Vynca

Director

• Refine and implement program policies and procedures.
• Supervise Clinical Managers, Clinical Consultants, Lead Care Managers, and Support Staff.
• Oversee day to day ECM program.
• Ensure that ECM contract goals and objectives are met.
• Ensure contract regulatory and data requirements are met.
• Ensure records (electronic and physical) and billing requirements are kept up to standards.
• Oversee assessments, intakes, care planning, crisis management, transition plans.
• Oversee and ensure staff training.
• Run EHR reports as needed.
• Oversees claims submission, denials, and receipt of payments.
• Attends meetings and represents the organization with the public, local businesses, employers, health plans, vendors, regulatory and outside vendors.
• Provides reports to management and managed care plans regarding ECM as needed.
• Responsible for CalAIM program performance and successful execution of all SLAs
• Oversee all aspects of running an efficient team, focusing on role definition and attainment of goals
• Design and implement standard operating procedures and workflows for the department
• Develop strategic messaging that conveys the company’s value proposition and overcomes patient objections
• Manage quality assurance programs to enhance the client experience
• Develop KPIs that align team member performance to business objectives
• Manage P&L and report accurate business results in monthly operations reviews
• Apply creative, analytical solutions to business problems, with the ability to remain nimble and pivot quickly when needed
• Collaborate with other department leaders and foster cross functional cooperation, especially with business development for referral management and clinical operations for patient on-boarding
• Exemplify company culture by modeling core values of the organization and ensuring staff understands values and mission
• Other related duties as assigned.

Director, Enhanced Care Management

Manager

• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
• Oversees the development of the client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
• Connect clients to other social services and supports that are needed
• Advocate on behalf of the client with health care professionals
• Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
• Evaluate client’s progress and update SMART goals
• Provide mental health promotion
• Arrange transportation
• Complete all documentation, including outcome measures within the timeframes established by the individual care plans
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
• Complete monthly reporting to ensure program compliance
• Attend training as assigned

Clinical Case Manager

• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
• Oversees the development of the client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
• Connect clients to other social services and supports that are needed
• Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
• Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
• Evaluate client’s progress and update SMART goals
• Provide mental health promotion
• Arrange transportation (e.g., ACCESS)
• Complete all documentation, including outcome measures within the timeframes established by the individual care plans
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
• Complete monthly reporting to ensure program compliance
• Attend training as assigned

LVN Case Manager

Case Manager

• Clinical Oversight and Management of ECM Lead Care Managers to address clients' medical and behavioral health needs and social determinants of health
• Communicate directly with ECM Lead Care Managers and occasionally with patients via telephone, telehealth, or during Interdisciplinary Care Team meetings to discuss medication management/adherence and follow-up with PCPs, behavioral health providers, and specialists
• Guide crises encountered by ECM Lead Care Managers and serve as escalation point when necessary
• Collaborate with the client’s broader care team (PCP, BH clinicians, etc.) to provide client advocacy and ensure clients receive needed services
• Measure progress toward goals outlined in patient-centered individualized care plans
• Monitor team progress, coach Lead Care Managers, and manage performance where needed
• Supervise a team of approximately ten Lead Care Managers to ensure high-quality care management services
• Oversee the creation of Individual Care Plans and assess if clients' needs can be managed by an ECM Lead Care Manager
• Drive the team to meet key performance indicators (KPIs) effectively
• Collaborate with the Director of Enhanced Care Management to implement changes and process improvements
• Provide direct care management as needed to support organizational goals
• Hybrid duties performed through HIPAA-compliant hardware and software; travel throughout Sacramento County up to 2-3x per month as required

Clinical Manager

• Provide Clinical Oversight and Management of ECM Lead Care Managers to address clients' medical and behavioral health needs and social determinants of health
• Communicate directly with ECM Lead Care Managers and occasionally with patients via telephone, telehealth, or during Interdisciplinary Care Team meetings to discuss medication management/adherence and follow-up plans
• Guide crises encountered by ECM Lead Care Managers and serve as an escalation point when necessary
• Collaborate with the client’s broader care team (PCP, BH clinicians, specialists) to provide client advocacy and ensure needed services are delivered
• Measure progress toward goals outlined in patient-centered individualized care plans
• Monitor team progress, coach Lead Care Managers to succeed, and manage performance as needed
• Supervise a team of approximately ten Lead Care Managers to ensure high-quality care management services
• Oversee the creation of Individual Care Plans and assess if clients’ needs can be managed by an ECM Lead Care Manager
• Drive the team to meet key performance indicators (KPIs)
• Collaborate with the Director of Enhanced Care Management to implement changes and process improvements
• Provide direct care management as needed to support organizational goals
• Perform hybrid duties through HIPAA-compliant hardware and software, including travel throughout Los Angeles County up to 2-3x per month

