Veeam Software

Operations

• Serve as the strategic operations counterpart and senior advisor to the AMER VP of Field Marketing and her leadership team. Provide budget decision support, performance insights, pipeline forecast support and operational guidance. Provide enablement and training for the AMER Marketing team based on new tools & metrics
• Own AMER reporting on pipeline contribution, campaign ROI, event performance, and funnel health. Oversee dashboards, KPI forecasting, and data audits in partnership with the analytics center of excellence. Deliver executive-ready insights and QBR materials for the VP and CMO organization
• Contribute to the design, delivery, and iterations on new Veeam Agentic interfaces which will help optimize budget efficiency and signal-to-pipeline conversion across marketing. Translate intent, account, and engagement signals into prioritized account lists & further personalization, reallocate spend toward highest-yield programs, and surface real-time recommendations to field marketing and SDR leaders
• Identify and remove operational friction across campaign execution, lead management, and reporting workflows designed by marketing operations center of excellence. Contribute to standardize processes across sub-regions while respecting local nuance
• Partner with multiple internal teams (Sales Operations, Sales Excellence, CT, Sales Acceleration, Channel Marketing, Data Science, Data analytics etc.) to ensure data integrity, attribution accuracy, and consistent definitions across the AMER GTM motion
• Support quarterly budget reviews preparation (QBRs), management meetings, budget reallocations, and ROI analysis. Ensure spend is tracked against plan and tied to outcomes
• Lead AMER marketing planning cycle. Build and deliver Marketing-sourced and SDR-sourced pipeline creation targets by sub-region, segment, and channel. Model investment & organizational scenarios and align targets with capacity and revenue goals

Senior Revenue Intelligence Operations Manager

Customer Success Manager

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages Annual pipeline, by reaching out to customers 4 months (or more) before support expiration to perform customer experience assessments and environment health checks
• Understands who the stake holders at the customer and at partner, what matters to them, and work backwards.
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Accurate forecasting, business analysis and sharing insights
• Assisting customers with whatever is needed to ensure customer success, including but not limited to:
• o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion)
• o Customer Support Ticket Assistance (Educating customers on how to open support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction)
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings

Customer Success Renewals Representative, Commercial

Production Engineer

• Own complex and escalated production issues from support, and drive long-term fixes in collaboration with engineering, including code, configuration, and architecture changes.
• Proactively identify and address risks that are identified during the problem solving process
• Lead production efficiency initiatives, develop and maintain processes, run-books and knowledge base integrity
• Define, build and maintain production monitoring systems
• Continuously improve alerting to minimize noise and ensure actionable, well-documented runbooks.
• Define and maintain SLIs/SLOs for key services, and use error budgets to guide operational and product decisions.
• Turn manual processes into automation
• Own and drive post-mortem review process and actions arising from incident analysis.
• Collaborate with support organization as an escalation point and feed back knowledge & improvement recommendations.
• Collaborate with developers throughout the lifecycle of changes, from design through rollout and patch delivery, ensuring safe deployments and efficient incident mitigation.
• Participate in design reviews to ensure services are operable with minimal manual intervention in production (automation, safe deployments, clear runbooks), and share learnings through documentation and feedback.

Senior Production Engineer

Director

• Drive standardized delivery frameworks for global consistency and scalability
• Innovate with tools, automation, and AI to optimize service delivery and performance
• Align practices with business goals to drive revenue, profitability, and customer satisfaction.
• Build long-term client relationships by aligning services with their needs
• Develop strategic partnerships for integrated service delivery
• Enhance client satisfaction through feedback and proactive improvements.
• Manage Professional Services P&L for timely, high-quality delivery and cost efficiency
• Optimize resource planning, project management, and performance tracking tools
• Collaborate with Sales and Pre-Sales to support sales and identify growth opportunities.
• Lead hiring to build high-performing Professional Services teams
• Develop enablement programs for consistent and effective team delivery
• Foster a culture of accountability, innovation, and continuous improvement.

Senior Director, Professional Services Management

Systems Engineer

• Lead complex enterprise pre-sales engagements, including discovery, solution design, architecture validation, and technical closure
• Translate business objectives into secure, scalable, and resilient technical architectures for enterprise customers
• Deliver high-impact technical demonstrations and executive-level presentations focused on business value and cyber risk reduction
• Design, manage, and execute proof-of-concepts (POCs) aligned to customer success criteria and operational realities
• Collaborate with sales teams, partners, product management, and engineering to influence solution architecture and customer outcomes

