Unisys

QA Engineer

• Perform testing within an Application Support environment to ensure system stability and performance
• Implement and utilise test automation techniques to improve efficiency and coverage
• Review business requirements and technical solutions to provide guidance and accurate testing estimates
• Develop, maintain, and execute test scripts across multiple applications in line with agreed estimates
• Conduct functional and non-functional testing to a high standard within Agile or Waterfall development life cycles
• Identify, document, and communicate potential defects, ensuring alignment with expected outcomes
• Collaborate with development and business teams to ensure quality standards are met throughout the life cycles

Senior Software Tester – Automation, Manual

Security Engineer

• Assist in the deployment, configuration, and maintenance of cloud infrastructure using platforms such as AWS, Azure platforms.
• Monitor system performance and troubleshoot issues related to network, storage, and compute resources.
• Responsible for the identification, tracking and management of enterprise risks.
• Collaborate with cross-functional teams to ensure seamless integration of cloud services with existing systems and applications.
• Follows documentation to identify, evaluate, test and implement appropriate security products, tools, and systems to establish and ensure a secure infrastructure.
• Learn and articulate security policies, guidelines and standards to customers and developers.
• Implement automation tools and scripts to streamline repetitive tasks and improve operational efficiency.
• Evaluate, test, recommend, develop, coordinate, monitor and maintain information systems (IS) and cybersecurity policies, procedures and systems, including access management for hardware, firmware and software.

Junior Cloud/Cyber Security Engineer

Consultant

• Support the SAM Practice Leader in delivering services to global clients
• Lead/Collaborate with other Regeneron SAM team members to ensure consistency of delivery
• Provides point of contact for solutions and related questions
• Facilitates Unisys standard processes for ITIL core functions such as Software Asset Management
• Ensures contractual service support requirements are understood and managed
• Presents operational and service level reports
• Compiles, analyzes and reports statistical data and trends
• Provides training and mentoring for functional teams
• Conducts workshops to identify, assess and address process deficiencies
• Reviews trend analysis to conduct Proactive Problem Management
• Works closely with Service Delivery Managers to monitor SLA performance

Senior Software Asset Management Consultant

Sales

• Provides presales solution architecture services across materially significant, strategically important clients and client groups.
• Leads in the development of complex, tailored solutions, ensuring alignment with client needs and Unisys offerings, often incorporating emerging technologies.
• Develops and delivers high-level presentations and demos, articulating the value of proposed solutions to senior-level managers and decision-makers.
• Works with sales, product development and engineering teams to align proposed solutions with business objectives, ensuring technical feasibility and optimal client outcomes.
• Oversees and contributes to preparation of technical responses for RFPs and RFIs, ensuring competitive and technically sound submissions.
• Evaluates potential risks, ensuring that solutions comply with operational standards, security protocols and applicable regulations.
• Fosters long-term client relations, providing trusted advice and counsel from a technical and operational perspective.

Senior Principal Presales Solutions Architect

Account Executive

• Targets new logo business for large, complex, prospective clients.
• Focuses on cross selling services solutions across business units, and/or industries.
• Conducts deep market and prospect research using both internal and external data sources.
• Builds trusted relationships with senior stakeholders and decision makers within prospective clients.
• Plays a leadership role in consulting and selling to prospective clients.
• Collaborates internally and externally to ensure effective introduction, application and evaluation of Unisys technologies, services and solutions.
• Continually looks for opportunities to expand the Unisys footprint through industry, client and other events and activities.

Principal Sales Executive

Manager

• Drive the evolution of the existing experience management offerings to produce innovative, state-of-the-art offerings.
• Measure and improve the experience of end users using IT tools, applications, and services.
• Monitor user experiences and provide data for Experience Level Agreements (XLAs).
• Identify new experience-related offerings and innovative technology.
• Work with stakeholders to market, sell, solution, price, and deliver Experience Management services.
• Lead the Portfolio Lifecycle Management process and ensure alignment with DWS strategy and partner ecosystem.
• Analyze feasibility to enhance Experience Management services leveraging emerging technologies.

Solution Manager – DWS

Support Engineer

• Delivers remote support for clients and/or enterprise application users.
• Monitors user requests and systems issues, responding to and diagnosing service outages and operational problems.
• Applies diagnostic techniques to identify problems, investigate causes and recommend resolution strategies.
• Provides software related updates, maintenance and support for network, system and device users.
• Performs software testing and deployment.
• Executes software maintenance, including patching and upgrades.
• Provides anti-virus management and support.
• Performs all work to meet agreed time, cost and quality constraints.

