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About the role
Key responsibilities & impact- Process fees and payments related to Standby Letters of Credit
- Manage collections and Accounts Receivable (AR) activities, invoice distribution, follow‑up, and refunds
- Review and validate periodic commissions, rates, and fee calculations within internal systems
- Process correspondent bank fees and assist with the collection of fees subject to tax
- Respond to internal and external customer inquiries, partnering closely with Relationship Managers (RMs) —primarily via email, with phone support as needed
- Review transaction data and documentation to ensure completeness, accuracy, and compliance with policies, procedures, and service level standards
- Investigate discrepancies, research issues, and collaborate with internal partners (e.g., configuration, team and customer service team on system s updates and enhancements , and other accounting partners ) to resolve setup or processing issues
- Ensure appropriate documentation, controls, and capacity are in place to complete daily work accurately and on time
- Own and perform more complex reconciliations, including: DDA + GL Exception report, Miscellaneous AR reports, Accrual report
- Provide deeper accounting oversight and ongoing management of reconciliation reports
- Support the team through system enhancements, legacy item clean‑up, and conversion‑related activities
Requirements
What you’ll need- High school diploma or equivalent
- Five or more years of relevant work experience
- Strong attention to detail and commitment to accuracy
- Problem‑solving and investigative mindset; ability to research issues and think outside the box
- Solid accounting aptitude or comfort working with financial data, fees, rates, and reconciliations
- Ability to manage multiple priorities and meet deadlines in a fast‑paced, team‑based environment
- Clear, professional written and verbal communication skills
- Willingness to learn new systems, products, and processes
- Experience with Standby Letters of Credit , trade finance, or global banking operations (preferred, not required)
- Background in banking, mortgage operations, or financial services
- Experience with reconciliations, AR, accruals, or exception reporting
- Comfort working in email‑heavy roles with internal and occasional external client interaction
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accounts receivablereconciliationsfinancial data analysisfee calculationsexception reportingStandby Letters of Credittrade financeglobal banking operationsinvoice distributiontax compliance
Soft Skills
attention to detailproblem-solvinginvestigative mindsettime managementcommunication skillsteam collaborationadaptabilityorganizational skillscustomer servicecommitment to accuracy
Certifications
high school diploma or equivalent
