Vultr

LLM Engineer

• Manage project statuses and ensure technical work, dependencies, and risks are accurately captured and reported.
• Facilitate sprint planning for engineering teams balancing planned roadmap work against frequent interrupt-driven requests.
• Assist with departmental reporting by translating engineering progress into clear, concise updates for leadership.
• Work with engineering teams to capture current and future work prioritization, including technical requirements, constraints, and tradeoffs — particularly around capacity allocation between planned sprints and unplanned escalations.
• Collaborate with cross-functional teams to ensure project objectives are met.
• Maintain project timelines, task lists, and statuses, with visibility into how interrupt work impacts planned commitments.
• Regularly communicate project status, risks, and issues with key stakeholders, including proactive flagging when interrupt volume threatens sprint goals.
• Assist with engineering team planning and roadmapping, ensuring technical capacity, dependencies, and platform considerations are accounted for.

Technical Project Manager, AI Infrastructure

Technical Project Manager

• Manage project statuses and ensure technical work, dependencies, and risks are accurately captured and reported.
• Assist with departmental reporting by translating engineering progress into clear, concise updates for leadership.
• Work with engineering teams to capture current and future work prioritization, including technical requirements, constraints, and tradeoffs.
• Team Collaboration: Collaborate with cross-functional teams to ensure project objectives are met.
• Documentation: Maintain project timelines, task lists, and statuses.
• Stakeholder Management: Regularly communicate project status, risks, and issues with key stakeholders.
• Assist with engineering team planning and roadmapping, ensuring technical capacity, dependencies, and platform considerations are accounted for.

Network Engineer

• Design, evolve, and scale Vultr’s global OOBM network architecture.
• Develop resilient, secure, and scalable management network topologies across multiple regions.
• Contribute to long-term roadmap planning for management WAN interconnect and security segmentation.
• Ensure high availability, redundancy, and fault tolerance across all OOBM layers.
• Serve as an escalation point for complex OOBM incidents.
• Maintain routing stability and service reliability across sites.
• Implement and tune Layer 2 controls including Storm Control and other stability mechanisms.
• Configure and maintain Layer 2 and Layer 3 ACLs.
• Configure and maintain basic firewall policies.
• Develop and maintain network automation workflows using Ansible or similar frameworks.
• Produce clear and comprehensive technical documentation.
• Create runbooks and architectural diagrams.
• Train and mentor engineering and operations teams.
• Support and negotiate DIA where required.
• Contribute to vendor evaluation and technical negotiations.

Infrastructure Network Architect

Support Engineer

• Respond to customer inquiries regarding Vultr products and services through ticketing systems and other support channels.
• Act as a first responder to platform-level alerts and issues, assessing impact and initiating appropriate troubleshooting and escalation.
• Troubleshoot technical issues by reviewing system data, logs, and platform behavior using established procedures and documentation.
• Identify whether reported issues are related to customer configuration, product functionality, or platform-level events.
• Coordinate with system administrators, engineering teams, network operations, and other internal stakeholders to support issue resolution.
• Escalate incidents appropriately based on severity, service-level objectives, and established escalation frameworks.
• Communicate with remote data center staff via phone to address and resolve operational issues.
• Support the creation and ongoing maintenance of internal and customer-facing documentation, including knowledge base articles, product guides, and troubleshooting procedures.
• Maintain professional and clear communication with both customers and internal teams, providing status updates and confirming resolution until the issue is fully closed.

Technical Support Specialist

• Respond to customer inquiries and provide technical guidance regarding Vultr products and services, including complex or escalated issues.
• Act as a first responder to platform-level alerts and incidents, assessing impact, performing advanced troubleshooting, and initiating appropriate escalation.
• Lead complex incident analysis, perform root cause investigations, and develop recommendations to prevent recurrence of platform-level issues
• Coordinate with system administration, engineering, networking, and other internal teams to resolve platform-level problems and outages.
• Recommends corrective and preventive actions based on analysis of platform behavior and incident trends
• Support the resolution of escalated customer complaints by providing technical analysis, clear communication, and timely updates.
• Serve as an escalation point for Technical Support Specialists, assisting with diagnosis, troubleshooting approach, and resolution strategy.
• Create, update, and maintain internal documentation, knowledge base articles, and support procedures to improve team effectiveness and consistency.
• Assist in maintaining and supporting enterprise customer environments, including troubleshooting issues related to performance, availability, and configuration.
• Serve as subject matter expert, setting diagnostic standards and best practices for the support function
• Participate in a 24/7 team-based operations environment, including scheduled shift coverage as determined by business needs.