CCaaS Support Engineer

Architect

• Provides consulting / advice across a range of medium- to large-size clients
• Identifies and qualifies consulting opportunities in collaboration with Sales & Sales Excellence
• Leverages personal relationships with client senior leaders / executives to drive consulting propositions and sales opportunities
• Leads or executes the investigation of complex business challenges
• Collaborates with Consultancy colleagues, Sales & Sales Excellence, Engineering / Product Development and other internal stakeholders to define and develop client-focused business cases for change
• Works with internal teams to ensure clients have access to the product expertise and resources they need
• Handles issues escalated from Consultancy colleagues

M365 Architect

• Work with Architect and execute Microsoft 365 implementation and migration projects, ensuring minimal disruption to business operations.
• Implement comprehensive Microsoft 365 solutions tailored to client needs, encompassing various workloads including Exchange Online, SharePoint Online, OneDrive for Business, Teams, Teams Voice, Active Directory, and Entra ID.
• Provide expert IT consulting services, guiding clients through the design and implementation phases of Microsoft 365 projects.
• Collaborate with cross-functional teams to integrate Microsoft 365 solutions with existing on-premises infrastructure, such as Active Directory, servers, network, EUC, and applications.
• Utilize PowerShell scripting to automate administrative tasks and enhance the efficiency of Microsoft 365 implementations.
• Maintain up-to-date knowledge of Microsoft 365 technologies, industry trends, and best practices to ensure the delivery of cutting-edge solutions.
• Identify and troubleshoot technical issues related to Microsoft 365 environments, providing timely resolutions to maintain optimal system performance.
• Communicate effectively with clients, stakeholders, and team members to ensure the successful delivery of projects and fulfillment of client requirements.

Microsoft 365 Consultant

Operations

• Provide leadership and operational oversight for Field Engineering teams across regional operations in the Caribbean and Central America
• Ensure effective coordination of field services, high service standards, streamlined escalation handling, and continuous improvement of processes and technical support performance
• Provide clear guidance, direction, and coordination for Field Engineering teams across multiple regional markets
• Identify recurring trends, complex incidents, and issues related to new system releases or hardware/software upgrades
• Ensure end‑to‑end support for incidents, requests, and operational needs in collaboration with resolution groups and technical specialists
• Act as a primary point of contact between field engineers, technical teams, and service delivery functions to enable smooth cross‑functional collaboration
• Monitor hardware, software, and equipment availability to detect gaps or risks impacting service delivery
• Manage procurement‑related activities to ensure timely delivery of equipment and alignment with operational requirements
• Provide training on tools, processes, and best practices to enhance service execution and operational excellence
• Generate periodic reports, performance dashboards, and insights highlighting service trends, opportunities, and regional performance indicators
• Offer feedback to internal teams and stakeholders regarding performance improvements, strategic actions, and service optimization opportunities
• Support adherence to operational policies, processes, and service standards as defined by the organization

Field Services Coordinator – Caribe Operations

Frontend Engineer

• Provides Software Applications Engineering support for assigned applications / project areas
• Performs coding and unit testing activities
• Meets delivery key responsibility areas (KRA) and service level agreements (SLAs)
• Performs build and deployment activities for application development efforts
• Explores alternative solutions based on use cases and requirements
• Validates integrity of pre-production environments
• May perform development and testing of processes for configuration management
• Provides impact analysis details for assigned work
• Recommends and helps implement continuous process improvement
• Trains / mentors less experienced team members

Angular Developer

Infrastructure Engineer

• Support and manage On-Prem Active Directory
• Support Microsoft Entra ID (Azure AD) in hybrid setup
• Provide L2 support for Microsoft 365 / Exchange Online
• Support Microsoft Teams
• Operate and troubleshoot File & Print services
• Support DNS and DHCP services
• Monitor infrastructure using SCOM

L2 Core Infrastructure Engineer – Hybrid Identity & Collaboration

Engineer

Microsoft 365 Consultant, Engineer

Solutions Engineer

• Shape solutions and lead client engagements
• Support the sales cycle through technical expertise
• Collaborate closely with SE, CE, CDE & CTO organizations to develop strategies
• Identify, qualify, and nurture new business opportunities
• Create pursuit kits for sales engagements
• Develop and deliver Proof of Value (PoV) engagements and product demonstrations
• Design and implement accelerators for multiple platforms
• Create migration playbooks for platform transitions
• Own and complete RFP responses and draft Statements of Work (SOWs)
• Lead client-facing elements including workshops and solution shaping
• Participate in marketing events and build strong client relationships
• Provide feedback to product and marketing teams based on insights

Pre Sales Technical Solutions – Service Now

Product Manager

• Discovers, develops and evaluates new product ideas, enhancements to existing products or strategic product extensions
• Compiles and evaluates research market product requirements and identifies enhancements to current features and functionality
• Establishes product specifications and coordinates cross-functionally with engineering, product development, marketing and sales, to ensure successful product design and implementation
• Develops, manages and optimizes multiple large, complex and/or high value/ strategically important product line
• Leverages in-depth understanding of the market, competition and related business challenges and priorities to create and maintain a robust and informative product vision and roadmap
• Creates business plans to secure funding, develop go-to-market strategies and build compelling product business cases / value propositions
• Manages feature creation, identifies business rules and business impact and works with all stakeholders to ensure cross-team alignment and support
• Engages with key stakeholders to develop pricing strategies and ensure material contribution to ROI
• Conduct market research to understand customer needs, competitive landscape, and industry trends
• Translate the product strategy into actionable plans
• Prioritize features, enhancements, and bug fixes based on impact and feasibility
• Oversee the product from conception through launch, growth, maturity, and eventual retirement
• Define key performance indicators (KPIs) to measure product success
• Communicate product plans, progress, and results to stakeholders at all levels, ensuring alignment and transparency
• Identify potential risks in product development and market adoption, and develop mitigation strategies