Vynca

Full-stack Engineer

• Build production-grade applications across the full stack for Vynca Clinical
• Own features end-to-end, from backend APIs to frontend UI
• Collaborate with design, product, and engineering teammates
• Design and implement GraphQL and RESTful APIs using FastAPI and Strawberry GraphQL
• Build and maintain backend services supporting UI features, authentication flows, and patient/provider workflows
• Model data with SQLAlchemy and manage schema changes with Alembic
• Integrate with third-party APIs including HealthGorilla, Salesforce, PVerify, Google APIs, and Slack
• Write unit and integration tests using Pytest and testcontainers
• Maintain API security, access control, and logging practices
• Work with event-driven architecture, CQRS design patterns, HAPI FHIR Server, full-text/fuzzy search, and semantic search
• Build and maintain React and TypeScript features using functional components and hooks
• Implement responsive UI components with Material UI and Emotion
• Manage client-side state using Redux Toolkit, Formik, and Yup
• Integrate backend services through Apollo Client, GraphQL, REST APIs, and Axios
• Handle authentication flows with Auth0
• Build protected and dynamic routes with react-router-dom
• Write frontend unit and integration tests using Vitest, React Testing Library, Playwright, and MSW
• Implement file uploads, PDF generation, digital signature capture, and custom surveys
• Use LaunchDarkly for feature flagging and Vite for builds and local development
• Participate in phone screens, online assessments, interviews, offers, and background/reference checks as applicable
• Perform essential duties using computer, laptop, video-conferencing, and occasional physical activities; occasional travel may be required

Senior Full Stack Engineer

People Operations

• Schedule interviews across multiple time zones and calendars
• Coordinate with candidates, hiring managers, and interview panels
• Send timely follow-ups to candidates, interviewers, and hiring managers
• Track interview stages and flag delays or scheduling conflicts
• Assist with posting, updating, and closing job requisitions across job boards and careers pages
• Conduct reference checks and verify the authenticity and legitimacy of references
• Initiate, track, and review background check requests through third-party vendors
• Escalate background-check discrepancies or red flags
• Manage and triage the shared People Operations inbox
• Respond to routine inquiries and route complex issues to the appropriate team member
• Assist with leave management administration, record updates, and documentation follow-up
• Contact tax agencies regarding payroll or tax-related administrative matters
• Respond to unemployment, state-form, and other third-party or state-agency requests
• Support new-hire onboarding, background-check verifications, licensure support, I-9 administration, and new-hire orientation calls
• Administer HR/People Operations platforms, including HRIS, employee recognition platform, and internal team site
• Support ad hoc People Operations projects and administrative tasks

People Operations Coordinator

Nurse

• Manage patients assigned to the Care Team and align RN and Interdisciplinary Team visit frequencies with patient acuity and needs
• Communicate with patients via phone and video conferencing according to care plans
• Provide patient care within scope of practice and provider orders
• Assess and enroll patients and complete initial referral follow-ups
• Develop and update care plans based on ongoing assessments
• Manage patient medications, including implementing orders, maintaining medication lists, assisting with refills, and ensuring adequate supply
• Provide patient follow-up and education on new medication orders
• Facilitate requisition of medical supplies and durable medical equipment
• Complete care coordination, documentation updates, and communication with primary care providers and other physicians
• Coordinate with the Interdisciplinary Team and external agencies, including advanced care planning and hospice referrals
• Educate patients and caregivers on Vynca services, disease processes, symptom management, and medication tracking
• Cover patient care for other care teams during normal working hours
• Perform additional duties as assigned

Registered Nurse

Recruitment

• Lead talent acquisition efforts to attract top-tier healthcare talent
• Establish an effective talent acquisition strategy to build a world-class team
• Conduct full-cycle recruitment for corporate and healthcare professionals
• Recruit across a wide range of roles and adapt to diverse staffing needs
• Build relationships and collaborate with senior management and hiring managers to understand hiring needs and team goals
• Partner with the broader people team to build efficient and scalable recruiting processes
• Design and develop job postings, job descriptions, and position requirements
• Source active and passive candidates through online and internal databases, employee referrals, networking, and research
• Screen applicants and conduct video interviews
• Ensure candidates meet licensing, certification, education, and experience requirements
• Assist with collecting certification documents
• Manage candidate activity in the applicant tracking system
• Travel bi-annually to on-site TA and People meetings