Technical Support Engineer

System Administrator

• Design, configure, and implement Linux system upgrades, enhancements, and infrastructure changes to support scalability and reliability
• Administer and maintain Linux servers and services, applying systems analysis to diagnose and resolve complex performance, stability, or security issues
• Serve as a technical escalation point for Linux-related issues, analyzing root cause and determining appropriate remediation strategies
• Partner with engineering and operations teams to design and support new data center deployments, including system configuration and application readiness
• Perform application and system migrations, evaluating dependencies, risks, and optimal execution approaches
• Monitor system performance and security posture, identifying risks and implementing corrective actions to maintain compliance with security standards
• Develop and maintain automation, scripts, and tooling to improve operational efficiency and reduce manual effort
• Produce and maintain technical documentation, system diagrams, and operational standards to support consistent administration and future scaling
• Collaborate cross-functionally to align systems administration efforts with platform reliability, scalability, and business objectives

Linux Systems Administrator

Recruitment

• Partner with Hiring Managers to develop and refine compelling job descriptions and role specifications.
• Develop recruitment strategies and post job openings across appropriate job boards and sourcing channels.
• Conduct structured interviews and use scorecards to evaluate candidates’ skills, experience, and cultural fit.
• Build a deep understanding of the roles you support, assessing candidates’ technical skills, experience, and cultural alignment against business needs.
• Own full-cycle recruiting for assigned roles, driving urgency and accountability to move searches efficiently from intake to offer.
• Serve as a positive brand ambassador, delivering an exceptional candidate experience and building strong relationships.
• Partner with the broader People team to support additional initiatives and ensure balanced team execution.
• Continuously evaluate and improve recruiting processes, tools, and metrics to increase effectiveness and efficiency.

Talent Acquisition Specialist

• Lead the planning and execution of specific project workstreams within the broader GPU data center deployment program.
• Coordinate with engineering and facilities teams to facilitate the design, site-specific implementation, and optimization of data center environments.
• Manage the deployment lifecycle of high-density GPU clusters, including oversight of specialized infrastructure such as liquid cooling systems and networking interconnects.
• Drive alignment between Networking, Facilities, Compute Engineering, and Supply Chain to ensure seamless project handoffs and risk mitigation.
• Develop detailed project schedules, identify potential bottlenecks, and implement mitigation strategies to maintain deployment timelines.

Senior Technical Project Manager

Technical Account Manager

• Own the post-sales technical relationship for a portfolio of customers leveraging the company’s global cloud compute, networking, and storage platforms.
• Drive successful onboarding, manage ongoing technical health, and ensure customers realize long-term value and growth using the company’s CPU-based IaaS offerings.
• Lead onboarding for new CPU customers: environment setup, architecture validation, networking configuration, and workload migration planning.
• Advise on best practices for compute, storage, snapshots, networking, security, HA/DR, and scaling.
• Review customer architectures and provide optimization recommendations to improve performance, and increase reliability.
• Serve as the primary post-sales technical point of contact for assigned accounts.
• Conduct regular technical reviews and QBRs to track progress, risks, consumption, and upcoming needs.
• Develop deep understanding of customer workloads and use cases (applications, databases, microservices, etc.).
• Coordinate internal escalations with Support, SRE, Networking, Engineering and Product Management to ensure timely resolution.
• Identify systemic issues and advocate for customers in cross-functional conversations.
• Document incident reviews and communicate root cause, corrective actions, and preventative plans.
• Identify opportunities for customers to adopt additional compute types, storage offerings, networking features, managed databases, and orchestration services.
• Partner with Sales to support expansion cycles with technical insights and validation.
• Monitor utilization patterns and proactively recommend optimizations.
• Provide structured feedback to Product teams on compute, storage, and networking capabilities.
• Participate in beta programs with customers.

Director

• Partner strategy development and execution.
• Executive level relationship management.
• Partner joint business planning.
• Achieve channel led revenue goals.
• Pipeline creation and associated tracking.
• Lead collaborative sales process with Vultr direct sales and partner sellers.

Director, Channel

Product Manager

• Own the strategy and roadmap for Vultr’s CPU-based compute platform, driving innovation across bare metal, virtualized, and multi-tenant infrastructure.
• Conduct in-depth market and competitive analysis to benchmark performance, pricing, and feature differentiation in global cloud infrastructure markets.
• Evaluate and enhance existing compute offerings for performance, reliability, cost efficiency, and operational simplicity.
• Engage directly with customers and partners to understand complex workload requirements and translate them into actionable product specifications.
• Collaborate with Solutions Engineering to validate functionality, streamline provisioning, and reduce customer time-to-value.
• Partner with engineering and architecture teams to define technical requirements, prioritize capabilities, and deliver scalable, high-performance compute services.
• Work cross-functionally with GTM teams to enable seamless product launches, documentation, and technical positioning.
• Leverage metrics, telemetry, and performance data to make data-driven roadmap and optimization decisions.
• Champion infrastructure efficiency and automation initiatives, ensuring Vultr’s compute platform scales reliably and cost-effectively.
• Assess emerging processor technologies, architectures, and configurations to guide future product direction.

