U.S. Bank

Solutions Engineer

• Responsible for coordinating and driving activities to ensure an optimal experience from defining the customer’s end-to-end journey to managing technical inquiries during their integration with U.S. Bank APIs.
• Collaborates across business and technical teams to contribute to the success of our API operations services.
• Defines the workflows undertaken during execution, creates the training materials, and drives system enhancements to improve operating efficiency.
• Assists in setting up customer access to our API products, notifying of events that may affect their API services, and providing technical assistance in our customer-facing environments.
• Tracks and monitors the customer requests through completion, while providing excellent service and support.

Enterprise API Solutions Consultant – Client Connectivity

Manager

• Underwrite and manage all types of commercial real estate credit exposure for an assigned middle‑market portfolio
• Partner with Relationship Managers to support new business development, retain existing relationships, and expand customer relationships as directed by senior management
• Collect borrower financial statements and coordinate spreading with internal credit support teams
• Monitor loan covenants and perform quarterly trend analysis for 15–20 loans, as well as annual reviews for all loans in the portfolio
• Manage active construction loans, including monthly monitoring and project updates
• Assist with new money requests, including pre‑flight vetting, market analysis, and credit structuring discussions
• Prepare clear, concise written credit analyses and present recommendations to credit approval partners through written and oral presentations
• Collaborate with Loan Administration on loan documentation for approved and renewed credits
• Participate in client outreach and joint calls as a secondary contact
• Respond to prospect and customer credit questions and make independent credit calls within assigned authority

Commercial Real Estate Portfolio Manager

Engineering Manager

• Focuses on technological solution delivery by guiding and inspiring strong coding practices and solid software design decisions among their team.
• Responsible for growing and mentoring engineers as it relates to technical skills and career development.
• Assists with cross-team strategic efforts, influencing decisions to achieve efficient delivery of business value.
• Understands cross-team technical roadmaps, advocating new product abilities based on technical strategy and constraints.

Software Engineering Manager 3 – Travel Engineering

Consultant

• Responsible for originating consumer loans, including but not limited to home equity loans and lines of credit and purpose finance for existing or prospective clients primarily via proactive, outbound and inbound calling efforts.
• Client opportunities are generated through U.S. Bank leads, multiple digital channels, internal referrals or independently sourced.
• Meets specific loan volume origination goals, which are established annually.
• Identifies lending solutions for new and existing clients based on their needs.
• Completes the loan origination by engaging customers in the application process using a digital application process when applicable.
• Responsible for post-closing follow-up connections with customers.
• Develops collaborative partnerships with mortgage loan originators and 24hr Banking team to best serve clients.

Direct Consumer Lending Consultant

Business Development Rep

• Identify, evaluate, and prioritize new co‑brand partnership opportunities across industries such as financial services, T&E, automotive, and small business verticals
• Lead the end‑to‑end business development lifecycle for assigned deals – including prospecting, pitch development, RFP responses, and contract negotiation
• Build compelling partnership proposals that clearly articulate U.S. Bank’s value proposition and differentiation
• Collaborate with multiple internal groups across the bank -- including product development, marketing, risk management, finance, and relationship management to ensure U.S. Bank is putting forth compelling and market-leading proposals

Business Development Manager – Co Brand Credit Cards

Client Partner

• Responsible for developing and maintaining relationships with Corporate Trust clients
• Reviews and accepts new client relationships based on business line account acceptance policies and procedures
• Provides quality service based on client needs, wants, and expectations
• Aligns actions accordingly; remains sensitive and responsive to both internal and external clients
• Builds distinctive predictable levels of service; resolves problems quickly and effectively
• Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients
• Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes
• Coordinates the development and implementation of operational changes within the unit
• May be responsible for meeting certain revenue, new business and expense goals
• May manage staff, hire new staff, and/or train staff to successfully meet business objectives

Client Manager

Account Manager

• Managing and growing a complex portfolio of companies with $50MM–$1B in revenue
• Focusing on the Commercial Banking Middle Market segment
• Driving new client acquisition and deepening existing relationships
• Understanding complex business models and delivering tailored banking solutions
• Structuring credit facilities that support growth, liquidity, and capital strategies
• Collaborating with portfolio management and credit teams to structure financing solutions
• Ensuring the portfolio remains healthy while supporting clients’ strategic needs
• Providing strategic financial advice and identifying opportunities across the bank’s product suite

Relationship Manager – Middle Market – Institutional Client Group

• Business Banking Relationship Managers play a pivotal role in helping our business clients achieve their financial goals
• Approach each and every day with a single purpose – to do the right thing by our business clients to help them achieve their vision for success
• Access to an expansive set of products and solutions to better serve business clients today and into the future
• Build, develop, and manage new and existing relationships with business clients
• Deliver financial expertise and client-centric solutions that build strong, long-term relationships

