Vultr

Architect

• Architect and maintain the end-to-end BI infrastructure, leveraging Google BigQuery, Fivetran, Looker, and Power BI to ensure data integrity, reliability, and accessibility.
• Lead the development of key dashboards and reports, with a heavy focus on Power BI, to monitor critical KPIs across Finance, Sales (Salesforce/Netsuite), Marketing, and Operations.
• Drive the BI strategy roadmap tech stack in its entirety to achieve synergy and a cohesive vision.
• Perform complex hands-on data modeling and ETL/ELT work to integrate data from diverse sources, including Netsuite, Salesforce, and a Homegrown application.
• Collaborate closely with executive leadership to understand strategic objectives and translate them into measurable, actionable data requirements and reporting structures.
• Engage directly with business unit owners to democratize data and enable self-service analytics where appropriate, reducing reliance on the central BI team for routine requests.
• Oversee data security and compliance measures related to data assets and reporting environments

Senior Business Intelligence Architect

DevOps Engineer

• Build and maintain production-grade automation using Ansible, Terraform, and Go
• Develop and enhance core services behind VKE, VLB (HAProxy), VCR (Container Registry), and Inference
• Engage deeply with Kubernetes internals (scheduler, kubelet, controllers, CRDs)
• Design, implement, and improve container runtime integrations (containerd, runc, OCI)
• Architect CI/CD improvements and deployment pipelines for large-scale systems
• Troubleshoot complex issues across networking, load balancing, containers, and distributed systems
• Contribute directly to Vultr’s open-source ecosystem (terraform provider, crossplane, vultr-cli, govultr)
• Improve overall reliability, observability, and operability of cloud-native services
• Collaborate with product, platform, and infrastructure teams on feature delivery

Cloud Engineer

• Build, mentor, and grow a high-performing Cloud Networking engineering team, providing regular coaching, setting clear expectations, and helping engineers reach the next stage of their careers.
• Create a healthy engineering culture centered on ownership, curiosity, collaboration, and long-term craftsmanship in networking software.
• Drive strong engineering fundamentals - testing, validation, reproducibility, rollback safety, change control, observability, and operational readiness
• Own the Cloud Networking roadmap, including VPC, routing, NAT/IGW, firewall/security groups, and customer-facing networking features.
• Manage and mentor a team of network-minded software engineers building automation, controllers, and dataplane implementations for scale.
• Drive development of networking APIs and control-plane logic, ensuring correctness, scalability, and straightforward integration into Vultr’s platform and orchestration layers.
• Lead the architecture and implementation of EVPN-VXLAN fabrics, overlay construction, VRF segmentation, route distribution, and dataplane policy enforcement.
• Own the automation stack for network provisioning and lifecycle management - Network device configuration generation, device onboarding flows, controller logic, and intent application.
• Partner with Platform Engineering, Orchestration, Compute, and GPU/AI teams to integrate networking behavior into provisioning workflows and cluster operations.
• Define the model and schema for new network constructs (e.g., VPC features, routing modes, Gateway/NAT capabilities, private connectivity, cross-region constructs).
• Ensure quality and consistency across network software — testing, validation, rollbacks, canaries, structured CI/CD, reproducibility, auditability.
• Work with Architecture to align feature design with long-term fabric strategy (EVPN, VTEP lifecycle, multi-tenant segmentation, QoS, RDMA coexistence).
• Coordinate with NetDevOps to build operational tooling, validate configurations, improve telemetry, and close automation gaps.

Manager, Cloud Networking

Director

• Own end-to-end delivery of customer infrastructure deployments across compute, storage, and networking products.
• Lead cross-functional coordination between Engineering, Operations, and Customer Success to meet contractual delivery timelines and SLAs.
• Build and standardize project templates, runbooks, and delivery playbooks for repeatable success.
• Establish measurable KPIs for delivery (on-time delivery %, SLA compliance, customer satisfaction, deployment error rate).
• Drive continuous improvement through post-implementation reviews, root-cause analysis, and automation of manual processes.
• Partner with SRE and Platform Engineering to ensure scalable and resilient deployment pipelines.
• Serve as executive point of contact for major customer deployments and escalations.
• Translate customer technical and business requirements into clear internal delivery plans.
• Ensure proactive communication and transparency during onboarding and implementation phases.
• Lead a team of Service Delivery Managers, Project Managers, and Implementation Engineers.
• Define roles, hiring plans, and professional development paths to scale the delivery organization.
• Instill a culture of accountability, customer focus, and operational rigor.
• Maintain governance over all active implementation projects and service delivery health metrics.
• Report performance to executive leadership, identifying risks, dependencies, and mitigations.
• Align delivery outcomes to company OKRs, revenue milestones, and customer expansion goals.