Senior Sales Systems Engineer

Administration

• Serve as a subject matter expert for Workday and additional applications in the Talent &amp; Performance and Core HCM functional areas, providing strategic guidance and hands-on support
• Lead and manage complex HRIS initiatives, including enhancements, new functionality rollouts, and cross-functional integrations
• Own the end-to-end configuration and optimization of Workday business processes, security roles, calculated fields, custom reports, EIBs, and scheduled releases
• Partner with HR teams, and cross-functional stakeholders to define system roadmaps, prioritize enhancements, and deliver scalable solutions aligned with business goals
• Analyze and document business requirements, process flows, and system impacts; produce high-quality documentation including functional specs, SOPs, and training materials
• Ensure data integrity through robust audit processes, validation routines, and proactive monitoring of system performance
• Lead testing efforts including scenario creation, test execution, defect tracking, and stakeholder sign-off
• Mentor junior analysts and HR teams on Workday capabilities, best practices, and change management
• Continuously evaluate system usage and identify opportunities for process improvement, automation, and increased adoption
• Stay current with Workday releases and industry trends, proactively recommending enhancements and innovations

Workday Application Administrator

Account Manager

• Developing and closing business with named major accounts in Belgium and Luxembourg
• Leverage Business generated by Partners with End Customers
• Solution selling to an existing customer base and new prospects
• Forecasts and account/opportunity details in Salesforce
• Propose, coordinate and participate to marketing activities in the territory

Enterprise Account Manager

• Be responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manage annual pipeline, by reaching out to customers 4 months (or more) before support expiration to perform customer experience assessments and environment health checks
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Prepare accurate forecasts, business analysis and sharing insights
• Assist customers with whatever is needed to ensure customer success, including but not limited to: Licensing Transfers, Customer Support Ticket Assistance
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Record all activities on customer/partner actions in Veeam's customer relationship management system (SalesForce.com)
• Keep impeccable Salesforce hygiene
• Manage inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings
• Overachieve target quota
• Focus on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base

Customer Success Representative, Commercial

Software Engineer

• Develop REST API powering a new web frontend
• Implement and maintain application and server logic
• Work on cross-platform backend services
• Build and maintain the WPF desktop client

C# Developer, Application & API

C# Developer – Application, API

Security Engineer

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach.

Sales Specialist – Data & AI Security

Social Media Manager

• Revolutionize the Content Mix: Shift our strategy from lead-gen-heavy posts to a "Social-First" approach. You’ll develop original series, behind-the-scenes narratives, and thought-leadership content that feels native to each platform.
• The Architect of Short-Form Video: Build and execute our TikTok and Reels strategy from the ground up. You aren't just "posting videos"—you are defining our visual language, tone, and personality in the 15-to-60-second window.
• Visual Reinvention: Partner with design teams to move away from staid corporate templates. You will introduce bold, modern graphical aesthetics that stop the scroll and command attention.
• Influencer & Advocate Synergy: Identify and collaborate with industry influencers and internal subject matter experts to "humanize" the brand. You’ll turn our executives and engineers into relatable industry voices.
• Community Delight: Move beyond "responding to comments." You will develop a strategy for proactive engagement—surprising and delighting our followers to turn prospects into fans and partners into advocates.
• Culture Jacking: Monitor real-time trends, memes, and industry shifts to insert our brand into relevant conversations with wit and speed (without being "cringe").

Social Media Content Creator

Engineering Manager

• Lead and mentor an established team of Backend (Go) and Frontend (Vue.js) engineers
• Focus on retention and individual professional growth through regular 1:1s, performance reviews, and career planning
• Foster an inclusive, collaborative, and innovative engineering culture within the existing group
• Serve as a technical subject matter expert in Kubernetes
• Participate in architectural reviews and design discussions, ensuring solutions are scalable, secure, and cloud-native
• Bridge the gap between backend complexity and frontend usability
• Drive engineering best practices, including code quality, testing standards (unit/integration/e2e), and security
• Partner closely with Product Managers to define the roadmap, estimate effort, and prioritize the backlog
• Collaborate with other Engineering Managers to identify dependencies, resolve bottlenecks, and align on cross-team technical initiatives
• Balance the delivery of new features with the necessity of maintenance and technical debt reduction

Senior Manager, Software Engineering

Solutions Engineer

• Engage with sales teams in supporting sales opportunities from pre-sales through post-sales relationships
• Provide architectural designs and engage in large scale proof of concepts, technical alliance validations, and post-sales deployments supporting Veeam service delivery partners
• Provide subject matter expertise in the Veeam product suites to customers, partners, and internal Veeam teams
• Develop whitepapers, best practice guides, competitive analysis documentation, and compete strategies as required to support deployment engagements and sales opportunities
• Be an active contributor in the Veeam Community Forums
• Attend marketing and technical presentations representing Veeam at a subject matter expert level

Senior Revenue Intelligence Operations Manager

Customer Success Renewals Representative, Commercial

Senior Production Engineer

Senior Director, Professional Services Management

Senior Sales Systems Engineer

Workday Application Administrator

Enterprise Account Manager

Customer Success Representative, Commercial

C# Developer, Application & API

C# Developer – Application, API

Sales Specialist – Data & AI Security

Social Media Content Creator

Sales Specialist – Data & AI Security

Senior Manager, Software Engineering

Lead Solutions Architect