System Administrator

• Design and implement server and storage infrastructure solutions based on performance and capacity requirements.
• Administer and support Microsoft Windows environments, including Active Directory, Microsoft SQL Server, and related technologies.
• Monitor and tune system performance, conduct capacity planning, and ensure robust backup and recovery processes.
• Manage system enhancements and modifications to minimize service disruption.
• Diagnose and resolve hardware and software issues to ensure system availability.
• Provide technical assistance and training to IT staff and users.
• Maintain accurate documentation for system configurations, procedures, and standards.

Windows Systems Administrator

Research Analyst

• The RAII carries out a full range of complex epidemiologic and surveillance activities, with a focus on Environmental and Occupational Health.
• Provides epidemiology and subject matter expertise to state, federal, and local partners.
• Develops, implements and sustains public health surveillance systems within the Maine CDC’s Environmental Health Program (EHP).
• Assesses the burden and trends of environmental health-related outcomes, exposures, and risk factors in the general population and among sub-populations.
• Coordinates grant deliverables and reports and oversees technical staff in the execution of grant activities.
• Leads and collaborates on epidemiologic studies with various Maine CDC programs and with partners in other state and federal agencies.

Research Associate II – Epidemiologist

Human Resources

• This position coordinates and administers activities and duties related to employee benefits and retiree benefits to ensure compliance with UMS policies, federal and state leave regulations (such as the Family Medical Leave Act, ADA, etc.), union contracts, and non-represented handbooks, as well as related benefit plan documents.
• The hours are Monday through Friday from 8:00 AM to 4:30 PM.

Benefits Specialist

Security Engineer

• Configure and maintain network security devices, including firewalls, IDS/IPS, and VPN gateways.
• Implement and monitor security policies and controls across the enterprise.
• Conduct risk and vulnerability assessments for networks and computing systems.
• Analyze and integrate security requirements into system designs and operations.
• Perform penetration testing, incident response, and forensic analysis.
• Collaborate on cybersecurity engineering projects, software enhancements, and infrastructure improvements.
• Participate in the UMS:IT incident response team to respond to and mitigate security events.
• Evaluate and design security models for centralized data centers and enterprise applications.

Cybersecurity Engineer

Manager

• Lead the implementation, management, and optimization of Cooperative Extension’s Salesforce-based CRM environment and related data systems
• Serve as the primary point of contact for internal and external CRM users, ensuring system integrity, user support, and data-driven functionality across communications, events, e-commerce, and stakeholder engagement
• Responsibilities include platform architecture, data quality assurance, training, documentation, and dashboard/report development
• Supervise the CRM System Support Professional and collaborate with UMaine and University of Maine System teams to support integrations with platforms such as PeopleSoft, 4-H reporting tools, and other statewide systems
• Work closely with Extension Communications and Marketing, Finance/Operations, and program staff to align CRM strategies with Extension’s mission and statewide programs

CRM Platform Manager

Analyst

• Collect, analyze, and interpret complex data sets to deliver actionable insights and improve operational efficiency
• Develop and maintain data reports, dashboards, and visualizations for operational and strategic use
• Build interactive, secure dashboards that enable self-service data discovery
• Partner with stakeholders (colleagues, campus and foundation personnel, functional end-users) to gather requirements and ensure deliverables align with enterprise standards
• Validate the accuracy and reliability of reports using systematic methodologies and cross-checking multiple data sources
• Maintain clear documentation, including usage guides, definitions, and reporting standards
• Contribute to data quality assurance, data governance, reporting standards, and continuous improvement in analytics capacity
• Engage stakeholders to identify opportunities for automation and advance a culture of continuous improvement

Business Intelligence Analyst I

• Lead, assign, and direct Human Resources ERP development staff, ensuring timely progress and high-quality results
• Develop and implement best practices, tools, and methodologies for ERP software development
• Monitor and resolve escalated Human Resources ERP system issues, managing priorities and team assignments
• Collaborate with stakeholders across the University of Maine System to plan projects, define scope, and communicate progress
• Supervise, coach, and mentor professional staff to support growth and performance
• Participate in IT governance groups and contribute to strategic planning
• Assist in evaluating platforms, systems, and tools and contribute to funding proposals for initiatives
• Drive best practices, standards, and processes to enhance efficiency, reliability, and security of HR ERP systems