Director of Service Delivery

Manager

• Own the end-to-end RMA lifecycle for servers, networking, and storage hardware across global data centers
• Lead a growing global team of RMA Specialists and RMA Project Managers in pursuit of all objectives.
• Engage OEMs and hardware vendors to initiate, track, and resolve RMAs while enforcing SLAs and warranty terms
• Build standardized RMA intake, triage, approval, and execution workflows
• Develop failure trend, MTBF, and aging RMA reporting to identify systemic hardware risks and vendor quality issues
• Partner with Procurement to support sourcing decisions using failure and return data
• Collaborate with Capacity Planning to incorporate attrition and replacement data into forecast models
• Perform audits of asset records, serial tracking, and warranty coverage to ensure financial and operational accuracy
• Coordinate replacement logistics and spare availability to minimize service impact and downtime
• Produce executive dashboards summarizing RMA volume, turnaround time, vendor performance, and risk exposure.

RMA Manager

Account Executive

• Own and grow strategic customer relationships
• Accelerate the adoption of Vultr’s AI cloud infrastructure solutions
• Understand customer priorities, technical requirements, and business goals
• Provide thought leadership on AI/ML trends and optimization strategies
• Work cross-functionally with Product Management, Solutions Engineering, and Customer Success
• Document and maintain accurate sales activity data in CRM tools
• Understand and leverage the AI partner ecosystem to enhance Vultr’s value proposition

Strategic Account Director

• Assist Vultr in generating Cloud Compute revenue with a focus on customers within target accounts.
• Partner with Sales Development team to open doors quickly and assess customers' need for Cloud Infrastructure and related products & services.
• Ownership of results and forecasting
• Leverage Salesforce, ZoomInfo and other sales tech stack tools.
• Collaborate with Solutions Engineering and Product Management to help support product roadmap and customer success.

Engineer

• Primary responsibility is to improve the performance of Vultr’s high performance, cloud-based storage offerings from a customer-focused perspective
• Perform benchmarking and analysis of storage performance in various combinations of our storage products and GPU and Compute products.
• Analyze and recommend performance tuning to improve storage performance across these benchmarks.
• Continually enhance the Ceph-based Cloud Storage System in terms of stability, scalability, functionality, performance and cost
• Actively participate in the design and architecture decisions for Ceph-based Cloud Storage
• Develop automation framework and improvements for our Ceph-based Cloud Storage infrastructure
• Optimize existing metrics collection and alerting systems
• Contribute to our internal documentation and knowledge base

Storage Performance Engineer

Analytics Engineer

• Develop and maintain capacity models for compute, storage, and network infrastructure across global environments.
• Build and productionize advanced time‑series forecasts (e.g., ARIMA/ETS, Prophet, XGBoost/LightGBM) to predict demand, saturation points, and runway.
• Conduct scenario modeling (“what‑if”) on deployment plans, workload changes, demand spikes, and hardware refresh strategies.
• Analyze historical utilization to identify emerging risks, inefficiencies, and optimization opportunities.
• Design, build, and maintain Python‑based data pipelines for ingesting, transforming, and validating large‑scale infrastructure telemetry.
• Create ETL/ELT workflows to support analytics, modeling, and reporting.
• Integrate data from observability platforms (e.g., Prometheus/Grafana), CMDB/asset systems, and internal services.
• Develop APIs/services to expose forecast results and capacity signals to dashboards and tooling.
• Build executive‑ready dashboards in Power BI (DAX, Power Query, custom visuals) and integrate real‑time forecasting outputs.
• Deliver clear, compelling insights to engineering, operations, and finance leaders to support both strategic and tactical decision‑making.
• Automate reporting workflows and ensure up‑to‑date visibility into runway, utilization, and risk posture.
• Partner with engineering, operations, and finance teams to align capacity plans with growth, reliability, and cost objectives.
• Establish standards for model governance, documentation, and data quality.
• Drive continuous improvement of capacity planning systems, tooling, and analytics frameworks.