Senior Product Manager, Cloud Compute

Procurement

• Analyze procurement data to identify trends, cost drivers, and opportunities for savings.
• Prepare regular reports on purchasing metrics, supplier performance, and spend analysis.
• Maintain and optimize procurement dashboards, KPIs, and data visualizations.
• Identify cost-reduction opportunities through spend analysis and supplier consolidation.
• Support negotiations with vendors by providing pricing benchmarks and historical data.
• Track and report realized savings from procurement initiatives.
• Evaluate vendor performance using quality, delivery, and cost metrics.
• Support supplier onboarding, audits, and performance reviews.
• Maintain and update the preferred supplier list and contract database.
• Support procurement process improvements and standardization across the organization.
• Ensure compliance with internal policies, purchasing guidelines, and regulatory requirements.
• Assist in enforcing contract terms and managing renewal timelines.
• Maintain accurate procurement documentation, including purchase orders, contracts, and pricing agreements.
• Work with ERP or procurement systems to extract data, automate reports, and streamline workflows.

Procurement Analyst

Accountant

• Oversee and execute daily, monthly, and quarterly bank reconciliations for 20+ US and international bank accounts in multiple currencies.
• Manage the company's daily cash position and populate cash forecast 3 months ahead.
• Process all electronic funds transfers, wire payments, and ACH transactions, ensuring compliance with banking regulations and internal controls.
• Maintain relationships and act as a primary point of contact with domestic and international banking partners.
• Record all treasury-related transactions, including foreign exchange transactions, bank fees, and interest income/expense.
• Assist in the preparation of monthly, quarterly, and annual financial statements, providing detailed analysis of cash and treasury activities.
• Implement and monitor strong internal controls over cash and banking processes to safeguard company assets.
• Support external and internal audits by providing required documentation and explanations for treasury-related accounts.
• Drive process improvements and automation initiatives for the bank reconciliation and cash management functions.

Senior Accountant – Banking and Treasury

Frontend Engineer

• Work to build out our members portal for our products
• Help convert our legacy code into React in our members portal
• Work with other engineering teams and the UX director to create modern UIs
• Contribute to our evolving design toolkit

Accounts Payable

• Full-Cycle AP Execution and Accuracy
• Complex Invoice Processing: Handle and oversee the processing of complex invoices, including those for inventory or capital expenditures, project-based billing, and expense reports.
• General Ledger (GL) Coding and Reconciliation: Ensure accurate GL coding and classification of all expenses. Perform monthly or periodic AP-related GL account reconciliations (e.g., AP sub-ledger to GL, accrued expenses).
• Vendor Master Data Management: Oversee the maintenance and integrity of the vendor master file, including initial setup, required documentation (W-9s, W-8s, banking details), and ongoing updates, ensuring compliance and preventing fraud.
• Provide functional guidance and workflow coordination for AP Analysts and Senior AP Analysts
• Serve as a subject matter expert (SME) for AP processes, policies, and systems
• Support onboarding, training, and mentoring of team members
• Assist management with workload balancing and coverage planning
• Payment Runs and Cash Management
• Payment Execution: Manage and execute weekly payment runs (ACH, wire transfers, checks, virtual cards) across multiple banking platforms and entities/ geographies.
• Month-End Close: Coordinate and execute all Accounts Payable month-end, quarter-end, and year-end closing activities, ensuring deadlines are met and accruals are properly recorded.
• Regulatory Compliance (1099/Tax): Oversee the preparation and submission of annual 1099 forms (or equivalent regulatory reporting for international entities), ensuring compliance with IRS regulations.
• Audit Support: Serve as the primary contact for internal and external auditors for all Accounts Payable related requests, providing documentation and explanations of AP processes and controls.
• Vendor Relations and Issue Resolution
• Escalation Management: Serve as the primary point of escalation for complex or contentious vendor issues, statements, and discrepancies, driving timely and professional resolution.
• Stakeholder Communication: Maintain strong working relationships with internal departments (Sourcing, Operations, Legal) to resolve invoice and receiving discrepancies efficiently.