Senior Manager, Platform, Lifecycle, Troubleshooting

Vultr

Senior Manager overseeing Platform & Lifecycle Team at Vultr, a leading cloud infrastructure company. Focused on technical troubleshooting and lifecycle excellence for high-performance server fleet.

Posted 6/5/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $120,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

AnsibleCloudLinuxPython

About the role

Key responsibilities & impact

Lead the Platform, Lifecycle & Troubleshooting team in resolving complex incidents and platform issues.
Own server repurposing, migrations (e.g., OS/distribution upgrades), and deeper lifecycle management.
Perform and guide advanced troubleshooting for RDMA links, GPU, storage, and server-side networking.
Validate firmware choices and handle complex/ongoing firmware updates.
Provide 24/7 on-call leadership and drive incident response improvements.
Develop runbooks, automation, and self-healing processes to reduce toil and improve MTTR.
Collaborate closely with Hardware and Onboarding teams on handoffs and mixed tickets.
Partner with Engineering, Networking, and Solutions teams on technical escalations and improvements.
Mentor senior engineers and build a high-performing team focused on root-cause analysis.
Track key metrics (uptime, incident trends, migration success) and drive operational maturity.

Requirements

What you’ll need

8+ years of experience in Linux systems administration, platform engineering, or SRE-style operations in cloud or large-scale infrastructure environments.
Deep expertise in troubleshooting GPU, storage, RDMA, and high-performance networking issues.
Proven track record leading technical teams, including on-call rotations and complex migrations.
Strong scripting/automation skills (Python, Bash, Ansible, etc.) and experience with monitoring tools.
Excellent problem-solving, documentation, and cross-team communication abilities.
Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Benefits

Comp & perks

100% company-paid insurance premiums for employee medical, dental and vision plans.
401(k) plan that matches 100% up to 4%, with immediate vesting
Professional Development Reimbursement of $2,500 each year
11 Holidays + Paid Time Off Accrual + Rollover Plan
Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
$500 stipend for remote office setup in first year + $400 each following year
Internet reimbursement up to $75 per month
Gym membership reimbursement up to $50 per month
Company paid Wellable subscription

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Linux systems administrationplatform engineeringSRE operationstroubleshootingGPUstorageRDMAhigh-performance networkingscriptingautomation

Soft Skills

problem-solvingdocumentationcross-team communicationleadershipmentoringcollaborationincident responseroot-cause analysisoperational maturityteam building