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Clinical Case Manager
VyncaClinical Case Manager coordinating complex-care services for Vynca members in San Diego. Assessing needs, managing care plans, and connecting vulnerable populations with healthcare and community supports.
Posted 8/6/2026full-timePoway • California • 🇺🇸 United StatesJuniorMid-Level💰 $32 - $38 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care management and coordination, utilizing Motivational Interviewing and Trauma-Informed Care principles to advocate for clients and connect them with necessary healthcare and social services. Proficient in managing client care plans, evaluating progress, and maintaining accurate health records within compliance standards.
Highest-signal resume keywords
California Licensed Vocational Nurse (LVN)Care ManagementMotivational InterviewingCommunity Resources KnowledgeBilingual Spanish/English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationClient AdvocacySMART Goals EvaluationHealth Record MaintenanceCompliance Reporting
Soft Skills
Excellent Communication SkillsPositive Interpersonal Skills
Tools & Technologies
CRM SystemEMR SystemGoogle WorkspaceMS Office
Certifications & Qualifications
California Licensed Vocational Nurse (LVN)
Industry Keywords
Healthcare ProvidersSocial Determinants of HealthVulnerable PopulationsTelehealth ServicesPalliative Care
About the role
Key responsibilities & impact- Serve as the client’s primary point of contact and partner with healthcare providers and support services
- Manage client cases and coordinate healthcare benefits
- Provide education and facilitate timely, cost-effective access to care
- Collaborate with caregivers, family support persons, providers, and the Care Team
- Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services
- Oversee client care plans and goal setting
- Deliver office-based, telehealth, or field-based services where members can access them
- Connect clients with social services and supports
- Advocate for clients with healthcare professionals
- Use Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
- Conduct outreach and engagement activities and log activity in the CRM system
- Evaluate client progress and update SMART goals
- Provide mental health promotion
- Arrange transportation, including ACCESS
- Complete documentation and outcome measures within care-plan timeframes
- Maintain patient health records in the EMR and other business systems
- Complete monthly compliance reporting
- Attend assigned training
Requirements
What you’ll need- Active California Licensed Vocational Nurse (LVN) license required
- Reside within 25 miles of the assigned territory
- Willing and able to work Monday-Friday, 8:30am-5:00pm, in the field and remotely
- 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
- Working knowledge of government and community resources related to social determinants of health
- Excellent oral and written communication skills
- Positive interpersonal skills
- Valid driver’s license and reliable transportation
- General computer skills
- Working knowledge of Google Workspace, MS Office, and the internet
- Bilingual Spanish/English preferred
- Must be legally authorized to work in the United States
- Must complete required background screening
- Patient-, client-, or customer-facing employees must be vaccinated against influenza, subject to accommodation requests
Benefits
Comp & perks- Medical, dental, and vision insurance
- Income protection benefits
- Flexible PTO
- Company holidays
- 401(k)
- Wellness benefits
- Mileage reimbursement for field roles per IRS guidelines
- Bonus eligibility