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University of Maryland Faculty Physicians

Patient Access Specialist III – Practice Operations

University of Maryland Faculty Physicians

Patient Access Specialist managing a high volume of appointment requests for medical services. Scheduling exams, procedures, tests, and serving as a point for escalation on complex requests.

Posted 6/19/2026full-timeRemote • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $32 per hourWebsite

About the role

Key responsibilities & impact
  • Responds to a high volume of appointment requests
  • Schedules appropriate medical exams, procedures, and tests
  • Serves as escalation point for questions from Specialists I and II and complex scheduling requests

Requirements

What you’ll need
  • High school diploma or GED preferred
  • Minimum 3 years of medical office or call center experience
  • Strong computer skills
  • Strong customer service and phone etiquette skills
  • Accurate data entry skills

Benefits

Comp & perks
  • total rewards package supporting health, life, career, and retirement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data entrymedical schedulingappointment management
Soft Skills
customer servicephone etiquettecommunicationproblem-solving
Certifications
high school diplomaGED