• Directly manage and support the Clinical Outreach and Community Engagement teams responsible for enrolling patients into ECM and Palliative Care programs
• Set clear performance goals and KPIs for outreach efforts, including call volume, contact rates, enrollment conversions, and engagement quality
• Provide ongoing coaching, support, and performance feedback to ensure team alignment with patient-centered goals and regulatory standards
• Develop and lead strategies and workflows to identify and enroll eligible patients into both the Enhanced Care Management and Palliative Care programs
• Ensure outreach efforts align with eligibility criteria, clinical priorities, and program timelines and partner with clinical teams to facilitate smooth transitions from initial contact to care plan initiation
• Oversee outreach campaigns across multiple channels (phone, text, mail, events, community partnerships) and tailor messaging for diverse populations
• Monitor engagement metrics and adjust outreach strategies for continuous improvement
• Collaborate with Product, Data, Compliance, Care Management, Provider Relations, and Clinical Operations teams to optimize CRM workflows, patient tracking, reporting, and timely handoffs

Director, Patient Enrollment and Experience

• Serve as the client’s primary point of contact and coordinate with doctors, specialists, pharmacists, social services, and caregivers
• Manage client cases and coordinate health care benefits to ensure consensus about client needs and care
• Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services
• Oversee development of client care plans and SMART goal setting
• Provide services where the member resides or prefers (office-based, telehealth, or field-based) and conduct outreach and engagement
• Connect clients to social services and supports and advocate on behalf of clients with health care professionals
• Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
• Log activities in CRM and maintain up-to-date patient health records in EMR and other business systems
• Evaluate client progress, update goals, complete documentation and outcome measures within established timeframes
• Arrange transportation (e.g., ACCESS), complete monthly reporting, and attend assigned training

• Serve as the client’s primary point of contact and coordinate care with doctors, specialists, pharmacists, social services providers, and others
• Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services
• Oversee development of client care plans and goal setting; evaluate progress and update SMART goals
• Offer services where the member resides, seeks care, or finds most accessible (office-based, telehealth, or field-based)
• Conduct outreach and engagement activities to facilitate linkage to the ECM program and log activity in the CRM system
• Advocate on behalf of clients with health care professionals and connect clients to social services and supports
• Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Arrange transportation and manage referrals
• Complete all documentation and maintain up-to-date patient health records in the EMR and other business systems
• Complete monthly reporting to ensure program compliance and attend assigned training

• Internal Title: Lead Care Manager; report to Director of Enhanced Care Management, ECM Clinical Manager and/or ECM Program Manager
• Serve as the client's primary point of contact and manage client cases, coordinating with doctors, specialists, pharmacists, social services providers, caregivers, and other care team members
• Coordinate health care benefits, provide education, and facilitate member access to timely and cost-effective care
• Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and linkage to community-based services
• Oversee development of client care plans and SMART goals; evaluate client progress and update goals
• Offer services where the member resides or seeks care (office-based, telehealth, or field-based); arrange transportation as needed
• Connect clients to social services and supports and advocate on behalf of clients with health care professionals
• Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
• Conduct outreach and engagement activities, log activity in the CRM, maintain up-to-date EMR and documentation, complete monthly reporting, and attend assigned training

• Lead Care Manager (LCM) serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care.
• Manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner.
• Collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.
• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports.
• Oversees the development of the client care plans and goal settings.
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services.
• Connect clients to other social services and supports that are needed.
• Advocate on behalf of the client with health care professionals (e.g. PCP, etc.).
• Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles.
• Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system.
• Evaluate client’s progress and update SMART goals.
• Provide mental health promotion.
• Arrange transportation (e.g., ACCESS).
• Complete all documentation, including outcome measures within the timeframes established by the individual care plans.
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems.
• Complete monthly reporting to ensure program compliance.
• Attend training as assigned.