Recruiter

Manager

• Own daily, weekly, and monthly outreach and enrollment targets for assigned expansion markets
• Monitor outreach performance in real time and redirect team effort to address shortfalls
• Lead daily enrollment huddles covering results, call targets, priority lists, and barriers
• Manage outreach list hygiene, call cadence, attempt rules, and time-of-day strategy
• Partner with reporting to develop and refine performance dashboards and reports
• Produce daily and weekly reporting for clinical, growth, and executive leadership; escalate risks with recovery plans
• Translate expansion goals into staffing plans, volume requirements, and productivity expectations
• Collaborate with Marketing and senior leadership on strategies, messaging, materials, scripting, and campaign timing
• Directly supervise and develop the Enrollment RN, Enrollment Medical Assistants, Outreach Specialists, and in-person Clinical Liaison
• Complete annual performance reviews and conduct weekly 1:1s, coaching, and performance management
• Oversee Clinical Liaison field activity, referral source engagement, on-site enrollment support, and market coordination
• Ensure clinical screening, eligibility review, consent conversations, documentation, and enrollment workflows meet standards
• Monitor and coach call quality through call reviews and side-by-side observation
• Support onboarding, training, mentoring, and precepting of enrollment staff
• Ensure daily outreach coverage across time zones and manage call-offs, PTO, and schedule changes
• Conduct routine audits for eligibility accuracy, documentation completeness, compliance, and workflow adherence
• Identify and resolve workflow issues affecting reach rate, conversion, or speed to enrollment
• Support program improvements, standardization, and scalability during new-market launches
• Collaborate with Providers, clinical teams, health plans, and referral partners to ensure handoff to ongoing care
• Provide direct outreach, screening, or patient care delivery as needed
• Travel for training, meetings, market launches, and other business needs as required

Enrollment Manager, RN

General

• Engage with prospective clients and record all interactions in the Client Relationship Management (CRM) system
• Make 60–100 outbound calls daily to prospective clients
• Educate prospective clients about Enhanced Care Management (ECM) services
• Facilitate enrollment by assessing client needs and linking clients with the care management team
• Convey essential information and client preferences to the care team for personalized care planning
• Assist clients in completing psychosocial assessments and developing care plans with actionable goals
• Review medical charts to document client needs and recommend appropriate interventions
• Apply Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Participate in weekly Team Operations Meetings to coordinate and optimize care delivery

Patient Engagement Specialist

Compliance

• Support day-to-day healthcare regulatory compliance activities across the organization
• Evaluate healthcare regulatory, payer, and program requirements and translate them into actionable compliance activities
• Partner with Compliance and operational leaders to identify needs and coordinate implementation
• Maintain regulatory compliance tools, documentation, and tracking mechanisms
• Advise operational teams on healthcare regulatory processes and documentation expectations
• Monitor compliance action items and escalate outstanding items or risks
• Support regulatory assessments and readiness activities for new state expansion
• Review state-specific healthcare operational, licensure, payer, and program requirements
• Develop and maintain state-specific regulatory readiness documentation, checklists, and implementation resources
• Support post-launch compliance activities for new markets
• Manage governance and lifecycle management of policies, SOPs, workflows, and compliance documentation
• Coordinate development, standardization, review, revision, and maintenance of policies and procedures
• Manage a centralized, version-controlled document repository
• Establish processes for document reviews, approvals, version control, and communicating updates
• Oversee governance of contract lifecycle management, vendor/BAA tracking, attestations, and delegation agreements
• Ensure policies, procedures, workflows, and clinical guidelines reflect current practices
• Align compliance training materials with current policies and workflows
• Maintain audit-ready documentation trails
• Identify opportunities to improve compliance processes, documentation, lifecycle governance, and workflows
• Serve as the regulatory and governance resource for Compliance, Clinical Operations, Palliative Care, ECM, Operations, Product/EMR, and other teams
• Provide regulatory and documentation guidance during cross-functional projects and new initiatives

Healthcare Regulatory & Governance Manager

• Serve as the client’s primary point of contact and partner with healthcare providers and support services
• Manage client cases and coordinate healthcare benefits
• Provide education and facilitate timely, cost-effective access to care
• Collaborate with caregivers, family support persons, providers, and the Care Team
• Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services
• Oversee client care plans and goal setting
• Deliver office-based, telehealth, or field-based services where members can access them
• Connect clients with social services and supports
• Advocate for clients with healthcare professionals
• Use Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities and log activity in the CRM system
• Evaluate client progress and update SMART goals
• Provide mental health promotion
• Arrange transportation, including ACCESS
• Complete documentation and outcome measures within care-plan timeframes
• Maintain patient health records in the EMR and other business systems
• Complete monthly compliance reporting
• Attend assigned training

