Walmart

Supply Chain

• Implement and enhance supply chain and replenishment processes with cross-functional teams
• Analyze shipping, receiving, inventory, and return data to identify root causes and improve network efficiency
• Support supplier compliance and conduct performance reviews for merchandising, distribution centers, and suppliers
• Liaise with field operations, communicate expectations, and resolve escalated issues
• Lead process improvement initiatives using lean concepts and end-to-end costing
• Build stakeholder partnerships, identify business needs, and monitor progress toward objectives

Senior Analyst, Supply Chain Management – Supplier Operations Intelligence

Full-stack Engineer

• Lead architecture and design of large-scale, distributed systems across multiple teams
• Drive end-to-end delivery of critical platforms from design through build and operation
• Define and enforce engineering standards, design patterns, and best practices
• Partner with Product and Business to translate requirements into scalable solutions
• Make high-impact technical decisions under ambiguity
• Ensure performance, reliability, security, and cost optimization at scale
• Review code and designs and provide hands-on guidance for complex problems
• Drive operational excellence through CI/CD, monitoring, and incident response
• Influence technical direction across organizations without direct authority
• Mentor senior engineers and raise the overall engineering bar

Principal Software Engineer

Operations

• Identify and connect data sources that signal customer friction across the digital shopping journey
• Analyze customer behavior and experience data to uncover root causes and quantify impact
• Prioritize the highest-impact issues and create a clear view of what needs to be solved first
• Triage friction into defects, product/technology roadmap items, or strategic issues requiring leadership alignment
• Partner across Product, Engineering, Analytics, Site Experience, and business teams to establish owners and resolution plans
• Build mechanisms to track progress, remove blockers, and hold teams accountable for delivery
• Measure whether implemented changes reduce friction and improve the customer experience
• Lead how Walmart identifies, prioritizes, and resolves major sources of customer friction across its digital experience
• Develop strategies, operating processes, and automation to scale improvements across Walmart.com

Director, Technology Operations

Business Operations

• Lead cross-functional initiatives to enhance business operations and drive eCommerce performance improvements
• Use data analysis and performance metrics to inform strategic decisions and optimize operational efficiency
• Manage complex projects by aligning resources, timelines, and stakeholder expectations
• Develop and communicate business plans using market and customer analytics
• Influence and collaborate with business partners to advance organizational goals and operational excellence
• Oversee reporting frameworks and dashboards to monitor key performance indicators
• Mentor team members on project management and data-driven problem-solving best practices
• Guide strategic initiatives and daily operations for Sam’s Club’s Drop-Ship Vendor operations
• Manage vendor relationships and improve delivery speed while maintaining cost-effectiveness

Senior Manager, Business Operations, eCommerce

• Research and analyze legislative and regulatory changes to state and local sales tax law.
• Manage the team implementing sales tax law changes.
• Manage categorization and review of item-level attributes to assign proper taxability.
• Maintain Walmart’s current sales tax systems.
• Participate in the Tax Modernization project and prepare for its full launch.
• Communicate tax technical requirements to technology teams and internal and external partners.
• Manage multiple responsibilities and provide guidance and support to Sales Tax Operations associates.
• Assist with other projects as needed.

Manager, Tax

Technician

• Operate the Facility Services, Exterior Services department.
• Ensure compliance with company policies, OSHA and EPA regulations, safety policies, and environmental guidelines.
• Control costs through price comparisons and submit warranty claims, expense vouchers, summaries, and work orders.
• Lead third-party providers, foster professional development, coach staff, conduct performance evaluations, and direct quality assurance inspections.
• Troubleshoot and provide customer service to facility users; resolve customer problems and complaints.
• Maintain clean, safe, and healthy work environments.
• Evaluate replacement needs and implement sustainable facility upgrades and operating-cost improvements.
• Coordinate equipment standardization, source tools and equipment, and ensure repairs meet quality and safety requirements.
• Prepare budgets and cost estimates; approve and facilitate purchases of parts, materials, equipment, and supplies.
• Develop capital expenditure lists and scopes of work for landscaping, snow events, case cleaning, and shopping cart maintenance.
• Perform seasonal exterior maintenance, including snow and ice management, de-icing, and clearing walkways and exterior areas.
• Maintain, inspect, operate, and arrange required maintenance for vehicles and heavy machinery.
• Perform equipment safety checks, identify hazards or malfunctions, and take corrective action or escalate issues.
• Complete assignments by prioritizing work, collaborating with managers, associates, customers, and business partners, and communicating progress.
• Promote Walmart values, integrity, belonging, teamwork, mentoring, customer service, continuous improvement, and regenerative-company goals.

