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Medicine Care Coordinator
University of Maryland Faculty PhysiciansCare Coordinator providing patient outreach, scheduling, and documentation in a medical setting. Engaging with patients for follow-ups and managing care activities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient outreach, care coordination, and documentation within a medical setting, with a strong focus on EPIC management and customer service practices.
Highest-signal resume keywords
EPIC ExperienceMedical Assistant CertificationPatient Outreach CoordinationChronic Care Management (CCM)Remote Patient Monitoring (RPM)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient DocumentationCare CoordinationAppointment SchedulingMedication ReviewLab Information Management
Soft Skills
Effective CommunicationTeam CollaborationSelf-MotivationAttention to DetailDiplomatic Interaction
Tools & Technologies
EPIC SoftwareRemote Patient Monitoring Tools
Certifications & Qualifications
Medical Assistant Certification
Industry Keywords
Outpatient Clinic ExperiencePatient Care ManagementChronic Care Management (CCM)Principal Care Management (PCM)Patient Support
About the role
Key responsibilities & impact- Provides in office patient outreach, care coordination, documentation and EPIC management
- Schedules follow-up appointments, reviews discharge instructions with the patient
- Being the main point of contact for any post-procedure follow-up questions
- Conducts patient outreach calls for various programs: Chronic Care Management (CCM), Principal Care Management (PCM), and Remote Patient Monitoring (RPM)
- Coordinates and schedules patient follow-up appointments
- Documents patient interactions and care activities in EPIC
- Reviews and updates patient medications, labs and patient information
- Assists with Remote Patient Monitoring (RPM) to include patient support and documentation
- Monitors provider in-baskets and assists with patient communication
Requirements
What you’ll need- High school diploma or GED required
- Graduation from an accredited training program or 5+ years of supervised work experience in a medical setting
- Medical Assistant certification (such as NAHP, NCCT, AAMA, NHA, AMT, etc.) is required
- Prior outpatient clinic or physician practice experience is required
- EPIC experience is required
- Experience with CCM, PCM, or Remote Patient Monitoring (RPM) preferred but not required
- Working knowledge of software used by department
- Knowledge of general customer service practices
- Ability to deal effectively and diplomatically with team members and public
- Ability to work in a team environment
- Must be self-motivated and self-starter
- Attention to details
Benefits
Comp & perks- Total rewards package that supports health, life, career and retirement