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Travel Therapy Coordinator
Upstream RehabilitationRecruiting and Travel Therapy Coordinator supporting the National Travel Team and Recruiting Leadership at Upstream Rehabilitation. Responsible for administrative tasks, scheduling, and maintaining team relationships.
About the role
Key responsibilities & impact- Supports Travel Therapy Manager with management of National Travel Team and Contract Labor
- Responsible for scheduling of National Travelers with guidance from travel therapy manager
- Responsible for initiation of clinic transfers
- Responsible for collecting performance reviews and post assignment evaluations from clinics and travelers
- Responsible for packaging and sending traveler and contractor confirmations.
- Responsible for maintaining contractor new hire tracker
- Attends National Traveler Welcome Meetings and national traveler team meetings.
- Maintains accurate travel team roster and schedule.
- Assists Travel Therapy Manager with reports
- Maintains Travel Team Source Pages.
- Maintains a positive relationship with Upstream hiring managers and business office peers.
- Assists with the development of processes to streamline onboarding, credentialing and compliance for all travelers.
- May be asked to attend recruiting events in local markets.
- Supports recruiting leadership through recruiting bonus reports and admin tasks as assigned.
- Responds timely to emails and phone calls during business hours.
- Is responsive: on time for meetings, returns phone calls in a timely manner, meets deadlines and meets commitments.
- Maintains confidentiality regarding information regarding new acquisitions, operational and leadership changes, and other highly sensitive information.
- Displays professional appearance and attitude in office, field, and digital environments.
- Ensures integrity in use of time off, work related expense reports, use of company time use of company equipment and resources.
- Takes responsibility for actions, accepts responsibility for mistakes, and reports self-errors to immediate supervisor in a timely manner.
- Available and reachable during core business hours.
- Shares information, which is of value to others. Solicits input from others and responds to that information as appropriate.
- Influences peers in a way that reinforces the standards for performance communicated by the organization and their immediate supervisor.
- Accepts constructive feedback.
- Keeps supervisor informed of issues, needs and the successes of the clinical recruiting team.
- Focuses on positive, effective problem/complaint resolution with internal and external customers and explores every avenue to meet customer needs.
- Works to create a positive work environment for team members, in-field partners, and other departmental partners.
- Other duties as assigned.
Requirements
What you’ll need- High School Diploma, GED, or equivalent required; Bachelor’s Degree preferred.
- Experience with managing associate schedules preferred.
- Must be highly organized and detail oriented.
- Knowledge and understanding of company mission, vision, values and the ability to demonstrate operating within our operational standards.
- Ability to model positive behavior, organize and maintain workflow, work with minimal supervision and exercise independent judgment.
- Must possess excellent written and oral communication skills.
- Demonstrate effective follow-through in implementing the goals/objectives of the organization and be willing to follow directives.
- Ability to travel up to 5% of the time.
Benefits
Comp & perks- Upstream Rehabilitation is an Equal Opportunity Employer, we do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
High School DiplomaGEDBachelor’s DegreePerformance Review CollectionOnboarding Process DevelopmentContractor New Hire TrackingTravel Team Roster MaintenanceReport AssistanceCompliance Knowledge
Soft Skills
Detail OrientedPositive Behavior ModelingEffective Follow-ThroughResponsivenessTeam Collaboration