Patient Access Specialist II – Practice Operations

University of Maryland Faculty Physicians

Patient Access Specialist managing appointment requests for medical exams and procedures. Responding to patient inquiries and scheduling efficiently for a medical practice.

Posted 6/17/2026full-timeRemote • Alabama, Florida, Maryland, Pennsylvania, Tennessee, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $29 per hourWebsite

About the role

Key responsibilities & impact

Responds to appointment requests including phone calls, emails, and work queues
Completes scheduling for medical exams and procedures
Documents messages and referral information
Manages inquiries about insurances, office hours, and services.

Requirements

What you’ll need

High school diploma or GED preferred
Minimum 2 years of medical office or call center experience
Entry level computer skills
Strong customer service and phone etiquette skills
Accurate data entry skills.

Benefits

Comp & perks

Total rewards package supporting health, life, career, and retirement.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryschedulingmedical examsprocedures

Soft Skills

customer servicephone etiquettecommunication

Certifications

high school diplomaGED