Clinical Case Manager

• Architect, design, and lead scalable, high-performance systems using event-driven and distributed architectures.
• Champion best practices in system design, code quality, CI/CD pipelines, and observability.
• Own end-to-end delivery of mission-critical products from concept through deployment.
• Design and implement real-time data pipelines and event-streaming/ETL flows processing millions of records per second.
• Build batch and streaming hybrid architectures using Kafka Streams, Flink, and Spark Streaming.
• Integrate, transform, and serve healthcare data standards at scale, including FHIR, CCDA, HL7 V2/V3, and DICOM.
• Build resilient, API-driven microservices and customer-facing applications with robust versioning and backward compatibility.
• Optimize API latency, error rates, and infrastructure through caching, refactoring, and infrastructure improvements.
• Design fault-tolerant, cloud-native AWS and Kubernetes solutions focused on resilience, cost efficiency, and scalability.
• Lead legacy modernization, data lake, and data warehouse implementation efforts.
• Partner with product managers and stakeholders to translate business requirements into technical solutions.
• Drive R&D initiatives involving AI/ML integration and real-time analytics.
• Communicate complex technical concepts to non-technical audiences and align cross-functional teams.
• Mentor engineers and provide technical leadership across key projects.

Senior Software Engineer

Social Worker

• Conducts comprehensive psychosocial assessments to identify patient and family strengths, barriers, and support needs through in-person visits, video technology, and telephone calls
• Provides grief and bereavement support to patients and families, including anticipatory grief counseling and funeral service assistance
• Screens for and addresses mental health concerns including depression, anxiety, and caregiver stress
• Assesses for safety risks including suicide ideation, abuse, neglect, and unsafe living conditions
• Participates in weekly interdisciplinary team (IDT) meetings to discuss patient care plans
• Provides medical social work case management to a given group of patients and their families
• Assesses and responds to the psychosocial, practical, financial, and legal concerns of the patients and families/support systems
• Assists patients and families in accessing and using community resources
• Assists patients and families with the navigation of social and healthcare systems
• Mediates conflicts between families and care networks
• Completes financial needs assessments and assists with navigation on Medicare, Medicaid, Disability, Social Security, and Veterans Affairs benefits
• Assesses for spiritual and medical needs and communicates these promptly to the interdisciplinary team
• Establishes and maintains relationships with community resources
• Identifies problems, goals, interventions, and frequency of visits to complete the social work Plan of Care
• Facilitates advance care planning, including advance directive and POLST completion
• Completes documentation within 48 hours
• Coordinates with the interdisciplinary team and external agencies as necessary, including facilitating hospice referrals
• Assists with community outreach and education regarding Vynca services

Community Health Worker

• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
• Oversees the development of the client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
• Connect clients to other social services and supports that are needed
• Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
• Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
• Evaluate client’s progress and update SMART goals
• Provide mental health promotion
• Arrange transportation (e.g., ACCESS)
• Complete all documentation, including outcome measures within the timeframes established by the individual care plans
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
• Complete monthly reporting to ensure program compliance
• Attend training as assigned

Behavioral Health Case Manager

DevOps Engineer

• Design, provision, and manage AWS infrastructure using Terraform as the source of truth
• Operate, maintain, and scale production workloads running on Kubernetes
• Package, deploy, and manage applications using Helm and infrastructure automation tools
• Build, operate, and improve distributed and event-driven systems, including event sourcing, partitioning, event ordering, replay, and failure recovery mechanisms
• Define, monitor, and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets to balance reliability and engineering velocity
• Develop automation for deployment, scaling, monitoring, incident response, and operational workflows to reduce manual effort and improve system resilience
• Own platform observability by implementing and maintaining metrics, logging, tracing, monitoring, and alerting solutions
• Lead incident response efforts, facilitate blameless postmortems, and drive long-term corrective actions that improve system reliability
• Partner with Product and Engineering teams on capacity planning, performance optimization, and resilient system design
• Implement and maintain security best practices to support HIPAA, SOC 2, and other compliance requirements
• Participate in an on-call rotation and provide operational support for production systems

Vynca

Senior Full Stack Engineer

People Operations Coordinator

Registered Nurse

Recruiter

Enrollment Manager, RN

Patient Engagement Specialist

Healthcare Regulatory & Governance Manager

Clinical Case Manager

Senior Software Engineer

Social Worker

Community Health Worker

Behavioral Health Case Manager

Site Reliability Engineer

LVN Case Manager

Community Health Worker