Business Operations Analyst II – Practice Operations

University of Maryland Faculty Physicians

Business Operations Analyst supporting Epic patient access products in healthcare. Collaborating with stakeholders and managing projects to achieve organizational objectives.

Posted 6/13/2026full-timeBaltimore • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $63,000 - $94,600 per yearWebsite

About the role

Key responsibilities & impact

Accountable for the operational support of value-added Epic patient access suite of products
Manage communication and coordination with patient access business owners and stakeholders
Collaborate with UMMS IS&T application build teams for systems design and maintenance
Manage small to medium projects or specific aspects of larger projects for patient access and business applications.

Requirements

What you’ll need

High School Diploma or equivalent (GED) required
Bachelor’s degree in Business Administration or related field preferred
5 years of patient access end user experience required
EPIC experience preferred
Working knowledge of software packages (e.g., MS Office Suite) used by department.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Total Rewards package that supports employees’ health, life, career, and retirement.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient accessEPIC

Soft Skills

communicationcoordinationcollaborationproject management

Certifications

High School DiplomaGEDBachelor’s degree in Business Administration