University of Maryland Faculty Physicians

Medical Billing and Coding

• Reviewing documentation and selecting the appropriate procedure and / or diagnosis code to be entered in billing documents
• Insuring that teaching physician requirements are met and are clearly reflected in the documentation
• Other duties as assigned

Certified Coder – Certified Professional Coder

Operations

• Directs and coordinates all activities pertaining to the billing division through general or direct supervision of Reimbursement Operations
• Responsible for patient services, registration quality, insurance verification, payment posting, documentation imaging, claims processing and edits; and other duties as assigned

Associate Director, Reimbursement Operations – Practice Operations

• Directing, coordinating, and supervising the functions of the centralized Patient Access Services department
• Promoting effective communication and high levels of performance to support clinical services and administrative duties
• Ensuring a positive customer experience, complete and accurate patient documentation
• Ongoing employee training and engagement, and adherence to all key performance indicators and metrics

Patient Access Manager – UMFP Practice Ops

Accounting Manager

• Performs and directs general accounting and financial reporting activities.
• Represents the department in financial matters as necessary.
• Reviews accounting procedures and makes recommendations to increase effectiveness and accuracy.
• Concentrates on direct financial functions such as payroll, general ledger, accounts receivable or payable contracts or other related financial functions; and other duties as assigned.

Accounting Supervisor – Radiation Oncology

Engineer

• Responsible for the design, implementation, administration, and ongoing support of Cisco Unified Communications (UC) environment
• Designs, installs, configures, and maintains all Cisco UC infrastructure components
• Manages and troubleshoots Cisco voice gateways (ISR/ASR), CUBE, and other session border controllers
• Implements and manages enterprise dial plans
• Proactively monitors voice infrastructure health, call quality metrics, and system performance
• Provides Tier 2/3 escalation support for all voice-related incidents
• Develops and maintains comprehensive documentation for the voice infrastructure
• Performs system upgrades, patching, and regular maintenance of all UC components.

Cisco Voice Engineer – Information Technology

• Manage and process billing activities
• Ensure accurate financial records
• Conduct account reconciliations
• Work closely on good faith estimates
• Serve as point of contact with external collection agencies
• Oversee estate and bankruptcy accounts
• Other duties as assigned

Billing and Reconciliation Coordinator

• Responsible for Medicare/Medicaid credentialing and revalidations
• Works closely and effectively communicates with departments, payers, and management; performs other duties as assigned.

Reimbursement Ops Credentialing Specialist – Part-Time

Administration

• Manages and supports production, test, and development database environments, ensuring stability, performance, and security.
• Administers data warehouses populated from Epic Clarity and AthenaIDX databases, including performance tuning, data extraction, and schema management.
• Implements and monitors database security controls, backup and recovery processes, and disaster recovery procedures.
• Troubleshoots database issues, conduct root‑cause analysis, and implement corrective and preventive actions.
• Supports system upgrades, patches, and enhancements in collaboration with application and infrastructure teams.
• Ensures compliance with HIPAA and organizational data governance and security standards.
• Designs, builds, and maintains scalable ETL/ELT pipelines that integrate data from Epic Clarity, AthenaIDX, and other clinical/operational systems.
• Develops automated workflows and orchestration processes using tools such as SSIS, Informatica, Azure Data Factory, or equivalent platforms.

Data Administrator Engineer

Compliance

• Supports the integration of the Compliance Program throughout the organization
• Supports initiatives to raise awareness about the organization's Compliance Program
• Develops compliance education and training materials
• Manages training content and conducts analysis of training test results
• Ensures required training is completed timely
• Develops and implements effective policies and procedures

Compliance Specialist – Corporate Compliance

• Directs and coordinates all activities pertaining to the billing division
• Responsible for patient services, registration quality, insurance verification, payment posting, documentation imaging, claims processing and edits
• Other duties as assigned

Associate Director – Reimbursement Operations

Financial Planning and Analysis

• Coordinates and supervises the external financial statement audits of FPI and the PA’s to ensure timeliness and efficiencies are met while also working with the finance staff to ensure compliance with accounting and audit standards, communication with management and auditors is maintained.

Manager – External Audits and Financial Controls

Account Manager

• Performs functions such as payment posting (including cash) and reconciliation
• Handling lockbox duties
• Requires continuous use of judgment and attention to detail
• Other duties as assigned

Patient Account Representative III – Revenue Cycle Management, Payment Posting

• Reviewing documentation and selecting appropriate procedure / diagnosis codes
• Ensures teaching physician requirements are met and reflected in documentation
• Other duties as assigned

Certified Coder – Certified Professional Coder Certification Required

• Conducts account investigation, follow-up and collections on unusual and complex accounts
• Serves as lead worker and trainer for junior level staff
• Other duties as assigned

Patient Account Representative III – Orthopaedics

• Function as the team lead and provide relevant guidance, training and work distribution
• Oversee as well as perform activities in support of Reimbursement Operations, to include insurance verification, claims processing, scanning, and BAR/CAR edits; and other duties as assigned.