Technician, Facility Services, Exterior Services

Data Scientist

• Lead the design, development, and deployment of AI-powered Search and Personalization systems serving Walmart's global eCommerce platforms
• Own end-to-end design and delivery of ML systems for Search ranking, query understanding, retrieval, recommendations, and real-time personalization
• Build and productionize deep learning and Transformer-based models for relevance, intent classification, and semantic matching
• Apply Generative AI and LLMs, including RAG and fine-tuning, to improve query understanding and product discovery
• Design large-scale feature engineering and training pipelines handling petabyte-scale catalog and behavioral signals
• Define experimentation strategies, offline evaluation frameworks, and online/offline metric alignment for Search and Personalization systems
• Drive technical architecture decisions and influence the long-term AI roadmap
• Mentor senior scientists and establish team standards for model development and production deployment
• Partner with Product and Engineering to turn discovery problems into measurable customer and business outcomes
• Work with Ads and Sparky, Walmart's AI shopping assistant, on product discovery science

Principal Data Scientist

• Supervise associates by assigning duties, communicating goals, providing feedback, and monitoring performance
• Teach and support company policies and procedures and ensure compliance
• Participate in hiring, promotion, coaching, teaching, job shadowing, technician certification, and associate evaluation
• Maintain quality and safety standards, equipment, tools, supplies, and supporting documentation
• Ensure associates are trained on Logistics and company policies and procedures
• Assign and support work activities to comply with OSHA, Hazardous Waste, NFPA, Storm Water, and DOT requirements
• Manage assigned areas using horticulture methods and solutions
• Maintain garden beds, containers, landscape plants, and facility grounds
• Complete work orders and maintain records, logs, and documentation using phones, tablets, and laptops
• Perform landscaping, planting, pruning, weed management, and pest and disease control
• Operate heavy machinery and powered equipment
• Provide customer service to facility users and resolve problems and complaints
• Perform seasonal exterior maintenance, including snow and ice management
• Evaluate replacement needs and implement facility sustainability upgrades
• Explore improvements to lower operating costs and standardize equipment
• Source tools and equipment and approve purchases of parts, materials, equipment, and supplies
• Prepare and execute budgets and develop project cost estimates
• Maintain vehicles, coordinate required maintenance, and submit maintenance invoices
• Safely operate, inspect, and maneuver motor vehicles and powered equipment
• Perform pre-operation and post-operation safety inspections and address hazards or malfunctions
• Lead and participate in teams, coordinate work assignments, and support timelines and work quality
• Develop and implement processes and practices by collaborating with managers, coworkers, customers, and business partners
• Promote company policies, ethics, integrity, and compliance
• Mentor and develop associates and support continuous improvement

Lead Technician, Facility Services, Exterior Services

• Build and deploy machine learning models supporting Search and Personalization use cases
• Analyze customer behavior, search interactions, and product data to generate actionable insights
• Develop features and datasets for model training and evaluation
• Conduct offline experiments and support online A/B testing
• Partner with Product, Engineering, and Data teams to implement scalable AI solutions
• Monitor production model performance and identify opportunities for improvement
• Document experiments and communicate findings to technical and business stakeholders
• Continuously learn and apply emerging AI and machine learning techniques

Data Scientist III

• Apply advanced statistical methods and machine learning techniques to develop predictive models and analytical solutions
• Conduct exploratory data analysis, feature selection, and hypothesis testing
• Collaborate with cross-functional teams to translate business requirements into data-driven strategies and solutions
• Develop, test, and deploy scalable analytical models aligned with data quality and governance standards
• Use SQL and Python to manage data and automate analytical processes
• Mentor junior associates in modeling techniques and data analysis best practices
• Generate data visualizations and reports to communicate insights to stakeholders
• Develop advanced Search and Personalization solutions improving product discovery and the shopping experience

• Apply advanced statistical and machine learning techniques to develop predictive models and extract actionable insights from complex data sets
• Conduct exploratory data analysis, feature selection, and hypothesis testing
• Collaborate with cross-functional teams to translate business requirements into analytical solutions and scalable model deployments
• Maintain data quality and governance standards throughout the data lifecycle
• Develop, test, and optimize SQL and Python code for analytical workflows
• Communicate findings through data visualization and reporting to influence business strategies
• Mentor junior team members on modeling and analytical best practices
• Contribute to scalable Search and Personalization solutions using machine learning, deep learning, and generative AI