Infrastructure Capacity Analytics Engineer

Artificial Intelligence

• Architect large-scale GPU clusters within fixed site power budgets that optimizes for maximum GPU density while reserving necessary headroom for compute services, storage, and networking.
• Model and validate power consumption across the full cluster bill of materials (GPUs, CPUs, NICs, switches, fabric components, storage, and facility limits).
• Evaluate tradeoffs across multiple fabric networking architectures (InfiniBand, RoCE, SpectrumX) as well as multi-plane, 2-tier/3-tier, and rail-optimized topologies.
• Determine network scale limits based on switch radix, link speed, topology, and blocking requirements.
• Gather, interpret, and maintain detailed SKU-level power and thermal specifications for GPUs, NICs, switches, DPUs, storage, and server platforms.
• Develop power-aware cluster configuration templates and capacity-planning models that can scale across sites with varying constraints and allow for quick iteration and ideation.
• Document architecture, design choices, tradeoff analyses, and operational considerations for deployment and lifecycle management.
• Provide guidance on future-proofing, including the ability to incorporate next-gen GPUs, NICs, or fabrics.
• Collaborate with vendors on novel fabric architectures that enable large-scale cluster deployments (100k+ GPUs)

AI Cluster Architect

• Automate deployment and operations of large-scale RDMA (RoCEv2) Ethernet fabrics across Vultr data centers.
• Build Ansible and Python-based frameworks to provision, validate, and remediate underlay and overlay networks.
• Integrate network automation with Vultr’s source-of-truth systems (NetBox, OpsMill) for intent-driven configuration and validation.
• Develop telemetry ingestion and correlation pipelines (gNMI, Prometheus, Kafka, custom collectors) for real-time network health and performance metrics.
• Collaborate with platform, orchestration, and product engineering teams to optimize RDMA performance, PFC/ECN behavior, and path symmetry across fabrics.
• Implement CI/CD workflows for network configuration changes — validation, pre-checks, and rollbacks.
• Investigate complex network behaviors across layers — flow hashing, congestion domains, ECMP, and overlay interactions.
• Contribute to the design of next-generation GPU and AI interconnect fabrics, ensuring seamless integration into Vultr’s global network architecture.

Network DevOps Engineer, RDMA Fabric Automation

Project Manager

• Manage the full RMA process from initiation to closure (return, repair, replacement, and follow-up).
• Coordinate with internal teams (IT, operations, procurement, finance) and external vendors or OEMs.
• Track warranty statuses, create RMA tickets, and ensure timely resolution and delivery.
• Oversee the physical movement of hardware between customer sites, warehouses, and repair centers.
• Ensure accurate documentation of serial numbers, asset tags, and shipping records.
• Maintain detailed records of all incoming/outgoing RMA items.
• Monitor RMA trends, failure rates, and recurring issues.
• Develop dashboards and reports for leadership on RMA status, cycle times, and vendor performance.
• Conduct root cause analysis and suggest process improvements.
• Liaise with vendors on return approvals, replacement timelines, and escalation handling.
• Support customer service or technical support teams on RMA-related queries or SLAs.
• Ensure customer satisfaction by managing expectations and providing timely updates.
• Ensure compliance with internal policies, warranty terms, and regulatory requirements.
• Maintain SOPs, logs, audit trails, and reports for all RMA transactions.

RMA Project Manager

• Work on technical design for next-gen cloud networking: VPC, security groups, gateways, routing domains
• Drive implementation of control/data plane features and network orchestration
• Manage services like BGP peering, tenant isolation, and network policy enforcement
• Prototype and validate new capabilities at scale
• Support production systems and incident response
• Extend Vultr’s control plane to integrate networking features

Senior Software Engineer, Cloud Networking

Full-stack Engineer

• Identify and prioritize new marketplace application offerings based on customer inquiry, market trends, and business objectives.
• Build and maintain existing and new marketplace applications using snapshots and open source automated deployment scripts.
• Collaborate with third-party application providers to onboard their applications to the marketplace, providing technical guidance and ensuring quality standards.
• Develop and maintain internal and customer facing documentation, including deployment guides, configuration instructions, and troubleshooting resources.
• Work closely with the Developer Relations team to create educational content, tutorials, etc for marketplace offerings.
• Provide technical feedback and platform feature requests to engineering teams based on Marketplace user needs and vendor requirements.
• Maintain CI/CD pipelines for automated testing, building, and deployment of marketplace applications

Software Developer – Marketplace Applications

Operations

• Continually enhance the Ceph-based Cloud Storage System in terms of stability, scalability, functionality, performance and cost
• Actively participate in the design and architecture decisions for Ceph-based Cloud Storage
• Develop automation framework and improvements for our Ceph-based Cloud Storage infrastructure
• Optimize existing metrics collection and alerting systems
• Contribute to our internal documentation and knowledge base
• Monitor Cloud Storage infrastructure to ensure high availability and reliability of our services
• Partner with Network and Operations teams for capacity expansion and maintenance windows
• Evaluate new technologies, advance storage features and new operational methodology to drive efficiency and effectiveness
• Research and Develop cutting edge features for Ceph-based Cloud Storage
• Participate in meetings as required
• Job shadowing of new hires or other team members as required
• Effectively communicate cross-functionally
• Work independently as well as collaborate with team members and project stakeholders