Senior Manager, Business Operations, eCommerce

Walmart

Senior Manager optimizing Sam’s Club eCommerce operations and Drop-Ship Vendor performance. Leading cross-functional projects, analytics, dashboards, and operational improvements for Walmart’s retail business.

Posted 8/14/2026full-timeBentonville • 🇺🇸 United StatesSenior💰 $90,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eCommerce operations and project management, leveraging data analysis to drive strategic decisions and optimize performance. Proven ability to lead cross-functional teams and enhance business processes while maintaining strong vendor relationships.

Highest-signal resume keywords

ECommerce Operations ManagementData Analysis and Performance MetricsProject ManagementBusiness Process ImprovementVendor Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data-Driven Problem SolvingPerformance ManagementMarket and Customer AnalyticsCross-Functional LeadershipOperational Efficiency Optimization

Soft Skills

Exceptional CommunicationMentoring and Team Leadership

Tools & Technologies

Reporting FrameworksDashboards

Industry Keywords

ECommerce MerchandisingBusiness ManagementSite OperationsOperational Excellence

About the role

Key responsibilities & impact

Lead cross-functional initiatives to enhance business operations and drive eCommerce performance improvements
Use data analysis and performance metrics to inform strategic decisions and optimize operational efficiency
Manage complex projects by aligning resources, timelines, and stakeholder expectations
Develop and communicate business plans using market and customer analytics
Influence and collaborate with business partners to advance organizational goals and operational excellence
Oversee reporting frameworks and dashboards to monitor key performance indicators
Mentor team members on project management and data-driven problem-solving best practices
Guide strategic initiatives and daily operations for Sam’s Club’s Drop-Ship Vendor operations
Manage vendor relationships and improve delivery speed while maintaining cost-effectiveness

Requirements

What you’ll need

Bachelor's degree in information technology, computer science, or related area and 5 years’ experience in eCommerce merchandising, site operations, business management, or related area OR 7 years’ experience in eCommerce merchandising, site operations, business management, information technology, computer science or related area
2 years’ supervisory experience
Extensive experience leading cross-functional business operations and driving operational excellence in eCommerce environments
Proven ability to analyze complex data sets and use insights to influence strategic decisions and optimize performance metrics
Strong project management skills with experience managing multiple initiatives, aligning resources, and delivering results on time
Expertise in business process improvement and performance management
Exceptional communication skills for presenting clear, data-driven narratives and influencing stakeholders
Ability to develop and implement innovative solutions based on market and customer analytics

Benefits

Comp & perks

Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U company-paid education benefit program
Paid high school completion, bachelor's degree, English Language Learning, and short-form certificate programs
Tuition, books, and fees completely paid for by Walmart