• Design and deploy machine learning models for Search, Ranking, Recommendations, and Personalization
• Apply deep learning, NLP, and Generative AI techniques to improve customer discovery
• Lead experimentation using offline metrics and online A/B testing
• Optimize model performance, scalability, and inference efficiency
• Collaborate with Product Managers, Engineers, and Applied Scientists to define AI roadmaps
• Mentor junior data scientists and contribute to engineering and modeling best practices
• Drive production monitoring and continuous model improvements
• Communicate technical recommendations to leadership and business stakeholders
• Independently drive complex modeling initiatives and deliver production-scale AI solutions

Senior Data Scientist

• Lead architecture and technical direction for Search and Personalization machine learning systems
• Design scalable retrieval, ranking, recommendation, and personalization algorithms
• Drive adoption of Generative AI, Large Language Models, embeddings, and semantic search capabilities
• Lead cross-functional initiatives involving Product, Engineering, Platform, and Data Science teams
• Establish experimentation frameworks and best practices for model development and evaluation
• Mentor senior scientists and review technical designs across multiple initiatives
• Influence long-term AI strategy and technology investments
• Drive measurable improvements in customer engagement, search relevance, and business metrics

Staff Data Scientist

• Support the global consolidation of Walmart’s income tax provision under ASC 740
• Prepare and review quarterly and annual income tax provisions and related SEC income tax disclosures
• Partner with international market teams on forecasts and annual tax provisions under U.S. GAAP and IFRS
• Analyze global tax provision data, identify trends and issues, and translate complex information into insights
• Use ONESOURCE Tax Provision and other technology to collect, process, validate, and analyze tax accounting data
• Identify, design, and implement process improvements to simplify workflows and reduce manual activities
• Explore automation, data analytics, visualization, and emerging technologies for tax accounting and reporting
• Partner with Tax, Finance, Controllership, Technology, and international teams on scalable solutions
• Improve the quality, accessibility, and usability of tax accounting data
• Support Walmart’s SOX 404 tax accounting control environment
• Monitor tax accounting standards, regulatory requirements, and financial reporting guidance
• Build stakeholder relationships and contribute to special projects and strategic initiatives

Call Center Representative

• Demonstrate up-to-date expertise and provide expert advice and guidance on action plans, information, and best practices
• Build relationships and partnerships with key stakeholders to identify business needs and implement business solutions
• Support compliance with company policies, mission, values, ethics, and integrity standards
• Listen to customers, understand processes, prioritize customer needs, and provide solutions across communication channels
• Own customer and associate needs in the contact center and analyze customer issues
• Manage contact center operations and support new initiatives
• Interpret call trends, assignment and tracking reports, performance metrics, and service-level reports
• Oversee daily staffing plans and contact center operations during lean staffing periods
• Manage resources related to overtime requirements and escalate systemic issues using tools such as Gemba Leadership and JIRA
• Identify and diagnose contact center business problems using fact-finding techniques and diagnostic tools
• Suggest alternative solutions based on internal and external benchmarking
• Investigate and resolve contact center issues through horizontal and vertical communication
• Implement process improvement plans and recommend improvements based on customer feedback and trend analysis
• Review key metrics to support root-cause identification and create solutions
• Describe Walmart products and services, identify customer usage, and inform customers about promotions, offers, and discounts
• Gather and interpret contact center data, perform data-quality checks, and create reports using existing models and templates
• Apply data visualization techniques, seek automation opportunities, and improve data-driven decision-making
• Develop others through feedback, coaching, mentoring, and developmental opportunities
• Build trusting relationships with team members and business partners and collaborate to achieve objectives
• Deliver results while prioritizing customers and members and supporting continuous improvement and digital ways of working

Senior Analyst, Supply Chain Management – Supplier Operations Intelligence

Principal Software Engineer

Director, Technology Operations

Senior Manager, Business Operations, eCommerce

Manager, Tax

Technician, Facility Services, Exterior Services

Principal Data Scientist

Lead Technician, Facility Services, Exterior Services

Data Scientist III

Data Scientist III

Data Scientist III

Senior Data Scientist

Staff Data Scientist

Manager, Tax

Resolution Specialist, Contact Center