• Lead Care Manager role: serves as client's primary point of contact; coordinates with providers, manages client cases, coordinates health care benefits, provides education and facilitates access to care; develops and oversees client care plans and SMART goals; offers services in-office, telehealth, or field-based; connects clients to social services and supports; advocates with health care professionals; utilizes Motivational Interviewing, Harm Reduction, Trauma-Informed Care; conducts outreach and engagement and logs activity in CRM; evaluates client progress and updates goals; provides mental health promotion; arranges transportation; completes documentation and monthly reporting; maintains EMR and attends training.

Full-stack Engineer

• Design and implement GraphQL and RESTful APIs using FastAPI and Strawberry GraphQL
• Build and maintain backend services to support UI features, authentication flows, and patient/provider workflows
• Model data with SQLAlchemy and manage schema changes with Alembic
• Integrate with third-party APIs (e.g., HealthGorilla, Salesforce, PVerify, Google APIs, Slack)
• Write unit and integration tests using Pytest and testcontainers
• Maintain API security, access control, and logging practices
• Work with event driven architecture, CQRS design patterns, HAPI FHIR Server, full text/fuzzy and semantic search
• Build and maintain features in a React + TypeScript codebase using functional components and hooks
• Implement responsive UI components using Material UI (MUI) and Emotion for styling
• Manage client-side state using Redux Toolkit, Formik, and Yup
• Integrate with backend services via GraphQL (Apollo Client) and REST APIs (Axios)
• Handle authentication flows with Auth0 and build protected and dynamic routes with react-router-dom
• Write unit and integration tests for frontend using Vitest, React Testing Library, Playwright and MSW
• Implement features like file uploads, PDF generation, digital signature capture, and custom surveys
• Use LaunchDarkly for feature flagging and Vite for builds and local development
• Collaborate in Agile teams, participate in interviews and hiring process, and comply with background checks and screening processes

Full Stack Engineer

• Under the direction of the Director of Enhanced Care Management, ECM Clinical Manager and/or ECM Program Manager, the LCM serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care.
• The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner.
• The LCM collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.
• Hybrid (in-field and remote) care management duties as described below:
• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
• Oversees the development of the client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
• Connect clients to other social services and supports that are needed
• Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
• Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
• Evaluate client’s progress and update SMART goals
• Provide mental health promotion
• Arrange transportation (e.g., ACCESS)
• Complete all documentation, including outcome measures within the timeframes established by the individual care plans
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
• Complete monthly reporting to ensure program compliance
• Attend training as assigned

• Lead Care Manager (internal title) serving as primary point of contact for clients and coordinating with doctors, specialists, pharmacists, social services, and caregivers.
• Manage client cases, coordinate health care benefits, provide education, and facilitate timely, cost-effective access to care.
• Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services.
• Oversee development of client care plans and SMART goals; evaluate progress and update goals.
• Offer services where the member resides, seeks care, or finds most accessible (office-based, telehealth, or field-based).
• Conduct outreach and engagement, log activity in CRM, and maintain up-to-date patient records in EMR and other systems.
• Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care.
• Arrange transportation and complete required documentation and monthly reporting to ensure program compliance.
• Attend assigned training and collaborate with care team to promote wellness, recovery, independence, resilience, and member empowerment.
• Hybrid position requiring travel throughout Riverside County, CA.

• Clinical Lead Care Manager (CLCM) serving as the client’s primary point of contact and coordinating with providers to manage client care
• Manage client cases, coordinate health care benefits, provide education, and facilitate member access to timely and cost-effective care
• Collaborate with caregivers, providers, and the Care Team to promote wellness, recovery, independence, resilience, and member empowerment
• Hybrid position requiring travel throughout Sacramento County with both in-person and remote duties
• Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services and supports
• Oversee development of client care plans and SMART goals; evaluate client progress and update goals
• Offer services where the member resides or finds most accessible (office, telehealth, or field-based services) and conduct outreach to facilitate linkage to the ECM program
• Advocate on behalf of the client with health care professionals and connect clients to social services and supports
• Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
• Maintain up-to-date patient health records in EMR and CRM; complete documentation, outcome measures, and monthly reporting; attend training as assigned

