strategies and solutions
• Supports resource planning activities by tracking allocations and identifying potential constraints or gaps
• Fosters effective communication and collaboration with internal and external stakeholders to ensure alignment with goals and expectations
• Evaluates project management processes, tools, and templates; recommends improvements to enhance efficiency and consistency

Project Coordinator

Supply Chain

• Responsible for designing, modeling, and optimizing end‑to‑end supply chain networks
• Leads the development and execution of supply chain network models using optimization software
• Designs and analyzes network scenarios, including facility location, distribution flows, sourcing strategies, and transportation options
• Conducts throughput analysis to identify bottlenecks, constraints, and improvement opportunities
• Partners closely with Distribution Operations, Transportation, Purchasing, Finance, and Strategy teams
• Owns capacity planning models across warehousing and transportation
• Develops standardized methodologies, tools, and data models to support network planning and optimization
• Communicates complex analytical findings clearly to executive and cross-functional stakeholders
• Supports long-range planning, capital investment decisions, and major initiatives

Technical Sales Consultant – Masonry

District Operations Manager

Account Manager – Accelerated Sales Program

Manager, Final Mile Logistics

Technical Sales Representative

Account Manager – Engineered Services

National Accounts Manager

Inside Sales Associate

District Sales Manager

Inside Sales Manager

Network Engineer

Project Coordinator

Account Manager – Accelerated Sales Program

Inside Sales Associate

Supply Chain Network Optimization Manager