Upstream Rehabilitation

Accounts Receivable

• Review Unpaid Accounts and take appropriate action to receive proper reimbursement.
• Actions should result in payment which will reduce the overall AR balance.
• Ensure payments received are appropriate and in full.
• Meet all established productivity benchmarks and requirements set forth by your Supervisor.
• Ensuring all actions and reviews performed are properly documented.
• Report infractions, errors and breaches if/when identified.
• Correct accounts which could include but is not limited to: Identifying incorrect and verifying correct payers, Payer Overlaps, Pulling, identifying and reading medical EOB’s, taking adjustments or Transfers, creating tasks if money needs to be reapplied.
• Identify and report trends to the Team and Supervisor.
• Meetings in the remote setting are expected to be present on live video. (Setting pictures in your absence is prohibited for this role).
• Identifying state billing rules and guidelines including statute of limitations.
• Assisting customers both internal and external as needed.
• Ensure all tasks are created, responded to or completed within the designated time frame or due date whichever comes first.
• Report all actions and reported findings for all escalated accounts or accounts sent to by a supervisor in a timely fashion.

AR Associate

Therapist

• Develop personalized, evidence-based care plans
• Deliver high-quality, outcomes-driven therapy
• Collaborate with local clinical teams and leaders across our brands
• Build meaningful connections in new communities
• Continue to learn and grow in a supportive, values-driven culture

Physical Therapist – National Traveler

Recruitment

• Lead, coach, and develop a team of clinical recruiters, fostering a high-performance, data-driven culture.
• Oversee requisition distribution, performance metrics, and workflow efficiency.
• Partner with operations and HR leadership to design proactive clinical recruitment strategies.
• Analyze market trends and competitor data to inform hiring plans.
• Ensure compliance and data integrity within the ATS and CRM.
• Maintain a strong focus on candidate experience and employer branding.

Talent Acquisition Manager

Analyst

• Conducts and completes salary surveys, and analyzes results for market competitiveness. Recommends necessary adjustments, and analyzes costs of proposed adjustments.
• Researches market data and selects appropriate external benchmarks. Prepares cost analysis, classification and pay grade recommendations. Maintains reports and summaries of results.
• Provides assistance to Managers wanting to create a new position or revise current positions. Conducts a job evaluation to prepare necessary recommendations. May revise and update job descriptions or request revisions to clarify or enhance the quality and consistency of descriptions.
• Serves as a resource to HR staff and managers on compensation policies, wage and hour guidelines, and pay issues.
• Creates and updates compensation panels in the Peoplesoft system. Prepares audits reports for accuracy and appropriateness based upon policies and guidelines. Maintain/update job class for each entity and update as necessary.
• Coordinates with Payroll, HRIS and Recruitment on changes to pay practices, changes to a position and salary increases.
• Supports the design, development and implementation of compensation and benefit practices.
• Design, evaluate and modify policies to ensure that programs are current, competitive and in compliance with legal requirements.
• Analyze compensation policies, government regulations, and prevailing wage rates to develop competitive compensation plan.
• Direct preparation and distribution of written and verbal information to inform employees of compensation and personnel policies.
• Identify and implement benefits to increase the quality of life for employees, by working with brokers and researching benefits issues. Mediate between benefits providers and employees, such as by assisting in handling employees' benefits-related questions or taking suggestions. Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies.
• Prepare detailed job descriptions and classification systems and define job levels and families, in partnership with other managers. Manage the design and development of tools to assist employees in benefits selection, and to guide managers through compensation decisions.

Total Rewards Analyst

• Manage full-cycle recruitment, with an emphasis on hiring clinical and hard-to-fill roles
• Partner closely with hiring managers and leaders to align on hiring needs, timelines, and strategies
• Build and maintain strong pipelines of qualified candidates through sourcing (job boards, referrals, social media, networking, direct outreach)
• Provide clear, timely, and consistent communication to candidates and stakeholders
• Leverage data and market insights to inform hiring decisions and optimize recruitment strategies
• Maintain accurate and compliant candidate records in ATS/CRM systems
• Contribute to process improvements that enhance scalability, efficiency, and candidate engagement
• For senior hires: lead complex searches, influence leadership decision-making, and mentor fellow team members

Talent Acquisition Partner

• Bridge between top clinical talent and our hiring managers—sourcing, engaging, and nurturing candidates through a variety of recruiting strategies.
• Source and attract qualified therapists using diverse recruiting and sourcing methods.
• Build and maintain strong candidate pipelines through networking, social media, job boards, and community outreach.
• Partner with hiring managers to understand staffing needs and develop recruitment strategies.
• Attend job fairs, networking events, and conferences to promote opportunities.
• Organize and host in-house recruitment events.
• Screen resumes, conduct interviews, and check references.
• Maintain accurate job postings and applicant tracking system records.
• Provide regular updates on recruiting progress to leadership.
• Stay current on industry trends and best practices to enhance recruitment efforts.
• Support other duties as assigned.

AR Associate

Physical Therapist – National Traveler

Talent Acquisition Manager

Total Rewards Analyst

Talent Acquisition Partner

Talent Acquisition Specialist - Clinical