ERP Development Team Lead – Human Resources

Customer Success Manager

• Serve as the primary administrator for the Advancement CRM and reporting system
• Configure and manage technical functions such as accounts, dashboards, workflows, and integrations
• Train campus and Foundation staff on CRM functionality and best practices
• Monitor system performance, perform optimizations, and resolve data/ETL issues
• Maintain CRM/ERP integrations for each business unit
• Collaborate with stakeholders to adapt the system to evolving business needs
• Develop and maintain documentation, processes, and support systems
• Supervise or lead a small team providing system support and reporting as needed
• Stay current on CRM and reporting tools; participate in CRM user groups and professional communities
• Analyze CRM-related data to support strategic decision-making

Advancement CRM Administrator / Service Delivery Lead

Administrative Assistant

• Provide administrative and clerical support for the IT Infrastructure department
• Prepare and manage contracts, bill internal and external UMS customers, track and assist in maintenance of budgets, and reconcile accounts
• Establish and maintain relationships with vendors, internal stakeholders, and external clients
• Establish, monitor, review, and improve office functions and interpret policies/procedures for staff and stakeholders
• Schedule meetings, manage calendars, and oversee purchase, operations, and maintenance of office equipment
• Assist in training other office staff on office policies, procedures, and processes
• Work in a time-sensitive, deadline-driven environment requiring strong organization and communication skills

Administrative Specialist, CL2

Director

Provide strategic vision and leadership for card services, access control, and related technologies.
Direct daily operations of campus card production, distribution, and related services.
Oversee departmental budget, financial controls, and vendor relationships.
Lead and develop a team of professional, technical, and student employees.
Partner with campus stakeholders to ensure services meet institutional needs and align with UMS goals.
Drive innovation in card technology and related campus services.
Position located on the University of Southern Maine's Gorham campus with hybrid work option.
Work schedule Monday through Friday, 8:00 a.m. to 4:30 p.m., occasional evenings or weekends as necessary.

Director, Campus Card and Cellular Services

Network Engineer

• Lead the design, evolution, and performance optimization of our regional optical network, which forms the backbone of Networkmaine.
• Our network—spanning Maine, New Hampshire, and into Massachusetts—supports UMS and more than 800 public constituents, the majority connected via high-performance optical infrastructure.
• At its core, Networkmaine is an all-optical environment, enabling robust, scalable, and resilient connectivity for research, education, and public service.
• If you have a passion for cutting-edge optical transport technologies and want to shape the future of a mission-critical, five-nines network, this position offers both strategic influence and hands-on impact.
• This is a hybrid position that is primarily remote, with occasional travel to Portland, Maine, for key meetings, major outage response, and hands-on project work.
• Please review the University Guidelines for Remote Work.
• Key Responsibilities
• Architectural Leadership: Define and set the technical direction for the UMS regional optical network, including DWDM, packet transport, and IP service layers.
• Design & Implementation: Develop conceptual, logical, and physical designs for optical, packet, and IP infrastructure; perform installations and advanced configurations.
• Performance & Reliability: Conduct capacity planning, analyze performance, and implement enhancements to ensure high availability and resiliency.
• Collaboration: Serve as the lead liaison with UMS network constituents, partner organizations, R&E networks, service providers, and equipment vendors.
• Technology Evaluation: Assess emerging technologies for architectural fit, performance, and operational feasibility.
• Standards & Automation: Promote standardization, documentation, and automation across network operations.
• Supervision: Directly supervise up to two full-time network engineers and provide mentorship to additional staff and students during projects and outage response.
• Knowledge, Skills, and Abilities Requirements:
• Strong understanding of facilities-based service provider network architecture and hardware solutions.
• Deep expertise in the design and operation of optical, transport, and IP network architecture and related protocols.
• In-depth understanding of relevant network security considerations.
• Excellent verbal and written communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to work well under pressure in a high-stakes environment to expedite service restoration and problem resolution.
• Ability to reliably travel to Portland, Maine, facilities within four hours travel time for in-person assistance in major outage response efforts.