Infrastructure Delivery Director

Unisys

Director, Delivery Management overseeing enterprise infrastructure delivery for CA&I portfolio. Leading practice management and strategic business development while driving client satisfaction and operational performance.

Posted 7/23/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing enterprise infrastructure service lines, including network and data center operations, while driving financial performance and client satisfaction in a managed services environment. Proven ability to lead teams, manage client relationships, and achieve service quality and revenue targets.

Highest-signal resume keywords

Enterprise Infrastructure ManagementFinancial Performance ManagementClient Relationship ManagementPeople LeadershipGlobal IT Managed Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network OperationsData Center OperationsFinancial Metrics ManagementService Level ObjectivesOperational Performance Analysis

Soft Skills

Interpersonal SkillsAnalytical SkillsProblem-Solving SkillsNegotiation SkillsOrganizational Skills

Certifications & Qualifications

Industry Certifications

Industry Keywords

Managed ServicesCloud ApplicationsGlobal System IntegratorsProfessional AssociationsU.S. Citizenship for Security Clearance

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

The Director, Delivery Management for our CA&I portfolio has primary responsibility for practice management and strategic business development across multiple service lines, with direct leadership accountability for enterprise infrastructure delivery including network and data center services.
This role owns financial and operational performance, client relationships, and people leadership while driving revenue, margin, service quality, and client satisfaction across a complex, enterprise managed services environment.
Maintains full responsibility and management for multiple service lines across the Cloud Applications & Infrastructure portfolio.
Provides end-to-end delivery leadership for infrastructure service lines, including network and data center operations.
Manages all financials and operational metrics for the practice.
Ensures engagements consistently achieve or exceed revenue, margin, service level objectives, and quality targets.
Interfaces with client senior executives to generate additional business.

Requirements

What you’ll need

Demonstrated experience overseeing enterprise infrastructure service lines, including network and data center environments, within a managed services model.
U.S. citizenship required for security clearance
10+ years professional services experience in global IT managed services
Bachelor’s degree in IT, Computer Science, Business, or equivalent experience
Strong interpersonal skills
Industry certifications preferred
Experience with Global System Integrators (GSIs) preferred
Participation in professional associations
Advanced analytical, problem-solving, negotiation, and organizational skills
Ability to deal with ambiguity
Advanced prioritization and delegation skills
Experience managing third-party suppliers

Benefits

Comp & perks

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).
US job seekers can find more information about Unisys’ EEO commitment here.