White Cap

Collections

• Manage daily credit and collections activities in alignment with company credit policies
• Identify and mitigate financial risks using analytics and reporting to detect trends and prevent delinquencies
• Provide recommendations based on data-driven insights to improve cash flow and minimize bad debt exposure
• Execute and manage mechanic’s lien filings and other legal measures to secure accounts receivable
• Assess customer creditworthiness using credit reports and KPIs to extend credit judiciously
• Apply credit policies aligned with the Risk Framework to support business growth while minimizing credit exposure
• Monitor and improve collections KPIs such as DSO, past due balances, and unapplied cash
• Maintain a high-quality accounts receivable portfolio through prudent credit decisions
• Escalate customer issues and root-cause drivers of disputes to sales leaders
• Apply credit holds strategically to meet financial goals while preserving customer relationships
• Refer complex or unusual problems to supervisor; work under general supervision

Credit and Collections Analyst

Supply Chain

• Supports the Supply Chain (manager) by developing domestic and global end-to-end supply chain network baselines.
• Builds interfacing element tables, including products, sites, demand, sourcing policies, transportation policies, and inventory policies.
• Extracts data from enterprise resource planning and business intelligence environments.
• Refines data issues via rule-based attribute, record, cell, and consistency (ARCC) processes.
• Analyzes “service only” and “low cost” baseline models.
• Models current and future state scenarios and cost/service implications.
• Prepares Greenfield and/or Brownfield cost-benefit and break even analyses.
• Improves product flow paths, including inbound consolidation, cross docking, port selection, and vendor direct strategies
• Assists in translating complex system models (Llamasoft, Tableau) into executive-level presentations with analyses and data driven recommendations.
• Collaborates with Route Optimization to develop optimized transportation networks, including routes, modes, schedules, and fleets.
• Evaluates safety stock inventory levels and facility stocking strategies as needed.

Senior Supply Chain Analyst

Account Manager

• Engages in classroom, independent study and on-the-job training to learn the company’s business model, products, vendors, customer needs, job site environment, systems, competitors, pricing, sales approach and selling skills.
• Generates viable sales leads and prospects through use of Dodge Pipeline, sales events, job site visits, networking, vendor events, etc. and analyze.
• Makes outbound business development phone calls.
• Prepares and executes account plans.
• Sells White Cap value proposition and products.
• Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers.
• Enters and processes customer orders.
• Seeks and responds to performance feedback.
• Nature and Scope: Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly defined problems. Demonstrates skill in data analysis and techniques by resolving missing/incomplete information and inconsistencies/anomalies in routine research/data. Nature of work requires general supervision; exercises judgment. May be paired with a mentor. Work typically involves regular process checks or review of output by a coworker and/or supervisor. May provide general guidance/direction to or train junior level support or professional personnel.
• Work Environment: Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.
• Education and Experience: Typically requires BS/BA in a related discipline. Certification may be required in some areas. Generally 0-2 years of experience in a related field OR MS/MA and generally 0-1 year of experience in a related field.
• Preferred Qualifications: Bachelor’s degree in Business, Marketing, or related field or one to two years of sales or related field experience preferred. Strong communication skills and comfortable conversing with team members. Requires strong self-governance, proactive approach, personal accountability, and increasing independence. Competitive nature with a drive to succeed. Goal oriented with personal accountability to delivering on metrics Open to feedback and willing to take action to improve performance Demonstrated ability to plan and organize daily activities.

Credit and Collections Analyst

Senior Supply Chain Analyst

Account Manager - Accelerated Sales Program