Vynca

Manager

• Supervise a team of approximately 10-15 Lead Care Managers, both in the field and remotely
• Oversee the creation of Individual Care Plans
• Drive the team to meet key performance indicators (KPIs)
• Collaborate with the Director of Enhanced Care Management to implement changes and process improvements
• Provide direct care management as needed to support organizational goals
• Additional travel up to 20-25% may be required for training, meetings, and other business needs

Manager, Case Management, RN

• Supervise a team of approximately 10-15 Lead Care Managers to ensure high-quality care management services. The exact number of direct reports may fluctuate based on business needs.
• Oversee the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary.
• Drive the team to meet key performance indicators (KPIs) effectively.
• Collaborate with the Director of Enhanced Care Management to implement changes and process improvements.
• Provide direct care management as needed to support organizational goals.
• Travel up to 20-25% may be required for training, meetings, and other business needs.

Manager, Case Management – RN

• Supervise a team of approximately 10-15 Lead Care Managers to ensure high-quality care management services.
• Oversee the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary.
• Drive the team to meet key performance indicators (KPIs) effectively.
• Collaborate with the Director of Enhanced Care Management to implement changes and process improvements.
• Provide direct care management as needed to support organizational goals.
• Travel up to 20-25% may be required for training, meetings, and other business needs.

Manager, Case Management – LCSW/LMFT

• Supervise a team of approximately 10-15 Lead Care Managers, both in the field and remotely, to ensure high-quality care management services. The exact number of direct reports may fluctuate based on business needs.
• Oversee the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary.
• Drive the team to meet key performance indicators (KPIs) effectively.
• Collaborate with the Director of Enhanced Care Management to implement changes and process improvements.
• Provide direct care management as needed to support organizational goals.
• Additional travel up to 20-25% may be required for training, meetings, and other business needs.

Director

• Provide day-to-day management and oversight of Palliative Care Delivery teams
• Lead interdisciplinary teams of Providers, RNs, Social Workers, and Medical Assistants
• Develop and implement program strategies, goals, and initiatives
• Drive execution and achievement of department KPIs
• Assess palliative care referrals based on patient and family needs
• Ensure delivery of coordinated, patient-centered care
• Partner with department leaders across the organization

Director, Palliative Care

• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
• Oversees the development of the client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
• Connect clients to other social services and supports that are needed
• Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
• Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
• Evaluate client’s progress and update SMART goals
• Provide mental health promotion
• Arrange transportation (e.g., ACCESS)
• Complete all documentation, including outcome measures within the timeframes established by the individual care plans
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
• Complete monthly reporting to ensure program compliance
• Attend training as assigned

Case Manager

Behavioral Health Case Manager

Product Manager

• partner closely with clinical staff, compliance teams, and operational stakeholders
• conduct in-depth analysis of healthcare processes
• design and maintain 'Product Implementation Playbooks'
• lead the product discovery process for new customer implementations
• work with customer IT and Clinical Ops teams to define configuration requirements
• act as the primary conduit between the customer’s 'Go-Live' experience and the engineering backlog
• define and track 'Successful Implementation' metrics
• work with engineering teams and product owners to break down complex requirements into actionable user stories
• ensure all product requirements align with HIPAA privacy and security regulations
• collaborate with legal and compliance teams

Junior Product Manager

LVN Case Manager

Manager, Care Management – RN

• Supervise a team of approximately 10-15 Lead Care Managers, both in the field and remotely, to ensure high-quality care management services
• Oversee the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary
• Drive the team to meet key performance indicators (KPIs) effectively
• Collaborate with the Director of Enhanced Care Management to implement changes and process improvements
• Provide direct care management as needed to support organizational goals
• Additional travel up to 20-25% may be required for training, meetings, and other business needs

Manager, Care Management – LCSW

• Supervise a team of approximately 10-15 Lead Care Managers
• Oversee the creation of Individual Care Plans
• Drive the team to meet key performance indicators (KPIs)
• Collaborate with Director(s) of Enhanced Care Management to implement changes
• Provide direct care management as needed
• Additional travel up to 20-25% may be required for training and meetings

Clinical Manager, LCSW

• Supervise a team of approximately 10-15 Lead Care Managers
• Oversee the creation of Individual Care Plans
• Drive the team to meet key performance indicators (KPIs)
• Collaborate with the Director(s) of Enhanced Care Management to implement changes and process improvements
• Provide direct care management as needed to support organizational goals
• Additional travel up to 20-25% for training and meetings

Vynca

Manager, Case Management, RN

Manager, Case Management – RN

Manager, Case Management – LCSW/LMFT

Manager, Case Management – LCSW/LMFT

Director, Palliative Care

Case Manager

Behavioral Health Case Manager

Junior Product Manager

LVN Case Manager

Manager, Care Management – RN

Manager, Care Management – LCSW

Case Manager

Clinical Manager, LCSW

Clinical Manager, RN

Clinical Manager, RN/LCSW