Upstream Rehabilitation

Therapist

• Develop individualized, evidence-based care plans for your patients
• Deliver high-quality, outcomes-driven therapy
• Collaborate with peers in a fun, values-driven team environment
• Build lasting connections with patients and local providers
• Continue learning and growing through Upstream’s education and development programs

Physical Therapist – Ortho, Pelvic Health

Physical Therapist – Ortho, Pelvic Health, Hybrid

Onboarding Specialist

• Support a seamless and compliant onboarding process from offer acceptance through first-day orientation.
• Manage onboarding activities and maintain HR systems.
• Track compliance requirements and coordinate closely with hiring managers, HR, and cross-functional teams.
• Uphold Upstream Rehabilitation’s mission, vision, and values while delivering a positive onboarding experience.
• Coordinate background checks to ensure completion aligns with start date requirements.
• Support I-9 and E-Verify processes, tracking completion and escalating issues to maintain compliance.
• Track onboarding progress and ensure timely completion.
• Partner with HR teams to maintain new hire information across systems.
• Prepare and maintain personnel files in accordance with documentation requirements.
• Manage onboarding communications with hiring managers and new hires.
• Create and maintain standard reports and tracking logs to support onboarding visibility.
• Support updates to onboarding materials, including the Onboarding Manual.
• Provide general administrative support to the Onboarding team.

HR Onboarding Coordinator

• Join a telehealth team providing flexible income opportunities for Physical Therapists
• Control your caseload and work hours for an improved work-life balance

Telehealth Physical Therapist – Visit Based

Account Manager

• Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners.
• Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
• Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes.
• Builds effective relationships with customers and community leaders in assigned region.
• Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
• Effectively presents our company information, service array, and outcomes data to existing and potential partners.
• Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
• Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested.
• Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology.
• Other duties as assigned.

Payroll

• Manage the end-to-end payroll process for all associates, including earnings, deductions, garnishments, tax setup, adjustments, and reporting, ensuring accuracy and timeliness.
• Ensures compliance with all federal, state, and organizational payroll regulations, including tax requirements, garnishments, and wage laws.
• Manage payroll corrections, including prior quarter adjustments and year-end W-2 review and reconciliation.
• Partner with payroll vendor to resolve system issues, implement updates and ensure data accuracy.
• Oversee timekeeping processes, ensuring compliance with regulations and providing training and guidance to managers and associates.
• Maintain accurate associate data within the HRIS from hire to termination, including reporting and leading regular audits to resolve discrepancies.
• Serve as a subject matter expert for associates and leaders by providing guidance, resolving inquiries, and delivering a high-quality service experience.
• Safeguard sensitive payroll and compensation information with the highest level of confidentiality.
• Contribute to process improvement and support special projects, as needed.
• Other projects and duties as assigned.

Senior Payroll Administrator

Manager

• Lead and develop a territory-aligned team of remote Patient Care Coordinators (PCC-Rs), ensuring strong performance, accountability, and engagement.
• Manage and allocate PCC-R coverage to support clinic volume demands, including PTO, vacancies, growth needs, and high-volume periods.
• Oversee and ensure consistent execution of patient access workflows, including referrals, scheduling, benefits verification, authorizations, and EMR documentation.
• Monitor territory access metrics (e.g., referral aging, scheduling lag, arrival rates), identify performance trends, and implement corrective action plans when standards are not met.
• Partner with Clinic Directors, Vice Presidents of Operations, and Regional VPs to support field PCC performance and improve access outcomes.
• Serve as the territory subject matter expert for patient access operations, providing visibility into performance metrics and ensuring consistent service delivery across clinics
• Other projects and duties as assigned.

Patient Access Manager

Recruitment

• Collaborate with recruiters and TA Managers to understand current and forecasted staffing needs for Physical Therapists (PTs) and Physical Therapist Assistants (PTAs).
• Source active and passive candidates using a variety of methods, including LinkedIn, job boards, resume databases, professional associations, and social media.
• Conduct research and market analysis to inform sourcing strategies and provide talent insights that drive decision-making.
• Build and maintain a talent pipeline of qualified PT and PTA candidates across multiple regions by understanding candidate needs and building relationships.
• Conduct initial outreach and screening calls to assess candidate fit and interest.
• Develop and maintain sourcing metrics and reporting to track effectiveness of strategies.
• Stay up to date on state licensure requirements and local market trends related to Physical Therapy.
• Represent the company at career fairs, virtual events, and other industry networking opportunities.
• Partner with the employer branding team to create compelling messaging and content for outreach.
• Ensure all candidate data and communications are accurately tracked in the applicant tracking system (ATS) and CRM.
• Occasional travel is required for training or other work-related duties.

Talent Acquisition Sourcer

• Join the Telehealth team as a Physical Therapist
• Maximize earning potential while helping your community achieve a more active life
• Split time between in-person clinic care and virtual sessions weekly

Physical Therapist – Clinic, Telehealth

• Join the Telehealth team to provide occupational therapy services remotely
• Control your caseload while using our Visit-Based-Earnings (ViBE!) model
• Treat patients with diverse needs in a collaborative environment

Telehealth Occupational Therapist

Human Resources

• Serve as a primary Associate Relations partner, advising leaders on performance management, corrective action, policy interpretation, and employee concerns.
• Coach and counsel leaders on effective associate management practices, including performance improvement plans and disciplinary actions.
• Investigate and resolve moderately to highly complex associate relations matters (e.g., performance issues, policy violations, harassment, discrimination), recommending appropriate and compliant courses of action.
• Partner closely with HR Business Partners, operational leaders, and legal counsel to ensure consistent, fair, and legally sound outcomes.
• Provide guidance on federal and state employment laws, helping leaders navigate compliance with confidence.
• Support a safe, respectful, and compliant workplace by promoting best practices, confidentiality, and adherence to company policies.
• Contribute to associate relations training, policy updates, and continuous improvement initiatives as needed.
• Other projects and duties as assigned.

Human Resources Associate – Relations Partner

Procurement

• Process orders timely while obtaining proper approvals.
• Address vendor issues and provide timely resolutions and/or potential solutions.
• Reconcile purchase orders.
• Support co-workers with various customer service issues.
• Provide excellent service to co-workers, customers and vendors.
• Respond to email and phone calls within set timelines and with appropriate level of information.
• Other projects and duties as assigned.

Purchasing Team Lead

• Lead and develop a territory‑aligned team of remote Patient Care Coordinators (PCC‑Rs), ensuring strong performance, accountability, and engagement.
• Manage and allocate PCC‑R coverage to support clinic volume demands, including PTO, vacancies, growth needs, and high‑volume periods.
• Oversee and ensure consistent execution of patient access workflows, including referrals, scheduling, benefits verification, authorizations, and EMR documentation.
• Monitor territory access metrics (e.g., referral aging, scheduling lag, arrival rates), identify performance trends, and implement corrective action plans when standards are not met.
• Partner with Clinic Directors, Vice Presidents of Operations, and Regional VPs to support field PCC performance and improve access outcomes.
• Serve as the territory subject matter expert for patient access operations, providing visibility into performance metrics and ensuring consistent service delivery across clinics.
• Other projects and duties as assigned.