University of Maryland Faculty Physicians

Operations

• Manages and coordinates all activities pertaining to the billing division through general or direct supervision of Reimbursement Operations
• Responsible for accounts receivable and reimbursement activities in the Physician Billing Office

Manager, Reimbursement Operations – Practice Operations

• Directs specific components of the revenue cycle for assigned departments and functions.
• Accountable for the overall success and operations of professional fee coding, charge capture/entry, charge reconciliation, coding related claim edits and denials.
• Provides feedback and education to providers and coders.
• Responsible for achieving annual and periodic goals for significant statistical indicators of revenue cycle performance.
• Participates, establishes, and assists with implementation of best practice policies and procedures across all billing groups to improve performance.

Associate Director of Coding and Reconciliation – Practice Operations, CPC or CCS-P Certification Required

Account Manager

• Conducts account investigation, follow-up and collections on unusual and complex accounts
• Requires independent judgment and decision-making ability
• Other duties as assigned

Patient Account Representative III, Revenue Cycle Management – Practice Operations

• Conducts account investigation, follow-up and collections on unusual and complex accounts
• Requires independent judgment and decision-making ability
• Performs other duties as assigned

Patient Account Representative III – Revenue Cycle Management

• Responds to a high volume of appointment requests
• Scheduling of appropriate medical exams, procedures, and tests
• Serve as escalation point for questions from Specialists I and II
• Handle complex scheduling requests

Patient Access Specialist III - Practice Operations

• Responds to a high volume of appointment requests
• Includes telephone calls, emails, and other electronic messages
• Responsible for scheduling of appropriate medical exams, procedures, and tests

Patient Access Specialist I – Practice Operations

Financial Planning and Analysis

• Responsible for assisting the CFO with the organization’s cash management and financial risk management functions.
• Manage all aspects of treasury management and operations, including tracking and optimizing cash flow, liquidity planning, identifying and mitigating financial risk, and ensuring compliance with regulatory requirements.
• Work closely with the CFO to support the company’s financial objectives and growth plans.
• Collaborate with the Finance, Billing, and other teams to understand cash flow timing and fluctuations.

Corporate Director of Treasury, Finance

• Responds to a high volume of appointment requests
• Schedules appropriate medical exams, procedures, and tests
• Collects demographic information and performs insurance registration

Patient Access Specialist II – Practice Operations

• Conducts account investigation, follow-up and collections on unusual and complex accounts
• Serves as lead worker and trainer for junior level staff
• Other duties as assigned