Business Banking Relationship Manager

• Establish an understanding of U.S. Bank credit policy, organizational structure, and solutions with a focus on credit and wealth management.
• Align with ICG and Wealth Management to create a scalable, client-centric go-to-market strategy.
• Incorporate investment in national COIs to elevate U.S. Bank in the ESOP market and create two-way referral opportunities.
• Lead consultative discussions with existing clients to explain the benefits of an ESOP conversion and the typical process and timeline.
• Identify potential commercial clients through market research, industry networks, referrals, and events.
• Develop and execute a strategic prospecting plan to build and maintain a robust pipeline of new business opportunities.
• Initiate contact and engage with decision-makers, presenting tailored banking solutions that meet client needs.
• Conduct thorough needs assessments and deliver compelling proposals to secure new client relationships.
• Stay ahead of market needs by providing insights into market trends and tailored financial strategies.
• Collaborate with internal teams (RMs, PMs, Credit, Wealth Management, etc.) to deliver seamless onboarding experiences for new clients.
• Monitor client satisfaction and resolve issues promptly, ensuring long-term loyalty.
• Influence appropriate performance metrics that will help ensure this role is adding value to U.S. Bank and its clients. Achieve and exceed monthly, quarterly, and annual business development goals through robust scorecard measurement.

Business Development Executive – Employee Stock Ownership Plans

Support Engineer

• Provide Tier 1 agents (first level support) with mentor support when dealing with difficult or unfamiliar technical issue – serving as the process, policy and technical subject matter expert
• Monitor and respond to the inbound queue of escalation tickets within required service level thresholds – actively engaging with merchants, sales and partners to deescalate the situation and ensure technical resolution and high quality of customer satisfaction
• Engage Product Team with escalated customer feedback & engage Engineering Team for bug fixes, including verifying and provide repro-steps for all bugs submitted
• Log escalations/complaints in relevant escalation doc

Tier 2 Technical Support Representative, Point of Sale

• Design and develop canvas applications from scratch that run the business planning and intake process for Consumer & Business Banking
• Own the Power App user experience—from app design and logic to integrations with SharePoint, Jira, and other data sources
• Build and maintain Power Automate flows that automate routing, validation, notifications, and data synchronization
• Support early technical reviews for incoming technology requests, acting as a planning advisor
• Use data and analysis to improve efficiency, consistency, and planning outcomes

Planning Framework Manager

Product Manager

• Lead the product development lifecycle for Moody's CreditLens ensuring alignment with business goals and user needs.
• Collaborate with cross-functional teams including teams within the SCS CoE, technology, and business partners to deliver high-quality product solutions.
• Develop and maintain product roadmaps, prioritizing features and enhancements based on user feedback and market trends.
• Design and implement user stories, ensuring technical debt is managed and addressed.
• Conduct regular stand-ups and refinement sessions, providing updates on UAT testing and sprint progress.
• Partner with stakeholders to gather requirements, define project scope, and ensure successful delivery of product initiatives.
• Utilize the Toolkit for project management tools to track progress, manage backlogs, and report on key metrics.
• Stay updated with industry trends and best practices, incorporating them into product design and development processes.

Product Owner – Auxiliary Products

Project Manager

• Read and interpret trust indentures with regard to reporting requirements.
• Create technical report specifications from indenture language.
• Set up payment calculations in a variety of in-house systems.
• Receive, map and reconcile periodic collateral data.
• As required, make tax elections, file for EIN’s, and track residual holder transfers.
• As required, perform portfolio compliance tests on a selection of structured fixed income deals (trade testing).
• Compile monthly, quarterly and annual payment and/or tax reports.
• Coordinates with operations teams to ensure correct payments are received and made.
• Perform quality control review of reports, meeting timeliness and accuracy standards.
• Frequent interaction with asset managers, investors, auditors and rating agencies.

CLO Middle Office Project Analyst

• Responsible for the management and oversight of Investment Services accounts of various sizes established by clients for various purposes
• Account Managers serve as one of the client’s primary contacts, delivering a high level of customer service and is responsible for retention and expansion of relationship revenue as well as expense management
• Oversees work processed by Investment Services support staff, Trust Operations and others to ensure activity within accounts is in accordance with governing agreements, regulatory and legal requirements, and within U.S. Bank procedural guidelines relative to new, existing and closing accounts

IT Account Manager

• Manage and maintain relationships with institutional OCIO clients, providing high-quality service and ongoing support for discretionary investment advisory solutions.
• Support business development initiatives by promoting USBAM’s OCIO investment management services to prospective clients.
• Focus on servicing and developing relationships within Public, Taft-Hartley (Labor Union), Non-Profit, and Corporate client segments.
• Conduct investment and review meetings with institutional clients via phone, virtual platforms, or in person, as appropriate.
• Educate clients and prospects on current market conditions, investment strategies, and opportunities.
• Help expand the USBAM OCIO business by identifying sales leads, participating in prospect meetings, attending regional and national industry conferences, and supporting proposal development and finalist presentations.
• Collaborate with and support other USBAM colleagues in sales, marketing, and client service activities, as appropriate.