• Lead Care Manager serving as primary point of contact, coordinating with doctors, specialists, pharmacists, social services, and caregivers to align client needs and care.
• Manage client cases, coordinate health care benefits, provide education, and facilitate timely, cost-effective access to care.
• Collaborate with caregivers, providers, and Care Team to promote wellness, recovery, independence, resilience, and member empowerment.
• Hybrid role requiring travel throughout the San Francisco Bay Area including San Francisco, Marin, and San Mateo Counties.
• Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community referrals.
• Oversee development of client care plans and goal setting.
• Offer services in-office, via telehealth, or field-based where members reside or seek care.
• Connect clients to social services and supports; advocate with healthcare professionals.
• Utilize evidence-based practices (Motivational Interviewing, Harm Reduction, Trauma-Informed Care).
• Conduct outreach and engagement; log activity in CRM.
• Evaluate progress, update SMART goals, provide mental health promotion, arrange transportation.
• Complete documentation and maintain EMR and other business systems; complete monthly reporting; attend training.

• Lead Care Manager serving as primary contact and coordinating care among providers to ensure client needs are met
• Manage client cases, coordinate healthcare benefits, provide education and facilitate timely, cost-effective access to care
• Assess member needs across physical, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services
• Oversee development of client care plans and SMART goals; evaluate progress and update goals
• Offer services in-office, via telehealth, or field-based where member resides or seeks care
• Connect clients to social services and supports; arrange transportation (e.g., ACCESS)
• Advocate with healthcare professionals and utilize evidence-based practices like Motivational Interviewing, Harm Reduction, Trauma-Informed Care
• Conduct outreach and engagement; log activity in CRM and maintain EMR and business system records
• Complete documentation and monthly reporting; attend assigned training
• Hybrid role requiring travel throughout Santa Clara County and field work

Lead Care Manager at Vynca serving as the client’s primary contact; coordinates care with providers to align on client needs and care; manages client cases and coordinates benefits; educates and facilitates access to care; collaborates with caregivers; promotes wellness and member empowerment; this is a hybrid role that requires traveling throughout the San Joaquin County area.
What you’ll do: assess member needs across physical/mental health, SUD, oral health, palliative and memory care, trauma-informed care, social supports, housing; develop care plans and goals; offer services where the member is; connect to social services; advocate with healthcare professionals; use Motivational Interviewing, Harm Reduction, Trauma-Informed Care; engage with CRM; evaluate progress and update SMART goals; provide mental health promotion; arrange transportation; complete documentation; maintain EMR records; complete monthly reporting; attend training.
Your experience and qualifications: Monday-Friday 8:30am-5:00pm; 2+ years of care management experience; knowledge of social determinants of health; clean driving record and reliable transportation; strong communication; interpersonal skills; computer skills; bilingual English/Spanish is a plus

System Administrator

• Manage, optimize, and innovate HRIS systems, ensuring data accuracy and seamless integration with other platforms.
• Design and implement automation solutions using PowerShell and Python to streamline workflows and eliminate inefficiencies.
• Identify opportunities to connect and enhance systems so they work together more effectively.
• Lead and spearhead IT projects from concept to delivery, ensuring successful adoption and measurable results.
• Administer and configure Google Workspace / Google Admin Console environments.
• Ensure all systems meet HIPAA compliance and proactively identify and mitigate vulnerabilities.
• Implement and maintain Sophos security solutions.
• Provide exceptional, patient end-user support with a strong focus on customer experience.
• Collaborate with cross-functional teams, bringing creative problem-solving and excellent communication to every project.

Director, Enhanced Care Management

Clinical Case Manager

LVN Case Manager

LVN Case Manager

Clinical Case Manager

Clinical Case Manager

LVN Case Manager

Case Manager

Case Manager

Case Manager

Case Manager

Clinical Manager

Clinical Manager

Director, Patient Enrollment and Experience

Clinical Case Manager

LVN Case Manager

Case Manager

Case Manager

Case Manager

Full Stack Engineer

Case Manager

Case Manager

LVN Case Manager

Case Manager

Case Manager

Case Manager

Systems Administrator